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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. " We find that the biggest issue is lack of training and knowledge of the products. The sales staff are fully up to speed on the extended warranties and also try and sell add ons or accessories (not all of which are compatible with the product). As to genuine product knowledge, they are very poor. | |||
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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. " Have you considered the implications to this or are you simply annoyed anyone would have an opinion? A quick Google tells me Currys employs 28K people and the average uplift is approx £1800 per person, that is a lot of money that needs to be added onto the price of the products they are selling. Uplifting those on the minimum wage will also have knock on effect with people who are being paid more than that and expect their wages to also increase. Currys is a business and needs to make money, that pays the wages of the workers, inhibit the potential returns and it becomes easier too close and not have the burden of running the business. | |||
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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. " That - poor choice of words, imo. Nevertheless, as consumers in the age of the internet, we can find a product we like and search for the cheapest. That doesn't help the retail staff. | |||
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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. That - poor choice of words, imo. Nevertheless, as consumers in the age of the internet, we can find a product we like and search for the cheapest. That doesn't help the retail staff." TAT not that lol | |||
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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. Have you considered the implications to this or are you simply annoyed anyone would have an opinion? A quick Google tells me Currys employs 28K people and the average uplift is approx £1800 per person, that is a lot of money that needs to be added onto the price of the products they are selling. Uplifting those on the minimum wage will also have knock on effect with people who are being paid more than that and expect their wages to also increase. Currys is a business and needs to make money, that pays the wages of the workers, inhibit the potential returns and it becomes easier too close and not have the burden of running the business. " You forgot the additional NI the employer will need to find as well. | |||
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"UK minimum wage hike shows government doesn't care about retail industry. Oh no, poor Currys. The retail giant which systematically smothered every other high street retailer since the 1908s and is now in an almost Monopoly position. Poor Currys can't afford to pay their sales people the new minimum wage! The company dropped the name Dixons many many years ago and can't wait until they finally bury the name PC World. For me, it has for many decades been a retailer where one can buy over priced tat but you don't need to worry about repair costs if you take out the monthly subscription 24 month insurance policy. Have you considered the implications to this or are you simply annoyed anyone would have an opinion? A quick Google tells me Currys employs 28K people and the average uplift is approx £1800 per person, that is a lot of money that needs to be added onto the price of the products they are selling. Uplifting those on the minimum wage will also have knock on effect with people who are being paid more than that and expect their wages to also increase. Currys is a business and needs to make money, that pays the wages of the workers, inhibit the potential returns and it becomes easier too close and not have the burden of running the business. You forgot the additional NI the employer will need to find as well. " Minimum wage Haa been good and bad depending on what Job you do. I can remember when Minimum wage was a dirty word and people wouldn't work for Minimum wage Jobs. Since 2005 ish it just feels like it's been a race to the bottom where every entry level job is Minimum wage. | |||
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"Good, if a company is so shit that it can't afford to cover the basic wage requirements of a nation then its clearly a shit buisness that deserves to fail." Agreed, close the stores and put 2800 people out of work, do it now. | |||
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"Good, if a company is so shit that it can't afford to cover the basic wage requirements of a nation then its clearly a shit buisness that deserves to fail. Agreed, close the stores and put 2800 people out of work, do it now. " Well, they can just get a new job. Thanks to this government theres no shortage and as the old people always say. "Its not hard to get a job". So yeah, lets close them. The workers can just get a new job. | |||
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"Good, if a company is so shit that it can't afford to cover the basic wage requirements of a nation then its clearly a shit buisness that deserves to fail. Agreed, close the stores and put 2800 people out of work, do it now. Well, they can just get a new job. Thanks to this government theres no shortage and as the old people always say. "It’s not hard to get a job". So yeah, let’s close them. The workers can just get a new job." Perfect, but my only concern… there are only so many jobs you don’t need qualifications, eduction or an ounce of common sense to be able to do. The job market in the UK could get rather competitive…… | |||
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"Eh, im sure our society would do well with 2800 (Or whatever the number was) new janitors and street sweepers." Not a chance, under your regime, there will be an abundance of people wanting those types of jobs and I think we can then be very particular in who gets such roles, a degree is going to be needed Quality of cleaning will be greatly improved though. I also like the idea of no high street shops for those wanting to work for the minimum wage to hang about around. Good work 
Cleaning up Britain £1 at a time | |||
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"Eh, im sure our society would do well with 2800 (Or whatever the number was) new janitors and street sweepers. Not a chance, under your regime, there will be an abundance of people wanting those types of jobs and I think we can then be very particular in who gets such roles, a degree is going to be needed Quality of cleaning will be greatly improved though. I also like the idea of no high street shops for those wanting to work for the minimum wage to hang about around. Good work
Cleaning up Britain £1 at a time"Personally I think they should have 2 degrees but ehh. | |||
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"Eh, im sure our society would do well with 2800 (Or whatever the number was) new janitors and street sweepers. Not a chance, under your regime, there will be an abundance of people wanting those types of jobs and I think we can then be very particular in who gets such roles, a degree is going to be needed Quality of cleaning will be greatly improved though. I also like the idea of no high street shops for those wanting to work for the minimum wage to hang about around. Good work
Cleaning up Britain £1 at a time
Personally I think they should have 2 degrees but ehh. "Not sure you will get that approved, start small and close Currys down with the loss of 2800 jobs as your starter for 10, or should that be 11.44 | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down." That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn.   | |||
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"to my suprise in John Lewis one guy was standing using his mobile texting and taking selfies. " He was probably on Fab. | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down. That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn. "While you are right about understanding things can go wrong and we should be understanding about them. But in these tough competitive times for all retail businesses. It is important for them to up their game and make customers feel their custom is valued. People at the top of the company might be happy to close down the retail side of the business and drive customers online. But if you were a shop floor worker, you would think it is in your interest to provide a good customer service. Not leaving the standing around for 20 mins. | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down. That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn.
