Join us FREE, we're FREE to use
Web's largest swingers site since 2006.
Already registered?
Login here
Join us FREE, we're FREE to use
Web's largest swingers site since 2006.
Already registered?
Login here
 | Back to forum list |
| Back to The Lounge |
| Jump to newest |  |
 | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "Next time, get some heels on and then the feckin thing will not confuse u for a 15 yr old | |||
| Reply privately | Reply in forum | Reply +quote |
"They have the carrier bag police at our tesco self service tills" not at ours, they just do not have a carrier bag in sight, but it still asks how many of their bags you have used | |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I shop at waitrose and use the handset to scan the items as I go around. Pack as you go and no faffing at the till when you're done "Was that you driving that Maserati last week?  | |||
| Reply privately | Reply in forum | Reply +quote |
"I shop at waitrose and use the handset to scan the items as I go around. Pack as you go and no faffing at the till when you're done "We do that at Tesco however an assistant still has to come if we have any wine or shavers because of the age restrictions on those items. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
"In Morrisons I only had to walk up to the thing and it would tell me to take the item from the bagging area. They have new ones now that are much better and assistants who are on the ball. " I like the new Morrisons option - "Surprising item in baggage area" | |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "They do get independently checked IE mystery shopped...and if there not up to standard..they get a right going over..this includes availability of product..promotions up to date etc etc ...and it can and had lead to the store manager getting fired..i know this i used to do them | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "I went shopping alone at Asda for a bit of peace and quiet because when I shop with my partner she is very impatient. I go to the self service till, scan my items, pay for them and before I can get them in the bag, I've got a voice from the self service speaker practically telling me to hurry the fuck up! And she goes on until I've got everything and gone!!!! There's just no escaping!  | |||
| Reply privately | Reply in forum | Reply +quote |
"They have the carrier bag police at our tesco self service tills" I usually shop at Tesco, but take Sainsbury's bags with me  | |||
| Reply privately | Reply in forum | Reply +quote |
"In Morrisons I only had to walk up to the thing and it would tell me to take the item from the bagging area. They have new ones now that are much better and assistants who are on the ball. " Yep they sure do as obviously listened to the customers but I have noticed that I shout less at these than the old ones | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"There is a plan to go to all self check out within the next 3 years. At my local store it is already self check out only after 10pm" Even for a full trolley? | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs!" Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive | |||
| Reply privately | Reply in forum | Reply +quote |
"Supermarkets so bloody greedy they would have you pick your shopping from the warehouse if possible ??" That's called Costco | |||
| Reply privately | Reply in forum | Reply +quote |
"I will never, ever use these things. The supermarkets are installing them so they can cut staff numbers. All they are for is to cut jobs. " | |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "I try to avoid them as much as possible. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs!" Exactly this. Also because the bagging area is seldom big enough and removing a full bag so you can start on an empty one usually causes all manner of issues. Give me a human cashier every time please. | |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
"They have the carrier bag police at our tesco self service tills I usually shop at Tesco, but take Sainsbury's bags with me "You wouldn't take Tescos bags back, they are crap.. split within seconds... | |||
| Reply privately | Reply in forum | Reply +quote |
They're great if you are just grabbing some bits and don't want to queue and faff around. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive " Those roles supporting the devices may increase but to the detriment of supermarket staff | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive " It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots! | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots!" And there it was me thinking they put the self service tills in because customers wanted to have a little go at scanning their shopping. I think an Aldi self service would be good where you don't have a scanner and you have to enter the price yourself. Maybe if you can do all your shopping without looking at the prices or the keypad when you type the price in and can do ten items in 30 seconds flat, you get them free! Joking aside, I totally get the human consciousness in that it feels for every four self service tills, you're losing x amount of jobs. But equally I totally get technology that supports automation, self serve that drives efficiency. As long as there's a fine balance, I embrace it. But in the back of my mind I do fear the more automation/self serve and efficiency that technology brings, the worse the long term effect it will have on society. Might have to have a human cull, or limit populations as there's already people that complain about supporting services. Think I'm on the fence with this one. Haven't made my mind up just yet. | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots! And there it was me thinking they put the self service tills in because customers wanted to have a little go at scanning their shopping. I think an Aldi self service would be good where you don't have a scanner and you have to enter the price yourself. Maybe if you can do all your shopping without looking at the prices or the keypad when you type the price in and can do ten items in 30 seconds flat, you get them free! Joking aside, I totally get the human consciousness in that it feels for every four self service tills, you're losing x amount of jobs. But equally I totally get technology that supports automation, self serve that drives efficiency. As long as there's a fine balance, I embrace it. But in the back of my mind I do fear the more automation/self serve and efficiency that technology brings, the worse the long term effect it will have on society. Might have to have a human cull, or limit populations as there's already people that complain about supporting services. Think I'm on the fence with this one. Haven't