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BlackBerry users - update

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By *j_mark OP   Couple
Forum Mod
over a year ago

Totteridge/Whetstone

We've updated the code so it should now work on most blackberry phones. Perhaps a blackberry user who has previously been unable to get this to work, could give it a try now?

To check it's getting your location on blackberry, goto the "who's near on" page where you toggle on/off and scroll to the bottom. It should say "We got your location OK"

Admin x

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By *uckscouple2007Couple
over a year ago

Bucks

seeing that same message on both BB Curve and Samsung - together with one's Lat / Long position

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By *uckscouple2007Couple
over a year ago

Bucks

should add that whilst the message appears & Lat / Long position appears straight away on the Samsung...

it takes a good few seconds before the same appears on the BB

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By *j_mark OP   Couple
Forum Mod
over a year ago

Totteridge/Whetstone


"should add that whilst the message appears & Lat / Long position appears straight away on the Samsung...

it takes a good few seconds before the same appears on the BB"

Cool, sounds like it's working, thanks

Admin x

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By *ipes82Man
over a year ago

Treforest, Pontypridd

Still saying it carnt find my location ?

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By *j_mark OP   Couple
Forum Mod
over a year ago

Totteridge/Whetstone


"Still saying it carnt find my location ?"

What phone + model

Does it say "we got your location ok" at the bottom of the screen on the mobile site where you turn it on/off

Admin x

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By (user no longer on site)
over a year ago


"Still saying it carnt find my location ?

What phone + model

Does it say "we got your location ok" at the bottom of the screen on the mobile site where you turn it on/off

Admin x"

It still can't find my location

I've got a Blackberry Bold 9780

There's no message at all at the bottom but states in red in middle of page that it can't find location, check my settings etc but all settings are ok

To be honest it's not the end of the world, the Blackberry Bold is an older model and I'm due an upgrade in a few months.

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By (user no longer on site)
over a year ago


"Still saying it carnt find my location ?

What phone + model

Does it say "we got your location ok" at the bottom of the screen on the mobile site where you turn it on/off

On that screen it says it is turned on and that my location is found.

Yet when I try to look for users it says my location cannot be found.

I have a blackberry curve.

Any ideas?

Admin x"

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By (user no longer on site)
over a year ago

Blackberry not giving out location...even tho I switch from the website....hey ho..good idea tho )

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By (user no longer on site)
over a year ago

My BB must be faulty as its working fine lol

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By (user no longer on site)
over a year ago


"My BB must be faulty as its working fine lol"
Thinking we need to swap...Blackberys that is

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By *tallionman1978Man
over a year ago

Croydon

I've got a blackberry curve 8520 + can't it detect my location, can't connect to it at all.

Funny thing is it did work on Friday, just didn't show anyone even remotely close to where I live though but did work at least, any suggestions anyone?

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By (user no longer on site)
over a year ago


"I've got a blackberry curve 8520 + can't it detect my location, can't connect to it at all.

Funny thing is it did work on Friday, just didn't show anyone even remotely close to where I live though but did work at least, any suggestions anyone?"

Same as still says can't find my location and did work on friday but people were miles away...lol

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By (user no longer on site)
over a year ago

Wondering if the BB issue is not the site but the phones themselves, especially in big conurbations as we'd popped to London for the Regent St festival and thought try out near me but whilst it worked ok at first it then then seemed to lose location and I saw the infamous red text..

So then logged out and went to the map function on the phone and it took forever and an age to find our location - but did eventually do so and since then the Near Me has been ok..

So guessing BB users need not only patience but also check yr phone's map function can find your location before trying this site's Near Me feature

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By (user no longer on site)
over a year ago


"I've got a blackberry curve 8520 + can't it detect my location, can't connect to it at all.

Funny thing is it did work on Friday, just didn't show anyone even remotely close to where I live though but did work at least, any suggestions anyone?"

Snap! On all counts.

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By (user no longer on site)
over a year ago


"Wondering if the BB issue is not the site but the phones themselves, especially in big conurbations as we'd popped to London for the Regent St festival and thought try out near me but whilst it worked ok at first it then then seemed to lose location and I saw the infamous red text..

So then logged out and went to the map function on the phone and it took forever and an age to find our location - but did eventually do so and since then the Near Me has been ok..

So guessing BB users need not only patience but also check yr phone's map function can find your location before trying this site's Near Me feature "

I have the google maps app on my bb curve and that can pinpoint my location no problem though, to about 400m away at least so it doesn't seem that's the problem...

