FabSwingers.com forum: Are you afraid of complaining?

By *hagTonight OP Man
1 day ago

From the land of haribos.

I watched a utuber, she was in a cafe and ordered a tea, but when she got the tea, she said it tastes more like water, she was abit hesitant if she should complain or not, she said she felt a bit embarrassed to ask for a new one as it could of been her mistake.

That got me thinking, what kind of person are you, when you get the wrong order, do you go and ask for a new one or do you just accept it and have that one instead of the one you ordered?

I am the kind of person who would go and tell the staff they got it wrong and ask for a new order too

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By *enda83Man
1 day ago

newcastle

I wouldn’t bother in a restaurant I’d just accept the loss and never go there again

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By *olvesxcoupleCouple
1 day ago

Wolverhampton

I'm not afraid of complaining but I wouldn't do it over something trivial like a cup of tea, even though I'd be within my rights to do so obviously.

If I was in a restaurant and I was paying good money for what should be a decent meal, I would complain politely.

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By *morousCouple8Couple
1 day ago

Cumbria

Polite complainer. Even with a cup of tea. Surely you just ask for an extra bag if it doesn’t taste of anything. It’s not like the orders wrong if it tastes of water. But poorly brewed.

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By *atinaChica54Woman
1 day ago

Marlborough

Polite yet assertive complainer here when well within my rights to do so

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By *urve_your_enthusiasmWoman
1 day ago

Manchester

Had something similar recently. Got the wrong order and other things never made to our table so when the bill came, I explained the issues calmly and got some discounts. I'd go there again, it's normally fine but they were very very busy that day.

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By *FallenAngel-Woman
1 day ago

Home

For me it all depends on what's wrong, if it was something small then I wouldn't bother or if the mistake turns out to be a good one then why complain 🙂

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By *alandNitaCouple
1 day ago

Scunthorpe

We are both OK with complaining when something isn't good enough, but only if there is value in it. If I've ordered food and it's wrong but I'm still happy to eat it, then I wouldn't bother. If I get something that's NOT acceptable, then yes... I want what I ordered.

Cal

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By *sStephenPickleMan
1 day ago

Ends

I hate complaining. But I’m getting better at it.

#TheSwirl

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By *icecouple561Couple
Forum Mod
1 day ago

East Sussex

I don't mind complaining. If I do I'm always polite about it. Mostly people are ok about it

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By *uttercupWoman
1 day ago

Borders

I'm not very good at complaining in public. If only I had a £ for every time the waitress asked me if my food was ok while eating in a restaurant, I answer yes, but mean no🙈

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By *icecouple561Couple
Forum Mod
1 day ago

East Sussex

"I'm not very good at complaining in public. If only I had a £ for every time the waitress asked me if my food was ok while eating in a restaurant, I answer yes, but mean no🙈"

I think we've all done that. I will only mention it if it's inedible or under/over cooked.

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By *gent CoulsonMan
1 day ago

Secret hideaway in the pennines

If I am or someone I am with are paying for a product or service, and it isn't right, then yes I will complain, I have sent food back in a restaurant before now for whatever reason

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By *icecouple561Couple
Forum Mod
1 day ago

East Sussex

I'm wondering why the youtuber thought the weak tea might be her fault 🤔

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By *ripfillMan
1 day ago

Paris, New York, Hong Kong and Havant

Not at all - providing it’s done with respect and with calmness, and objectivity.

For the first time ever I bought a coffee in Subway

Which was disgusting. I took it back and the lady who was in charge said well it’s coffee isn’t it?, She was so rude but I stayed calm., I was refunded and went elsewhere!

Service and products all have standards to meet, when you work abroad, it’s very easy to see how little retail skills we have here in the UK, product knowledge wise too!

I think it’s very important also to compliment and say thank you for good service and good product, it’s important.

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By *illabongboy1971Man
1 day ago

Penicuik

On holiday recently in the far north of Scotland, I visited a hotel (on the recommendation of others) to try "The best Cullen Skink in Scotland".

It cost almost £15 a bowl and was ok but not great- however it wasn't poor enough to complain about.

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By *ucka39Man
1 day ago

Newcastle

I'm fussy

Yes I complain after all it's a business and if it was my own id expect customers satisfaction also

Come to a resolution and a complementary free drink as an apology 😁

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By *a LunaWoman
1 day ago

o o OO o o

Yes if I need to.

