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laptop repairs question pictures files

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley

Hi everyone need some advice my laptop has stopped working it won't boot up so il probably need to put it in for repair

but im worried will they look threw my pictures etc as there's pictures of my in dress mode no porn or illegal pictures just worried they might post them online thanks x

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By *heaspieswingerMan
over a year ago

Peak District


"Hi everyone need some advice my laptop has stopped working it won't boot up so il probably need to put it in for repair

but im worried will they look threw my pictures etc as there's pictures of my in dress mode no porn or illegal pictures just worried they might post them online thanks x"

Where are you thinking of taking it? I'd strongly recommend avoiding PC World. I.e. DO NOT take it there!!! They WILL look through your photos.

Does it at least turn on?

If it's not in warranty, you could always get a suitably knowledgeable person to remove the hard drive and then you could send it in for repair without the disk.

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By *vbride1963TV/TS
over a year ago

E.K . Glasgow

There not supposed to look in your files I hope you find a reputable repairer and your fears are unfounded

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley


"Hi everyone need some advice my laptop has stopped working it won't boot up so il probably need to put it in for repair

but im worried will they look threw my pictures etc as there's pictures of my in dress mode no porn or illegal pictures just worried they might post them online thanks x

Where are you thinking of taking it? I'd strongly recommend avoiding PC World. I.e. DO NOT take it there!!! They WILL look through your photos.

Does it at least turn on?

If it's not in warranty, you could always get a suitably knowledgeable person to remove the hard drive and then you could send it in for repair without the disk."

I dont know where to take it the local laptop repairer i used to go to shut down its about eight years old so out of warranty it won't load up just flashing lights on the keyboard and a blank screen thanks

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By *illnatMan
over a year ago

wherever i need to be


"Hi everyone need some advice my laptop has stopped working it won't boot up so il probably need to put it in for repair

but im worried will they look threw my pictures etc as there's pictures of my in dress mode no porn or illegal pictures just worried they might post them online thanks x

Where are you thinking of taking it? I'd strongly recommend avoiding PC World. I.e. DO NOT take it there!!! They WILL look through your photos.

Does it at least turn on?

If it's not in warranty, you could always get a suitably knowledgeable person to remove the hard drive and then you could send it in for repair without the disk.

I dont know where to take it the local laptop repairer i used to go to shut down its about eight years old so out of warranty it won't load up just flashing lights on the keyboard and a blank screen thanks "

Have you tried plugging it into an external monitor to see if you get any screen at all?

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By *heaspieswingerMan
over a year ago

Peak District


"There not supposed to look in your files I hope you find a reputable repairer and your fears are unfounded "

They aren't, but they will.

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley


"Hi everyone need some advice my laptop has stopped working it won't boot up so il probably need to put it in for repair

but im worried will they look threw my pictures etc as there's pictures of my in dress mode no porn or illegal pictures just worried they might post them online thanks x

Where are you thinking of taking it? I'd strongly recommend avoiding PC World. I.e. DO NOT take it there!!! They WILL look through your photos.

Does it at least turn on?

If it's not in warranty, you could always get a suitably knowledgeable person to remove the hard drive and then you could send it in for repair without the disk.

I dont know where to take it the local laptop repairer i used to go to shut down its about eight years old so out of warranty it won't load up just flashing lights on the keyboard and a blank screen thanks

Have you tried plugging it into an external monitor to see if you get any screen at all? "

Just tried it there still nothing but blank screen thanks anyway x

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By *ola cubesMan
over a year ago

coatbridge

Remove the hard drive and use a caddy to remove files.

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By (user no longer on site)
over a year ago

Be warned, that some techs will insist on wiping your hard drive during repair. If you can get the laptop open, and can remove the hard drive, it would be possible to recover your files from it using a SATA cable, to another computer, then delete them from the drive, replace it, and take for repair.

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By *lascumMan
over a year ago

Glasgow

What's the make and model of laptop. Usually on a sticker on the bottom. What lights flash and in what sequence and does it make a series of beeps when you power on?

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By *lascumMan
over a year ago

Glasgow

Also what operating system is it running ?

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley

I was told on another forum to disconnect the hard drive and use a external case I'm really just wanting the pictures as there's loads

Its a dell vostro 1510 its old the fan starts then cuts off the lights come on a few seconds later caps lock light and number lock i think its doing the as this

http://en.community.dell.com/support-forums/laptop/f/3518/t/19342589

I tried what they mentioned switching boards but no luck.

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley

Its running vista

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By (user no longer on site)
over a year ago

This is what you need (or something similar)

https://www.amazon.co.uk/gp/product/B015N5JO9E/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

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By (user no longer on site)
over a year ago

Resetting bio's battery should help.

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By *hav02Man
over a year ago

Glasgow/London

This is why access to a traditional desktop is handy.

Can plug the laptop hard drive in as a slave drive then copy/move/backup everything to the master...

Sounds like you have a hard ware issue. If motherboard is fcuked, you're better off getting a new laptop.

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By *ornyStew77Man
over a year ago

Aberdeen

Agree with the advice on here OP. Had the same issue. Took the hard drive out and put it in an external caddy so I could access the files. Sounds like the motherboard could be goosed.

Hopefully you have access to another PC to get your pics safely stored

Might I suggest a cloud app like Box for future storage? 10gb free storage

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By *cottish_sissymaid OP   TV/TS
over a year ago

Paisley

Yeh im looking at laptops just now don't know wether to just buy a cheap second hand refurb as i don't want to pay few hundred for something i only use once or twice a week at most as i use my phone for everything else.

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By *oneythiefMan
over a year ago

Perthshire

I have two lap tops with the same problem. Never took to shop as there are naked pics on it of me. Shame really as there are thousands of pictures from my army days I may never see again

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By *ary_ArgyllMan
over a year ago

Argyll

May sound obvious but check the fan is not clogged up with dust and dirt - this can cause it to stick, then the board overheats and will shut down to protect the chips.

Failing that it may be a motherboard or bios fail as others have indicated.

Difficulty of getting the hard drive out varies from model to model - sometimes their easy to access by removing a few screws but on others they are not designed to make dismantling easy. Google for your make and model as there are often YouTube videos showing how to dismantle and reassemble. Good luck

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By (user no longer on site)
over a year ago

[Removed by poster at 02/02/17 22:38:07]

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By (user no longer on site)
over a year ago

I smell a business opportunity for a tech savvy fabber

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