FabSwingers.com forum: Venus Star

By *ubo OP Couple
over a year ago

East kilbride

Just received our 30% deposit back from Venus Star.

Cannot fault them.

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By *ohnandLucyCouple
over a year ago

Newcastle

"Just received our 30% deposit back from Venus Star.

Cannot fault them."

Same here! Think they've just earned a lot of goodwill with us. Will definitely be re-booking!

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By *anary57Couple
over a year ago

near lowestoft

We had the same. Justed emailed them and they refunded within a couple of days.

We will definitely book again when we can.

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By (user no longer on site)
over a year ago

were either of you booked to go after 24th April? and did you cancel because your flights were cancelled?

thanks

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By *oss and SuzieCouple
over a year ago

Porthmadog

Wow how responsible... we will definately go when this is over x

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By *ohnandLucyCouple
over a year ago

Newcastle

"were either of you booked to go after 24th April? and did you cancel because your flights were cancelled?

thanks"

No booked to go on 29 March. Expect they'll confirm nearer your planned travel date.

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By *assioneighttwoCouple
over a year ago

Exeter

We are booked to arrive on 26April. We’ve emailed them; no response. We’ve called them; no answer! There is no announcement on the outgoing answer machine message nor any statement on their website. Has anyone had any further contact with them?

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By *ubo OP Couple
over a year ago

East kilbride

Did you book direct with them or through Booking.com ?

Venus as far as aware is completely shut down so may be slower to respond.

If you booked through .com then they will deal with it

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By *assioneighttwoCouple
over a year ago

Exeter

Booked directly.

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By (user no longer on site)
over a year ago

"Booked directly. "

We the same, due there in 3 weeks and asked them or a refund, so far nothing back. We booked direct with them too.

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By *ubo OP Couple
over a year ago

East kilbride

I know it is easy for us to say don't worry, but Venus have been first class to deal with for us and we have been a few times before.

Bear in mind that GC is in lockdown at present with hotels all closed and i expect that is same for Venus in so far as the staff/owners will not be there at present.

A number of us got full refund and i know of some that chose to choose different dates instead.

At end of the day your CC company should refund if Venus don't sort you out.

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By *ewadventures2017Couple
over a year ago

some where near

We were to arrive today

Don't know when we feel safe to. Travel again

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By (user no longer on site)
over a year ago

We have just booked for Christmas

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By *parkybunnyCouple
over a year ago

Zurich. NOT London.

We should have been arriving at Venus Star today. We emailed them and changed the dates, confirmation received back from them same day. Great service as always.

Fingers crossed for September & December bookings.

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By (user no longer on site)
over a year ago

Are you going in December. We are there through christmas.

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By *stwo18Couple
over a year ago

Epworth

We are booked 1st week November.

Hopefully feel safe to go.

It's our first visit x

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By *ubo OP Couple
over a year ago

East kilbride

"We are booked 1st week November.

Hopefully feel safe to go.

It's our first visit x"

Although i doubt things will be anywhere like normal, i hope you get there safe and enjoy. Venus is a lovely place

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By (user no longer on site)
over a year ago

Would still prefer to be going

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By *llie and ApplesCouple
over a year ago

where ever

Hi guys, we rebooked for the end of November, venus were very good.

We're probably a little optimistic.

Hope to see ye again in april 21!

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By (user no longer on site)
over a year ago

Is anyone going over christmas and new year.

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By *parkybunnyCouple
over a year ago

Zurich. NOT London.

Just seen on another site. Venus Star resort is opening again from July 4th.

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By *wingerstenerifeCouple
over a year ago

San Eugenio, Costa Adeje, Tenerife

"Just seen on another site. Venus Star resort is opening again from July 4th.

Yes, confirmed, just spoke with manuela and they open again on July 4

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By (user no longer on site)
over a year ago

Fantastic News...

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By *heceltsCouple
over a year ago

Coventry

Booked for boxing day 10 nights can't wait

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By *nthonysssCouple
over a year ago

Bournemouth

"Booked for boxing day 10 nights can't wait

You mean st Stephen's day lol

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