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help with hard drive

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

Complete idiot here when it comes to computers (and most other things if I'm honest). Would love some help in resolving what is a major dilemma to me.

We removed our external hard drive over the holiday period while our daughter and family were here. Having plugged it back in, we now get a box coming up which says we need to format the hard drive. I assume that would mean losing all the content on the hard drive. I've closed down the computer, unplugged and replugged, turned it on and off in every combination and still no joy.

HELP

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By (user no longer on site)
over a year ago

Dones not sound good as all. what are you running mac or pc and what os?

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By (user no longer on site)
over a year ago

Some of my drives occasionally say that and yes a format would mean losing everything on it. Has the hard drive been dropped or plugged into another computer as this can cause this to happen and have you tried a different usb connector?

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

We are on pc on windows7. Tried all 3 ports.

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

As far as I'm aware it hasn't been dropped either

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By (user no longer on site)
over a year ago

Do you have a different lead and also depending on what type of hard drive it is not all is lost. I had one that it looked like all was lost but on further inspection it had all the same connections inside to be able to plug it in internally.

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By (user no longer on site)
over a year ago

okay yes if you format you lose the lot. it not be a usb port error.

have you dropt it or had it had a knock?

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By (user no longer on site)
over a year ago

do a full power dump on the pc turn it off then remove the power lead and press and hold down the power button for 30 seconds power it up then pluge the drive back in and use the same cable you used in the past.

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By (user no longer on site)
over a year ago

try this it might help as well show you how to scan the drive.

http://www.youtube.com/watch?v=ZeU0xkY6w44

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

No other lead. Will get one and try that. This looks like a sealed unit, wouldn't know where to start looking internally (I did say I was an idiot)

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By (user no longer on site)
over a year ago

go to start and go on run and update you pc and itll sort it

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

once I go on start button where do I go to run and update

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By (user no longer on site)
over a year ago

go on control panel it says find and fix run that first am guna look through my laptop aswell now and try and help you

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By (user no longer on site)
over a year ago


"once I go on start button where do I go to run and update"

no need to run an up date that willnot be it for PC. try running the scan driver for errors in teh above video.

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington

Still no joy, but thank you all for your efforts. Off to bed now as up for work very early, but any other ideas gratefully accepted.

Silky sends a sloppy snog too xx

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By (user no longer on site)
over a year ago

If the data is important try opening up the plastic outer enclosure.. There will be a normal PC hard disk inside which can be put into a regular desktop PC. That might allow you to see the data and copy if somewhere else. If the data isn't important you can try a format..

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By (user no longer on site)
over a year ago

From what I can remember right click on my computer then click manage then click disk management then right click unassigned hard drive and allocate a letter it's been a few years since I've done this so I might be wrong

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By (user no longer on site)
over a year ago

I think it just needs a good stern telling off ,

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By (user no longer on site)
over a year ago

Hi, As the pc recognizes it has a drive plugged in via USB, plugging it in internally will make no difference, it will still say it needs to be formatted before use..This is probably caused by a drive fault where the file record has been lost..You can use a free program called RECUVA to scan it for the files you are looking for, pics, docs, music etc and then save them on your pc harddrive..Then format the external drive and copy data back. It could have happened when removing the drive from the pc it it was still being written too..Be aware tho that it could be a drive fault and could happen again, to be safe I would also back up elsewhere..good luck xx

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By *ilkynmyzzy OP   Couple
over a year ago

Bridlington


"I think it just needs a good stern telling off , "

It's already had one of those!!!!

A big thank you to everyone who has taken the time to help

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By (user no longer on site)
over a year ago

If you have access to a Mac, plug drive into it and eject it properly. Once you plug it back into your PC it should show up.

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By (user no longer on site)
over a year ago

just for future ref. you should look for the drive plugged into the usb port, in conrol panel or system tray and stop the device BEFORE unplugging. not nessecary for non storage devices like printers.

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By (user no longer on site)
over a year ago

assuming you didnt select eject when the pc was on and the drive was plugged in that is .

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