I went on a caravan holiday a few years back with my kids and mum. On arrival we get handed our keys and off we go. Rock up and our caravan hadn’t been cleaned at all, it was like the people had just left.

Did I complain. You bet your arse I did. Firmly but politely.

We got another caravan.

I don’t make a scene but I don’t take flannel either. Firm but fair.

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By *ernowekaMan
1 day ago

Plymouth

[Removed by poster at 06/08/25 09:32:32]

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By *ecky and justCouple
1 day ago

Godalming

I will complain if it’s deserved. Sometimes to the embarrassment of Becky.

But, in a service industry, whether that be food or accommodation etc. there’s a requirement to give good service.

I’m not afraid to speak my mind but will only do so when I know I’m in the right.

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By *ernowekaMan
1 day ago

Plymouth

Depends on the item and price of what I've paid for, really.

Food. A drink or snack, I wouldn't bother. A meal, I'd politely mention it's either not for me, or needs sorting out (undercooked, etc).

Material items. Cheap stuff, take the hit and never buy them again. Expensive, I'd complain and request a refund or replacement.

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By *lakeyMan
1 day ago

somewhere close

Ive had a right ding Dong this week with a food order I ordered last week barely a third of it arrived so now getting a full order sent again with half my money back.

Yesterday in the barbers you kid with mam next to me were next so this barber came over and said you are next the mother asked the kid if he wanted this guy to cut his hair the kid said no I want the other guy then the mother Said to the barber it’s maybe because you cut his neck last time!!

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By *sStephenPickleMan
1 day ago

Ends

This is why I like older women.

Boomers love complaining.

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By *atnip make me purrWoman
1 day ago

Reading

I think you can do it nicely. But no I'm not afraid of complaining even though it embarrasses my daughters if they are with me and they call me Karen.

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By *dinMan
1 day ago

Birmingham

It is not surprising the level of complaining has increased - the idea of good customer service in this country has gone to shit!

If something isn't right you have every right to complain (in the right way of course) - it's not a personal attack as everyone seems to take it

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By *estructionDollyWoman
1 day ago

The Deep Dark Woods

I hate complaining. In a restaurant/cafe if something is bad, unless it's like completely awful and can't be eaten/drank I will normally take the hit and just not go back.

If it's a product I've bought, I will normally politely complain. But I hate conflict.

Having worked in customer services in my younger years I hate being rude to staff as well, it's unnecessary.

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By *hagTonight OP Man
1 day ago

From the land of haribos.

"I wouldn’t bother in a restaurant I’d just accept the loss and never go there again "
Yes, accept the loss and dont come back is good too

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By *arker secrets 321Man
1 day ago

West Bromwich

Really depends on my mood .sometimes im not bothered but sometimes it boils my piss lol x

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By *en ItaliaWoman
1 day ago

your lap

I will complain, however I like to think I’m polite about it and never aggressive or swear. Not sure I would over a cup of tea, however if no one feeds back they won’t know what they’re doing wrong. We need to complain more at the time it happens rather than saying nothing and then leaving a terrible online review.

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By *ugby 123Couple
Forum Mod
1 day ago

O o O oo

I would ask them could they swop it yes. I wouldn't make a fuss or want any freebies because of it though, it was either a mistake or they are told to make it that way.

I remember once having to complain about my bank, the first thing she said after I told them what I was complaining about was " how much will it take to make this better" I said nothing, I would just like you to sort the issue. It looks like people expect paying for everything lately. They fixed the issue and sent a huge bunch of flowers as a sorry so it must be costing these places a fortune.

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By *uffolkcouple-bi onlyCouple
1 day ago

Between Sudbury n Haverhill

I don’t think there’s anything wrong with politely explaining that someone has made a mistake. Most of the time people can’t apologise enough. But if the staff struggle to accept they have made a mistake, that will be our last visit to their establishment. Part of their training should be how to handle complains so I can only assume they are following management guidelines

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By *hagTonight OP Man
1 day ago

From the land of haribos.

"I'm not afraid of complaining but I wouldn't do it over something trivial like a cup of tea, even though I'd be within my rights to do so obviously.