made my mind up just yet." Part of the 'joy of shopping' for me is the little bit of banter and small talk that you can have with the checkout staff.... it's not the same with self service tills. We've even got a bank now that is completely self service.... it's mayhem. Posting a large letter on guaranteed delivery takes 10 times longer on the self serve tills at the post office than when you had someone at the counter doing it for you. But, there you go.... it's the future. The machines will soon take over. | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots! And there it was me thinking they put the self service tills in because customers wanted to have a little go at scanning their shopping. I think an Aldi self service would be good where you don't have a scanner and you have to enter the price yourself. Maybe if you can do all your shopping without looking at the prices or the keypad when you type the price in and can do ten items in 30 seconds flat, you get them free! Joking aside, I totally get the human consciousness in that it feels for every four self service tills, you're losing x amount of jobs. But equally I totally get technology that supports automation, self serve that drives efficiency. As long as there's a fine balance, I embrace it. But in the back of my mind I do fear the more automation/self serve and efficiency that technology brings, the worse the long term effect it will have on society. Might have to have a human cull, or limit populations as there's already people that complain about supporting services. Think I'm on the fence with this one. Haven't made my mind up just yet. Part of the 'joy of shopping' for me is the little bit of banter and small talk that you can have with the checkout staff.... it's not the same with self service tills. We've even got a bank now that is completely self service.... it's mayhem. Posting a large letter on guaranteed delivery takes 10 times longer on the self serve tills at the post office than when you had someone at the counter doing it for you. But, there you go.... it's the future. The machines will soon take over." Yup certainly do lose the social element. 
Well as long as the machines are as fit as the ones in that series a few months ago "Human", then I might just forgive technology  | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive " I'd hate to come across all 'luddite', but perhaps if a supermarket can't put a value on 'customer service'.... I'll happily change my view once they reliably work, and, when they talk to me, they actually listen to my replies
I always feel sorry for the over-worked person in charge of the self-service. I also miss the "Is that all you've got? Do you want to go in front?" of the olden days (y'know, when life was slow, and oooooh, so mellow...)
Mr ddc | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive I'd hate to come across all 'luddite', but perhaps if a supermarket can't put a value on 'customer service'.... I'll happily change my view once they reliably work, and, when they talk to me, they actually listen to my replies
I always feel sorry for the over-worked person in charge of the self-service. I also miss the "Is that all you've got? Do you want to go in front?" of the olden days (y'know, when life was slow, and oooooh, so mellow...)
Mr ddc"I work in self scan. Overall I do love my job. I meet so many different people, watch babies growing up, share happy and sad moments with my regular customers and many a laugh has been had, even on the difficult moments. This more than makes up for rude customers, people who treat me like I'm dog dirt under their shoes and the ones who try to get away without paying for items. | |||
| Reply privately | Reply in forum | Reply +quote |
" Mr ddc I work in self scan. Overall I do love my job. I meet so many different people, watch babies growing up, share happy and sad moments with my regular customers and many a laugh has been had, even on the difficult moments. This more than makes up for rude customers, people who treat me like I'm dog dirt under their shoes and the ones who try to get away without paying for items." That's somewhat reassuring, thank you. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive I'd hate to come across all 'luddite', but perhaps if a supermarket can't put a value on 'customer service'.... I'll happily change my view once they reliably work, and, when they talk to me, they actually listen to my replies
I always feel sorry for the over-worked person in charge of the self-service. I also miss the "Is that all you've got? Do you want to go in front?" of the olden days (y'know, when life was slow, and oooooh, so mellow...)
Mr ddc
I work in self scan. Overall I do love my job. I meet so many different people, watch babies growing up, share happy and sad moments with my regular customers and many a laugh has been had, even on the difficult moments. This more than makes up for rude customers, people who treat me like I'm dog dirt under their shoes and the ones who try to get away without paying for items."It's nice to hear this. And there are a few supermarkets where my mother refuses to go in because a handful of employees are plain rude and can't be bothered. We have to say our local supermarket is fantastic! The staff there are great and customer centric and absolutely genuine! Lizzie loves a couple of women there (not in her usual Pervy way) and I agree. Having said this, I think most of the shops I've been to in Walsall appear to have a better customer service approach than where I'm from. Don't like to generalise, but these yam yams for the most part are a really friendly bunch and have seem to got stuck in the old ages of love thy neighbour. Some places and people have definitely lost that quality i hate to say. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"There is a plan to go to all self check out within the next 3 years. At my local store it is already self check out only after 10pm" I will actually stop going to the supermarket if this happens!  | |||
| Reply privately | Reply in forum | Reply +quote |
"hate them .............a good 75% of the time i want to smash fuck out them for the reasons others have brought up . I've nothing against the staff at all they doing their job not their fault . They just take forever ask retarded questions and generally make the whole process a lot longer than has to be . "
Have you considered anger management? | |||
| Reply privately | Reply in forum | Reply +quote |
"hate them .............a good 75% of the time i want to smash fuck out them for the reasons others have brought up . I've nothing against the staff at all they doing their job not their fault . They just take forever ask retarded questions and generally make the whole process a lot longer than has to be .
