FabSwingers.com forum: Cannot raise the landlady two days before we arrive in Playa del Ingles

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By *ara J OP TV/TS
over a year ago

Bristol East

Two of us heading to Gran Canaria this weekend.

Booked the flat and flights months ago.

All sorted - just need to finalise address of flat and entry arrangements.

Been trying to contact the landlady through the UK website and by telephone.

No response.

Called the website helpline and operator was excellent.

She tried unsuccessfully to contact landlady and noted she had been dormant for a while.

Now in the hands of their Spanish team.

We arrive Saturday night.

I'm not worried about a refund but I am anxious now about securing a place to stay.

Does anyone have similar experiences and what was the outcome?

Gonna scour the web tonight for alternative accommodation as a contingency.

By *obbler1Man
over a year ago

Northampton

Hi Sara is it Airbnb you are staying ?

By *ara J OP TV/TS
over a year ago

Bristol East

Through holiday lettings dot co dot UK.

Must've used them 30-40 times over the years and this is the first snag like this.

By *obbler1Man
over a year ago

Northampton

Hopefully a one off and all will be ok , when you arrive , if not try airbnb

By *ara J OP TV/TS
over a year ago

Bristol East

Sorted now, I hope.

By *ara J OP TV/TS
over a year ago

Bristol East

Phew!

Two days ago I was worried we had nowhere to stay.

Now we have a lovely apartment for the week.

Just around the corner from Yumbo.

Party time!