Uploading videos

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By *r and Mrs 757 OP Couple
over a year ago

New Forest

Been trying to upload a couple of videos but its not working, the circle thing is just going round forever. Is there an issue with the site at the moment?

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By (user no longer on site)
over a year ago

Well there's new videos uploaded in the last 15 mins so I think the site is fine, is your video maybe too big? Maybe try a different browser

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By *r and Mrs 757 OP Couple
over a year ago

New Forest

Ok thanks

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By *r and Mrs 757 OP Couple
over a year ago

New Forest

Is there a maximum size or particular file type as it wont work with chrome or Firefox on my phone. Its less than a minute long

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By (user no longer on site)
over a year ago

Try downsizing quality.we upload alot of vids and sometimes we have to reduce quality.also make sure u have a good conection as if ur moving about it can take ages

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By *ranfrascoMan
over a year ago

Dublin

"Is there a maximum size or particular file type as it wont work with chrome or Firefox on my phone. Its less than a minute long"

Use chrome and a Laptop,

Yes, there are guidelines for the videos. Its only 1 minute lenght. So shrink the video as much as you can. You only have a minute!!

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By *r and Mrs 757 OP Couple
over a year ago

New Forest

Thanks all got it sorted now. I knew about the minute max time but it also needs to be under 100mb, ours were over 300. Turns out there's an editor on the phone gallery that changes the size so you can squash it down small enough

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