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By *randmrssmithMan
over a year ago

london

Bb working here fine......

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By (user no longer on site)
over a year ago


"Bb working here fine......"

Back home, turned it on worked straight off .. Odd how it had problems acquiring location when in london earlier

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By (user no longer on site)
over a year ago

Mines keeps saying can't find location,if I'm doing something wrong can anyone gimme any ideas?

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By (user no longer on site)
over a year ago

Mines working fine

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By (user no longer on site)
over a year ago


"I've got a blackberry curve 8520 + can't it detect my location, can't connect to it at all.

Funny thing is it did work on Friday, just didn't show anyone even remotely close to where I live though but did work at least, any suggestions anyone?"
...mine still does the same as yours exactly as you say....still guess it will be sorted one day

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By *uckscouple2007Couple
over a year ago

Bucks


"I've got a blackberry curve 8520 + can't it detect my location, can't connect to it at all.

Funny thing is it did work on Friday, just didn't show anyone even remotely close to where I live though but did work at least, any suggestions anyone?...mine still does the same as yours exactly as you say....still guess it will be sorted one day "

with so many BB users having no problems dont think it is a fab problem.. Best check Maps working on your phomes, then check your permissions settings.

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By *r and mrs sanddancerCouple
over a year ago

BOLDON COLLIERY

i too have a curve and checked every ting maps work ok but fab still cant find my location grrrrrr

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By *j_mark OP   Couple
Forum Mod
over a year ago

Totteridge/Whetstone

Thanks to all the BB users for their feedback. We're looking into what we can do to improve how this works on BB devices!

Admin x

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By (user no longer on site)
over a year ago


"Thanks to all the BB users for their feedback. We're looking into what we can do to improve how this works on BB devices!

Admin x"
Positive move...checked map etc all ok...phone settings ok...does seem on just the site..but full credit for trying to sort....thank you

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By *tallionman1978Man
over a year ago

Croydon


"i too have a curve and checked every ting maps work ok but fab still cant find my location grrrrrr "

Ditto, checked my map settings + all that malarky, just have to wait for a fix.

Thanks for your suggestions evryone

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By *r and mrs sanddancerCouple
over a year ago

BOLDON COLLIERY

just checked my phone (bb curv 8520)

and it does not have gps to switch on hence fab wont work

hope this helps other bb users

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By (user no longer on site)
over a year ago

If you can't get it to work go onto blackberry app world and download GPS tool.. BB's are famous for dropping their GPS loacations and when u open this programme it restarts the GPS and refreshes your location and then the who's nearby function will work normally..

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By (user no longer on site)
over a year ago

Tried it… removed it… it kept freezing on me! BB torch 9800 x

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By *immoMan
over a year ago

Kilwinning

Tried all that. Still can't detect my location. What am I doing wrong? I too use a Blackberry. Jim

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By (user no longer on site)
over a year ago


"Tried it… removed it… it kept freezing on me! BB torch 9800 x "

It doesn't work either. Blackberry and google maps can still find my location. Just fab that can't

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By *onestbabeWoman
over a year ago

canvey

It can't find mine either

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By (user no longer on site)
over a year ago

Working fine on our BB C 9320, these are the key settings as they show on our BB…

1. Home page

2. Options icon

3. Device

4. Location settings

5. “GPS Data Source”

5.1 Does the box below state “Device GPS” ?

6. “Location Services”

6.1 Is “Location On” ?

Once above checked then…

1. Home Page

2. Open any web page in Browser

3. Select options via the BB button

4. Scroll down to Privacy & Security

5. Is “Enable Geolocation” ticked?

5.1 If not then tick it so active

6. When ticked then click the “Geolocation Permissions” box below it

7. Does that have the Fab mobile URL listed and stated as ALLOW?

7.1 If not then add the Fab mobile URL

Hope the above helps

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By *ugby157Man
over a year ago

Salisbury

Tried all, on BB Bold 9780, getting a message saying "coming soon" without an option to search.

Patience is a virtue, I'm sure you'll get there.

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By (user no longer on site)
over a year ago

BB Curve 9300 - Mine worked fine on saturday at work, but when I got home it wouldn't refresh the location, its still giving me who's near to where I was - 30 miles away lol

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By *harpDressed ManMan
over a year ago

Here occasionally, but mostly somewhere else

Just for more feedback, just tried a Blackberry Playbook, which, having asked for permission to access GPS, then tells me "your phone couldn't tell us your current location" in red.