If I was in a restaurant and I was paying good money for what should be a decent meal, I would complain politely."
Hi _olvesxcouple, yes, you are right there, it is trivial, yes, do it more in a restaurant, as you pay good money too

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By *oongel2760Couple
1 day ago

Preston

I've worked in complaints for 19 years so you'd think I'd be a dab hand but I hate it. Though I saying that, as I've gotten older I've definitely gotten more likely to not be mugged off. I'm very accepting of most things but if someone is taking the piss then it's a different story.

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By *layfull pairingCouple
24 hours ago

Bristol

Rarely ever make a fuss and just let things go ... unless I think someone is taking the piss entirely, and then I can moan with the best of them...

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By *wingin CatMan
24 hours ago

London

I consider myself a polite complainer....at first.

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By *EAT..85Woman
23 hours ago

Nottingham

I don't like complaining but will do so politely if it's important enough. If I'm with the bf, he has no issue complaining on my behalf

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By *hagTonight OP Man
22 hours ago

From the land of haribos.

"Polite complainer. Even with a cup of tea. Surely you just ask for an extra bag if it doesn’t taste of anything. It’s not like the orders wrong if it tastes of water. But poorly brewed. "
Hi amorous, that is good you are a polite complainer, yes, you are right there, as it should be what you have payed for too

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By *illyboy12345Man
22 hours ago

Horsham

I don’t like complaining, I worry that people think I’m lying to get something out of them for free

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By *2000ManMan
21 hours ago

Worthing

I post on trip advisor. I don't complain much but if others might have the same bad experience, I will mention it.

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By *ophieslutTV/TS
19 hours ago

Central

I'm generally very forthright with expression of inappropriate service.

I'm sensitive to staff pressures and am always respectful

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By *hagTonight OP Man
19 hours ago

From the land of haribos.

"Had something similar recently. Got the wrong order and other things never made to our table so when the bill came, I explained the issues calmly and got some discounts. I'd go there again, it's normally fine but they were very very busy that day."
Hi curve, that is good how you explained the issue calmly and got some discount too

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By *hagTonight OP Man
18 hours ago

From the land of haribos.

"Depends on the item and price of what I've paid for, really.

Food. A drink or snack, I wouldn't bother. A meal, I'd politely mention it's either not for me, or needs sorting out (undercooked, etc).

Material items. Cheap stuff, take the hit and never buy them again. Expensive, I'd complain and request a refund or replacement."
That is good, yes, it also depends on the item and the price too

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By *hrills and adventureMan
17 hours ago

Winchester

I'm a non confrontational person, but have learnt to complain when necessary.

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By *lderflower_AppleWoman
16 hours ago

Basingstoke

I've made a career out of handling complaints, so no, I have no hesitation in making a complaint when it needs to happen.

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By *hagTonight OP Man
14 hours ago

From the land of haribos.

"For me it all depends on what's wrong, if it was something small then I wouldn't bother or if the mistake turns out to be a good one then why complain 🙂"
Hi pinkblush, that is good how it all depends on what is wrong for you too

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By *ynamite500Man
14 hours ago

Angus

I like my cup of tea, so I'd throw a right Karen wobble...demand another one, a letter of apology and for the waitress to bow down at my feet and beg forgiveness... Or I'll probably just drink up and pass in the future.🤣

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By *oubleswing2019Man
13 hours ago

Colchester

Nope. I say nothing and decide not to go there again. If it was really dire, vent on Trip Advisor.

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By *aybeLadyWoman
13 hours ago

West Dublin

I'm polite when I complain. As I get older, I'm becoming better at speaking up when sth bugs me.

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By *elloWoman
12 hours ago

alpha centauri

A cup of tea I wouldn't complain about but if they mess up my mocha I've straight back up to the counter and asking a different member of staff to make me another.

I am aware that as I'm getting old my ability to moan and complain is getting harder to keep in check

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By *wisted999Man
7 hours ago

North Bucks

Depends what it is and if I am going to cause an employee issues.

If against a faceless corporation then yes I will complain happily.

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By *hagTonight OP Man
4 hours ago

From the land of haribos.

"I don't mind complaining. If I do I'm always polite about it. Mostly people are ok about it"
Hi nicecouple, that is good you dont mind complaining and that you are always polite about it too

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