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By (user no longer on site) OP   
over a year ago

It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

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By (user no longer on site)
over a year ago


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?"

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this

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By (user no longer on site)
over a year ago


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this "

Another fiddle is the employment figures. The goverment won't release figures of people sanctioned for punitive reasons, or on 'back to work' schemes or claiming sickness benefit, all of those in this category are not counted as unemployed, muddying the water. Another tory bastard con.

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By (user no longer on site)
over a year ago


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this

Another fiddle is the employment figures. The goverment won't release figures of people sanctioned for punitive reasons, or on 'back to work' schemes or claiming sickness benefit, all of those in this category are not counted as unemployed, muddying the water. Another tory bastard con. "

I said this a while back....there fiddling these figures with zero hours contracts etc etc...im betting the real unemployment figures are at record highs

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By *LCCCouple
over a year ago

Cambridge


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this "

To be fair governments of all colours have done this.

And for clarity, it is a local rate number, rather than a premium rate number. Although some can ring this for free depending on their phone contracts, for others this can cost up to 55p a minute I think. However it's the phone company making the profit on that, rather than the tax payer.

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By (user no longer on site)
over a year ago


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this

To be fair governments of all colours have done this.

And for clarity, it is a local rate number, rather than a premium rate number. Although some can ring this for free depending on their phone contracts, for others this can cost up to 55p a minute I think. However it's the phone company making the profit on that, rather than the tax payer."

55 pence isn't a local cost, and tje tories had to be shared into making it free by covering the call costs.

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By (user no longer on site) OP   
over a year ago


"It was interesting to note that the helpline for this benefit is a "pay line". It beggars belief that someone claiming this benefit is being charged? Unbelievable I thought Dick Turpin died a long time ago. I am not condoning anything but to charge a premium rate for those most vulnerable is just not fair - or is it?

Believe it or not most are...even the police number is...but i do believe since the DWP's number has been outed its been changed to a freephone number....its sickening these Tory bastards get away with this

To be fair governments of all colours have done this.

And for clarity, it is a local rate number, rather than a premium rate number. Although some can ring this for free depending on their phone contracts, for others this can cost up to 55p a minute I think. However it's the phone company making the profit on that, rather than the tax payer.

55 pence isn't a local cost, and tje tories had to be shared into making it free by covering the call costs.

"

Thanks for the clarity. 55p seems expensive to me - God knows what a premium rate is lol

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By (user no longer on site)
over a year ago

*shamed

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By (user no longer on site)
over a year ago

My last bill i got charged over £20 for trying to find out were my parcel was lol....from a parcel company i think they use a ploy....

and just to be clear...THE government or the company do get some of the money for those charges

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By (user no longer on site)
over a year ago

The government deliberately withold 1st payments for 6 weeks because that would happen when starting a new job. This shows just how out of touch they are with reality. Insane ideas from the bastard tories

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By (user no longer on site)
over a year ago

The gov will be earning millions from this premium rate number. Totally disgusted how they treat the less fortunate in the uk. The Tory cunts should be sent to a council estate for a month to see how the real people of this country actually live and struggle from day to day,week to week.

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By (user no longer on site)
over a year ago


"The gov will be earning millions from this premium rate number. Totally disgusted how they treat the less fortunate in the uk. The Tory cunts should be sent to a council estate for a month to see how the real people of this country actually live and struggle from day to day,week to week. "

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By *rincessvenusCouple
over a year ago

Hull

all benefit call numbers are premium calls

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By *LCCCouple
over a year ago

Cambridge


"all benefit call numbers are premium calls"

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

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By (user no longer on site)
over a year ago


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute. "

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

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By *LCCCouple
over a year ago

Cambridge


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards "

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

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By *illwill69uMan
over a year ago

moston

The idea of a single 'universal' benefit is on the surface good. But when a little thought is put into it's implications it becomes a lot less appealing.

There are a number of groups who require assistance and all have different needs:

The employed on very low pay who need help making ends meet.

The unemployed, who need financial support and help finding work.

The long term sick and disabled, who need financial and medical support.

It is obvious that one size does not fit all, so why universal credit? Austerity and the 6 week waiting period from making an application to receiving first payment give a broad hint. The closing of some 68 job centres at the same time as the nationwide roll-out of universal credit is the confirmation that this policy is about cutting benefits and support to unemployed and poor rather than helping those at the bottom of the pile to improve their lives.

