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By (user no longer on site) OP   
over a year ago

I just text to upgrade site supporter pass and my network won't allow it as the return message from fab says my network is showing me as being under 18. I can pay by debit card but only option is £10 for 70 days on gold which I was going to do. Anyone know why my network may have changed as I upgraded by text from that phone last time? And I'm assuming debit card payment is different upgrade because it's paid by card. Thanks guys

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Is it Orange?

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By (user no longer on site) OP   
over a year ago


"Is it Orange?"

Yes

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By (user no longer on site)
over a year ago

in the last hour vodafone have blocked it as well even though I don't have a content block on.

change of rules maybe?

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By *ackandkateCouple
over a year ago

Truro

This happened to me when I was on T Mobile.

I upgrade from my Tesco phone now

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo


"Is it Orange?"

For some reason they have started blocking for an age verification thing.

Get in touch with Orange and check it has you as over 18 and try again....any problems after that use the CONTACT button to ask Admin for help

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By *ittle_brat_evie!!Woman
over a year ago

evesham


"in the last hour vodafone have blocked it as well even though I don't have a content block on.

change of rules maybe?"

Turn.your phone off and on again. Works for me.

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By *uke olovingmanMan
over a year ago

Gravesend

i upgrded on vodafone yesterday .. call customed services to get the under 18 block lifted

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By (user no longer on site)
over a year ago

I'm on giffgaff and just lately when I try to get on fab it redirects me to giffgaff website to change settings Grr. Hope you get it sorted soon x

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By (user no longer on site) OP   
over a year ago

I've turned my phone off and on again. Hasn't worked.

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By (user no longer on site) OP   
over a year ago

I don't have a number for customer services and can't use android phone to pay as oh sees the bills. Guess it's debit card or let site supporter end.

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By (user no longer on site) OP   
over a year ago

Thank you for your help everyone

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By *uke olovingmanMan
over a year ago

Gravesend

if you can get to the network shop they will sort the 18 block for you

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By *Ryan-Man
over a year ago

In Your Bush


"I'm on giffgaff and just lately when I try to get on fab it redirects me to giffgaff website to change settings Grr. Hope you get it sorted soon x"

The Giffgaff issue is definitely a turn the phone on and off job, it's a common fault.

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By (user no longer on site)
over a year ago


"I'm on giffgaff and just lately when I try to get on fab it redirects me to giffgaff website to change settings Grr. Hope you get it sorted soon x

The Giffgaff issue is definitely a turn the phone on and off job, it's a common fault. "
so its not just mine then .thank you

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By (user no longer on site) OP   
over a year ago

I just want to say thank you everyone for their help and advice. I tried the phone text again today and weirdly, I dont know why, but it worked. I did turn my phone off all night, but then I did that yesterday. So, im all upgraded now lol.

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By (user no longer on site)
over a year ago


"I just want to say thank you everyone for their help and advice. I tried the phone text again today and weirdly, I dont know why, but it worked. I did turn my phone off all night, but then I did that yesterday. So, im all upgraded now lol. "

Nice one glad it worked x

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By (user no longer on site) OP   
over a year ago


"I just want to say thank you everyone for their help and advice. I tried the phone text again today and weirdly, I dont know why, but it worked. I did turn my phone off all night, but then I did that yesterday. So, im all upgraded now lol.

Nice one glad it worked x"

Thanks. Lets hope it was worth it lol

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