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By (user no longer on site) OP   
over a year ago

So sorry if it looks like am cutting anyone off today. But the virgin internet service is a bit hit and miss today. Due to technical difficulties they say. Wonder if I could say payment is late due to financial difficulties. Bet they would not even blink

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By (user no longer on site)
over a year ago

I was thinking the same.. i want a partial refund

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By *helamontsCouple
over a year ago

Edinburgh

Been the same through here too ... seems to have settled down a bit now, been off and on all day ...

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By *ekked JackMan
over a year ago

South Lanarkshire

It's been the same here. Two teenage boys moaning and groaning.. ffs.

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By *he Regina PhalangeWoman
over a year ago

Lanarkshire

Mine is pish too!

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By *angers1986Man
over a year ago

Bellshill

It's been down or temperamental all day... Brutal can't even get through to the idiots

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By (user no longer on site)
over a year ago


"It's been down or temperamental all day... Brutal can't even get through to the idiots "

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

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By *idas ManMan
over a year ago

Dunfermline

Virgin Media are by far the worst broadband provider I’ve had. Can’t wait for my contract to run out next month, I’ll be going somewhere else

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By *ilkand2Couple
over a year ago

edinburgh

We changed to talktalk 150mb fibre and it's been really good so far.

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By *r Costa xxMan
over a year ago

stirling

The only virgin to ever get a mention on this site

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By *angers1986Man
over a year ago

Bellshill


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens "

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

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By *ilkand2Couple
over a year ago

edinburgh

[Removed by poster at 04/04/23 22:54:54]

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By *alcon43Woman
over a year ago

Paisley

I was affected but managed to still work even though my work also uses Virgin. It’s not the people in the office or call centres causing the issue so don’t take it out on them.

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By (user no longer on site)
over a year ago


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke "

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

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By *angers1986Man
over a year ago

Bellshill


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job"

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that

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By (user no longer on site)
over a year ago

Going by your forum posts you hate call centre workers, going by your profile status you hate women. Anyone else you hate you’d like to inform us about?

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By (user no longer on site)
over a year ago


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that "

Bit hard to answer phones when their whole systems are down and imagine all you angry karens all trying to call at the same time..

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By *angers1986Man
over a year ago

Bellshill


"Going by your forum posts you hate call centre workers, going by your profile status you hate women. Anyone else you hate you’d like to inform us about?"

I hate woman? Explain please haha quite the opposite I love woman call centre workers on the other hand dislike I'd say hates a strong word

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By *angers1986Man
over a year ago

Bellshill


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that

Bit hard to answer phones when their whole systems are down and imagine all you angry karens all trying to call at the same time.. "

Stop makin stuff up there systems weren't down there was outages at the exchange fs haha

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By (user no longer on site)
over a year ago

Sorry if this has been said already.

But you can phone virgin and complain about the service. They will give you credit back related to the loss of service.

I once didn’t have solid, steady internet for 3 days while they did maintenance. I was credited the equivalent of 3 days.

Also. When you negotiate your contract, always request the cancellation department. They are the only ones who can actually give you a discount.

I’m on virgins fastest internet and in paying £25/month.

Always threaten to leave and provide a similar package advertised at a lower price and they will always beat it

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By (user no longer on site)
over a year ago


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that

Bit hard to answer phones when their whole systems are down and imagine all you angry karens all trying to call at the same time..

Stop makin stuff up there systems weren't down there was outages at the exchange fs haha "

Still makes the systems down like the internet etc does it not?? Like a said being a karen or ken in ur case and being not very pleasant to someone dealing with calls is a bit shit they never made the faults and they cant help not being able to deal with all the idiots phoning to complain about somthing outwith their control

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By *angers1986Man
over a year ago

Bellshill


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that

Bit hard to answer phones when their whole systems are down and imagine all you angry karens all trying to call at the same time..

Stop makin stuff up there systems weren't down there was outages at the exchange fs haha

Still makes the systems down like the internet etc does it not?? Like a said being a karen or ken in ur case and being not very pleasant to someone dealing with calls is a bit shit they never made the faults and they cant help not being able to deal with all the idiots phoning to complain about somthing outwith their control"

Just to clear up I didn't get through to them and I wouldn't speak down to or abuse them so ur just assuming if I did get through to them I would be un pleasant. My business relies on broadband we lose out on money so I'm entitled to ask when the fault will be fixed or at least be able to get through to them bein a business costumer

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By (user no longer on site)
over a year ago


"It's been down or temperamental all day... Brutal can't even get through to the idiots

Because "the idiots" cant get logged into their systems.. bit harsh calling someone whos only on the end of the telephone idiots its not their fault the system was down.. shit happens

It was nothin to do with there systems in the offices.. There was outtages up and down the country in the exchange boxes. People rely on broadband can't just say shit happens businesses who have virgin broadband would have been effected. Companies turning into a joke

Still not anyones fault, systems go down! Calling the people who answer the phones idiots is just crap they are only doing their job

Not really doin there job if there not picking up the phones are they could have called them worse than idiots tbf should be happy with that

Bit hard to answer phones when their whole systems are down and imagine all you angry karens all trying to call at the same time..

Stop makin stuff up there systems weren't down there was outages at the exchange fs haha

Still makes the systems down like the internet etc does it not?? Like a said being a karen or ken in ur case and being not very pleasant to someone dealing with calls is a bit shit they never made the faults and they cant help not being able to deal with all the idiots phoning to complain about somthing outwith their control

Just to clear up I didn't get through to them and I wouldn't speak down to or abuse them so ur just assuming if I did get through to them I would be un pleasant. My business relies on broadband we lose out on money so I'm entitled to ask when the fault will be fixed or at least be able to get through to them bein a business costumer "

You called them idiots! Wether tou got through to them or not, what would you expect them to do if you did get through? Magically fix the problem? We all rely on broadband like a said before shit happens we just need to deal with it

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