While you are right about understanding things can go wrong and we should be understanding about them.
But in these tough competitive times for all retail businesses. It is important for them to up their game and make customers feel their custom is valued. People at the top of the company might be happy to close down the retail side of the business and drive customers online. But if you were a shop floor worker, you would think it is in your interest to provide a good customer service. Not leaving the standing around for 20 mins."I'm a champion for great customer service and I do believe that it can become a bedrock of knowledge which will improve peoples prospects on minimum wage jobs in retail, especially when studying or starting out on careers. What I do not like is the type of people who believe that people working in retail, waiters / bar staff etc are simply there to pander and suck up to the people who are paying their wage. A little respect goes a long way down a 2 way street, but you wont get far if it is only one way. | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down. That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn.
While you are right about understanding things can go wrong and we should be understanding about them.
But in these tough competitive times for all retail businesses. It is important for them to up their game and make customers feel their custom is valued. People at the top of the company might be happy to close down the retail side of the business and drive customers online. But if you were a shop floor worker, you would think it is in your interest to provide a good customer service. Not leaving the standing around for 20 mins.
I'm a champion for great customer service and I do believe that it can become a bedrock of knowledge which will improve peoples prospects on minimum wage jobs in retail, especially when studying or starting out on careers.
What I do not like is the type of people who believe that people working in retail, waiters / bar staff etc are simply there to pander and suck up to the people who are paying their wage. A little respect goes a long way down a 2 way street, but you wont get far if it is only one way."As someone myself who has worked in bars/restaurants and retail, you won't get any argument about entitled customers. I just don't think it is good customer service in the case being discussed. | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down. That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn.
While you are right about understanding things can go wrong and we should be understanding about them.
But in these tough competitive times for all retail businesses. It is important for them to up their game and make customers feel their custom is valued. People at the top of the company might be happy to close down the retail side of the business and drive customers online. But if you were a shop floor worker, you would think it is in your interest to provide a good customer service. Not leaving the standing around for 20 mins.
I'm a champion for great customer service and I do believe that it can become a bedrock of knowledge which will improve peoples prospects on minimum wage jobs in retail, especially when studying or starting out on careers.
What I do not like is the type of people who believe that people working in retail, waiters / bar staff etc are simply there to pander and suck up to the people who are paying their wage. A little respect goes a long way down a 2 way street, but you wont get far if it is only one way.
As someone myself who has worked in bars/restaurants and retail, you won't get any argument about entitled customers.
I just don't think it is good customer service in the case being discussed. "stood still without following up for 20 minutes? When something isn't working as it should, do you sit on it knowing it has broken, or mention you have a problem? Entitlement and I will teach you a lesson.... | |||
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"I won’t buy anything from Curry’s. Last time we went in, quite a while ago, we wanted to buy an Apple Watch and a Garmin watch. Someone said they will be with us, waited 20mins, ended up buying what we wanted on Amazon cheaper and delivered the next day. We walked out and haven’t been back since. It would be great to see them shut down. That's the spirit! This is the way we should all be, no appreciation for things going wrong and self entitlement all the way. It is frankly the only way these places will ever learn.
While you are right about understanding things can go wrong and we should be understanding about them.
But in these tough competitive times for all retail businesses. It is important for them to up their game and make customers feel their custom is valued. People at the top of the company might be happy to close down the retail side of the business and drive customers online. But if you were a shop floor worker, you would think it is in your interest to provide a good customer service. Not leaving the standing around for 20 mins.
I'm a champion for great customer service and I do believe that it can become a bedrock of knowledge which will improve peoples prospects on minimum wage jobs in retail, especially when studying or starting out on careers.
What I do not like is the type of people who believe that people working in retail, waiters / bar staff etc are simply there to pander and suck up to the people who are paying their wage. A little respect goes a long way down a 2 way street, but you wont get far if it is only one way.
As someone myself who has worked in bars/restaurants and retail, you won't get any argument about entitled customers.
I just don't think it is good customer service in the case being discussed.
stood still without following up for 20 minutes?
When something isn't working as it should, do you sit on it knowing it has broken, or mention you have a problem?
Entitlement and I will teach you a lesson.... "Still poor customer service, it does exist. Its not always the entitled customers fault. | |||
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