Have you considered anger management? "Lol. I'm saying no more. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? ". Absolutely FUCKIN HATE self check outs !! Big trolley full ! I was walking out until an assistant came over asked if she could help ! Grrrrrrr so frustrating she asked you weren't really gonna leave the trolley full there were you ......... Think my body language answered her question !! Useless these ! And doing away with jobs !  | |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
" It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots!" Ok, that's it. My brain is now officially fried, all I wanted was some bacon & eggs for ma breakfast | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs!"
I left a full trolley in the local morissons a few weeks ago because all the checkouts were unstaffed and I was told to use the self service. No way. | |||
| Reply privately | Reply in forum | Reply +quote |
"If I have anything that needs weighing or age verifying I go to a normal checkout." This is the sensible approach! | |||
| Reply privately | Reply in forum | Reply +quote |
" It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots! Ok, that's it. My brain is now officially fried, all I wanted was some bacon & eggs for ma breakfast "i hate peanut butter on toast had to start without you even tho your main pic had me thinking about where id like to spread the peanut butter | |||
| Reply privately | Reply in forum | Reply +quote |
| Reply privately | Reply in forum | Reply +quote |
"damn phone meant had" Kinky bitch | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"Our Lidl is the first "Concept" store in the UK. It is light, airy and with wide aisles. It also has self scan checkouts that are brilliant!I use them whenever I can. So all you who think they are "protecting jobs" always use public transport? Always take your washing to the launderette and never do your own gardens, windows or decorating? And you say you are against putting people out of work? "Quite a good point. I do like to spread the wealth. But not sure the launderette would be our place of choice with all the kinky stuff Lizzie has got to wash | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs!
I left a full trolley in the local morissons a few weeks ago because all the checkouts were unstaffed and I was told to use the self service. No way. "So not only did the shop lose the sale, they lost an amount in waste for any chill/frozen goods because there was no manned checkout. Our checkouts aren't manned between 10pm and 7am most of the time. If a customer comes up with a full trolley after 7 and there isn't a checkout operator, the self scan host will put through a big shop for the customer. It's not possible to do that after 10pm because there just isn't available staff, if it's a 24/7 store. | |||
| Reply privately | Reply in forum | Reply +quote |
"damn phone meant had Kinky bitch "you better believe it | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"hate them .............a good 75% of the time i want to smash fuck out them for the reasons others have brought up . I've nothing against the staff at all they doing their job not their fault . They just take forever ask retarded questions and generally make the whole process a lot longer than has to be .
Have you considered anger management? "lmfao ..........I've been , had to go , jump through the hoops and kid on i wasnt raging that it was seriously eating into my wanking time lol | |||
| Reply privately | Reply in forum | Reply +quote |
"damn phone meant had Kinky bitch
you better believe it "Oh I think I probably do | |||
| Reply privately | Reply in forum | Reply +quote |
 | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive Those roles supporting the devices may increase but to the detriment of supermarket staff" And? That's economics one job goes another is created | |||
| Reply privately | Reply in forum | Reply +quote |
"I flatly refuse to self serve. I'm not participating in putting ppl out of work...as if the supermarkets need to cut costs! Well actually they do Most work on a profit margin of 3/5 percent And consumers always want cheaper things Yes you are removing. Slow paid job but some co pant get to sell and install and support the devices this creating newer better paid jobs Preventing technology advancements to protect jobs is backward and counter productive It's actually a bit more complicated than that.... Tesco for example, have increased their stores by about 30% over the last 5 years, and their sales area by 15% (mainly due to trying to obliterate the small corner shops with Tesco Expresses). Employees have increased by about 7%. Their sales per employee has remained fairly static at just over £200,000. But their sales per square foot of sales space has decreased by 10%. The problems they're having with falling profits (which, by the way, may mean they get a huge tax rebate this year), is due not to employee costs, but the increases in building and equipment costs, maintenance, rent, etc. Supermarkets measure their financial performance on sales per square foot. If this had remained at the same level as it was 5 years ago for the increased sales space, Tesco would be making an additional 1.5 BILLION turnover for the existing cost base, at a gross margin around the 40% mark. Much of this would have been profit. Although they only work on about 3 to 5% operating profit, 2011 to 2014 profit was about 12.5 Billion, of which 2.5 was tax. Their loss of profits are down to badly planned and executed expansion, along with the hit from the likes of Aldi and Lidl, and not employee costs. Interesting to note that I don't think Aldi and Lidl have self service tills, and yet their customer Base is increasing at a rare of knots!" My waitrose has self checkout - their numbers are growing The self checkout and Tesco structural issues around a bloated real estate portfolio and struggling challenge to compete against low cost discounted whilst protecting its net margin of 5.2 percent are not related Wait rose, Asda, saimsnurys ans morrisons all offer self service - it's a general trend toward digitazation not a specific tool used by tesco | |||
| Reply privately | Reply in forum | Reply +quote |
"Well, I have seen it all now! After my comment on this thread, I have had a couple message me quoting The Bible and Marx!! What an unlikely combination. And to that couple, please confine replies to this thread ON this thread! "Yes I also had a direct message - seems strange | |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "Unexpected item in bagging area!!!!!!!!! Really? Unexpected? Honestly? You just told me to fecking put it there....... | |||
| Reply privately | Reply in forum | Reply +quote |
"Well, I have seen it all now! After my comment on this thread, I have had a couple message me quoting The Bible and Marx!! What an unlikely combination. And to that couple, please confine replies to this thread ON this thread!
