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"Why do I have to put in a pin code as well as my log in details, seriously not amused as flipping time consuming!! Wouldnt accept my profile name either, had to input my email address in instead! Not happy at all "It would have done exactly the same if you'd logged onto the main site, it asks this if there have been more than a certain amount of failed logins. We appreciate it is an inconvenience but it helps keep accounts safe from anyone running brute force attacks against them. Admin x | |||
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"Why do I have to put in a pin code as well as my log in details, seriously not amused as flipping time consuming!! Wouldnt accept my profile name either, had to input my email address in instead! Not happy at all
It would have done exactly the same if you'd logged onto the main site, it asks this if there have been more than a certain amount of failed logins. We appreciate it is an inconvenience but it helps keep accounts safe from anyone running brute force attacks against them.
Admin x"Understandable but I only clicked once and it came up automatically for two days. Not happened today so maybe a glitch somewhere? | |||
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" Understandable but I only clicked once and it came up automatically for two days. Not happened today so maybe a glitch somewhere?" or someone was trying to hack your account?? | |||
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" Understandable but I only clicked once and it came up automatically for two days. Not happened today so maybe a glitch somewhere? or someone was trying to hack your account??" A possibility as it happened again yesterday, am going to change my email address as it has been hacked into even though telewest/virgin told me it doesn't happen  | |||
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" Understandable but I only clicked once and it came up automatically for two days. Not happened today so maybe a glitch somewhere? or someone was trying to hack your account??" It's more likely to be that the OP is on a shared IP (lots of people are) and that IP has had sufficient failed logins to trigger the extra security. Admin x | |||
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