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By (user no longer on site)
over a year ago


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated? "

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!!

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By *LCCCouple
over a year ago

Cambridge


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!! "

Yeah, chargeable, but not premium, that's the distinction I am making.

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By (user no longer on site)
over a year ago


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!!

Yeah, chargeable, but not premium, that's the distinction I am making. "

id call 55p a min premium tbh....i was disgusted and couldn't believe it....my advice would be to check your phone contract....especially if you have upgraded...they dont tell you lol

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By *LCCCouple
over a year ago

Cambridge


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!!

Yeah, chargeable, but not premium, that's the distinction I am making.

id call 55p a min premium tbh....i was disgusted and couldn't believe it....my advice would be to check your phone contract....especially if you have upgraded...they dont tell you lol "

You can call it expensive, but premium rate is a specific type of number that starts with the digits 09 and can charge upto £3.60 per minute. No benefits claims numbers start 09.

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By (user no longer on site)
over a year ago


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!!

Yeah, chargeable, but not premium, that's the distinction I am making.

id call 55p a min premium tbh....i was disgusted and couldn't believe it....my advice would be to check your phone contract....especially if you have upgraded...they dont tell you lol

You can call it expensive, but premium rate is a specific type of number that starts with the digits 09 and can charge upto £3.60 per minute. No benefits claims numbers start 09."

I get what your saying....and yes...but it adds up and penalises the ones that can least afford it

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By *illwill69uMan
over a year ago

moston

If there had been telephones and computers in Dickens time I'm sure the destitute would have been made apply to the workhouse on a 55p a minute call line where they got to spend the first 10 or 15 minutes listening to muszak being told their place in a queue by a computer generated voice every 20 seconds.

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By *LCCCouple
over a year ago

Cambridge


"all benefit call numbers are premium calls

No, the benefits fraud hotline was free, but I believe the rest are local call rate, as far as I am aware none of them are premium. However, the problem arises from the fact that most people, especially those on benefits, have ditched their landlines. With a landline phone local calls are relatively cheap, but with a mobile it doesn't matter if you ring a landline number in the next street, or the otherside of the country, its the same rate. When you have a contract mobile phone, you often get free minutes, so can call these benefits numbers for free, but people on benefits can have issues obtaining credit, such as for a phone contract, or struggle to pay the monthly bills. If you are on pay as you go, then often you dont get free minutes, and then that's why it can go up to the 55p per minute.

Wrong as they are all premium apart from fraud one and also costs between 40-55p per miniute even from a landline mobiles are dearer its just another moneymaking scam from the tories who probably are giving the contracts to companies they have shares in greedy bastards

JSA has a 0345 (local rate) and an 0800 (free) number. ESA is 0800, PIP os 0800, do you want me to go on? Or does that prove to you that they are not all premium numbers as you stated?

Lots of numbers have changed on how there being charged now...i know on my phone contract 0345 and 0800 numbers are chargeable....i've been playing up hell with my phone provider...after getting them for free under my previous contract and then getting charged over £20 to receive my upgraded phone when calling the courier company to find out were it was !!!

Yeah, chargeable, but not premium, that's the distinction I am making.

id call 55p a min premium tbh....i was disgusted and couldn't believe it....my advice would be to check your phone contract....especially if you have upgraded...they dont tell you lol

You can call it expensive, but premium rate is a specific type of number that starts with the digits 09 and can charge upto £3.60 per minute. No benefits claims numbers start 09.

I get what your saying....and yes...but it adds up and penalises the ones that can least afford it "

Yes, I completely agree with you, and agree that they should be free from landlines and mobiles.

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By *aradisecircusMan
over a year ago

Derry

Universal Credit:

Streamlining computer systems

Streamlining benefit cuts

Streamlining making the poor poorer

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By *ophieslutTV/TS
over a year ago

Central

Many claimants don't even get paid in the 6 weeks waiting period - but this is no surprise, as the scheme is inappropriate and not designed by people who really care about the vulnerable. Implementation of a premium number to call for help is another facet of the unfit for purpose scheme that the conservatives have designed.

They are charging high premium rates until some point in 2018.

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By (user no longer on site)
over a year ago

universal credit is a welfare system designed by a committee ..... in exactly the same way as a camel is a racehorse designed by a committee

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