Yes I also had a direct message - seems strange"Pfft one minute people are moaning about getting no messages, next minute someone else is moaning about getting them
PMs obviously related to my posts are the only ones I read, all the rest I leave for my personal secretary (Mrs ddc)
Mr ddc | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"There is a plan to go to all self check out within the next 3 years. At my local store it is already self check out only after 10pm Even for a full trolley?" Yup. There are no manned check outs AT ALL after 10pm | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"They are great for less than 20 items. Much quicker and easier than queuing for a till with a person on. I love them. "they're good for dumping all the your loose change. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"They have the carrier bag police at our tesco self service tills" that'll be on account of the folk who haven't the brain capacity to remember to take their own bag with them to the shop | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
 m like the stig when it comes to such things | |||
| Reply privately | Reply in forum | Reply +quote |
"take an Ikea bag with you, it realy gets upset then "Or a poundsaver.. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I shop at waitrose and use the handset to scan the items as I go around. Pack as you go and no faffing at the till when you're done "Handsets???? What is this new madness | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I will never, ever use these things. The supermarkets are installing them so they can cut staff numbers. All they are for is to cut jobs. " iam with this | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"I won't use them, staff will go and be replaced them them soon, keep people in a job and use a till" | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"Try home Delivery keeps the van driver in a job and who ever took your order, might not have the Items you want but You,ll get a substitute of the same Thing, and order for after 7pm Delivery To save on Delivery charge works for me When I want to stock up a bit. " I wouldn't use home delivery, aside from pure laziness, I would miss out on all the reduced items especially the meat | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
"What a bloody fiasco. went to one today, never again. First it said have you bought your own bags, I click yes. Place your bag in the bagging area, I do this and it says, unexpected item in bagging area, so i have to wait for the one assistant serving 20+ self service tills, then it decides it don't like an item and wants to re-weigh it, another visit from assistant, then i scan a bottle of wine, another visit from assistant, then it asks how many of their bags i have used, there are no bags to use so why ask? then it wants to verify my age AGAIN re the bottle of wine, another visit from assistant. So time to pay, do you have a car park refund voucher? yes, another visit from assistant. been quicker to wait in a queue for a cashier, and to think these things are helping reduce staff And this is progress??? "Self service checkouts are easy to use. Just remember your 6 P's: Prior Planing Prevents Piss Poor Performance! Everyone knows that if you have alcohol it will need approving and that if you have your own bag it will need checking. So have alcohol ready to scan first when bags approved and ask checkout supervisor to wait and approve. Its easy to do just say "can you hold on a min and clear this? With luck it will save you having to come back." In one go you have made their day a little better by reducing the amount of work they have to do (and told them so they feel positive about you) and you have helped yourself by saving having to stand around waiting for the supervisor to come back. There is the added bonus of they will remember you tried to help them and will be quicker coming back if there is a problem. A big smile and a good morning/afternoon/evening when they first come over and a thank you as you leave will reinforce the positive impression and next time you see them they will remember you and be even more helpful. Of course you could just stand at the checkout with a face that would curdle cream tapping your feet, winding yourself up and being another one of the herd of miserable gits that they have to put up with all day for minimum wage and then come on here to complain about how the tills are crap and the service is shit... Just a thought. | |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| |||
| Reply privately | Reply in forum | Reply +quote |
| Post new Message to Thread |
| back to top |  |