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By (user no longer on site)
over a year ago

Mine says it cannot detect the gps??no red writing or anything

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By (user no longer on site)
over a year ago

Cannoy detect the current location? And I have just downloaded the gps tool??

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By *ugby157Man
over a year ago

Salisbury

Following the steps suggested below (thanks for the excellent help!) It works on BB Curve 9780; but only on the BB browser, not on Opera mini which I also have installed as it's generally a bit faster, but clearly not as good.


"Working fine on our BB C 9320, these are the key settings as they show on our BB…

1. Home page

2. Options icon

3. Device

4. Location settings

5. “GPS Data Source”

5.1 Does the box below state “Device GPS” ?

6. “Location Services”

6.1 Is “Location On” ?

Once above checked then…

1. Home Page

2. Open any web page in Browser

3. Select options via the BB button

4. Scroll down to Privacy & Security

5. Is “Enable Geolocation” ticked?

5.1 If not then tick it so active

6. When ticked then click the “Geolocation Permissions” box below it

7. Does that have the Fab mobile URL listed and stated as ALLOW?

7.1 If not then add the Fab mobile URL

Hope the above helps"

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By *uckscouple2007Couple
over a year ago

Bucks


"Following the steps suggested below (thanks for the excellent help!)

"

glad it helped.. Was starting to think our BB was wrong as it works fine yet so many others having issues

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By (user no longer on site)
over a year ago

Doesn't work on my bb curve 8520. Any advice greatly received

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By (user no longer on site)
over a year ago


"Doesn't work on my bb curve 8520. Any advice greatly received "

apparently it doesnt have GPS - so wont work with the feature

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By (user no longer on site)
over a year ago

Then how come both blackberry and google maps can find my location?

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By *uckscouple2007Couple
over a year ago

Bucks


"Then how come both blackberry and google maps can find my location?

"

phone mast triangulation? ,, have you checked if GPS settings exist on yr phone (scroll up the thread for details)

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By *onestbabeWoman
over a year ago

canvey

Mine aint working at all said can't find location I get nothing I have a blackberry

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By (user no longer on site)
over a year ago

Blackberry Bold 9700. All GPS settings correct and able to use Google Maps. But unable to find location on Fabs

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By *uckscouple2007Couple
over a year ago

Bucks


"Blackberry Bold 9700. All GPS settings correct and able to use Google Maps. But unable to find location on Fabs"

browser settings allow geolocation?

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By (user no longer on site)
over a year ago

Maps and everything working fine but still getting people in england any advice why this would be

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By *uckscouple2007Couple
over a year ago

Bucks


"Maps and everything working fine but still getting people in england any advice why this would be "

have you checked that browser settings allow geolocation?

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By (user no longer on site)
over a year ago


"Mine aint working at all said can't find location I get nothing I have a blackberry"

Think that's just you.

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By (user no longer on site)
over a year ago


"Then how come both blackberry and google maps can find my location?

phone mast triangulation? ,, have you checked if GPS settings exist on yr phone (scroll up the thread for details)"

Tried it. Part one no problem. Part two is fine till I get to the 'privacy and security' option as my phone has no such option at all...

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By *uckscouple2007Couple
over a year ago

Bucks

Which browser.. BB default or one.youve dowmloaded e.g. Opera?

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By (user no longer on site)
over a year ago

The default browser, though I do have options for firefox?

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By (user no longer on site)
over a year ago

i use Blackberry Torch and i can anytime online,,, but do ppl give out their BBM

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By *uckscouple2007Couple
over a year ago

Bucks


"The default browser, though I do have options for firefox?"

only have default browser and geolocation is in the options.. Have you tried searching geolocation in the support section of the BB website for your phone?

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By (user no longer on site)
over a year ago


"Blackberry Bold 9700. All GPS settings correct and able to use Google Maps. But unable to find location on Fabs

browser settings allow geolocation?"

My browser doesn't have a geolocation option in the settings?

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By *uckscouple2007Couple
over a year ago

Bucks


"Blackberry Bold 9700. All GPS settings correct and able to use Google Maps. But unable to find location on Fabs

browser settings allow geolocation?

My browser doesn't have a geolocation option in the settings?"

that suggests your phone wont pass your location data to fab.. So fab wont be able to recognise where you are

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