FabSwingers.com mobile

Join us FREE, we're FREE to use

Web's largest swingers site since 2006.

Already registered?
Login here

Back to forum list
Back to The Lounge

A Friday Moan

Jump to newest
 

By (user no longer on site) OP   
over a year ago

So on 24th March I had my eyes tested and ordered some new glasses.

As is the norm, it was payment upfront so £500 went on the plastic.

1 pair of ordinary ones & 1 pair of sunglasses.

I was told they would be ready to collect on the 3rd April.

On 2nd April I receive a call to say that at least 1 pair have been 'rejected' so not to collect until the 9th.

On the 9th, (having received no further phone calls), I battled thru Bank Holiday traffic and presented myself as suggested in the earlier phonecall.

1 pair of glasses there, sunglasses not !

Having taken 1h20mins to get there and get parked (usually 20/25 mins), I was not best pleased.

Looked on the system and advised me that the sunglasses aren't due in until the 13th !

So learning from my earlier mistake, today I rang before setting off.

Initially I was told they weren't there but they were expecting a delivery so ring after 2pm.

I rang after 2pm and was told that they, again, hadn't arrived.

On enquiring why ? and when would they be in ? I was told I'd get a call back.

15 minutes later I receive a call saying they are not now expected until the 21st 'at the earliest' as they have been 'rejected' (same excuse as last time).

So that will be 1 month from date of order, numerous phone calls and at least 1 unnecassary trip.

All time their bank account is £500 better off and I'm paying interest on it (or will be very shortly)

All in all, I am not a happy Bussy !

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

[Removed by poster at 13/04/12 16:39:56]

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

I ordered new specs after an eye test in October and still don't have a pair I can actually see through. I've had a 50% refund but will probably ask for the other 50% if they're not right the next time.

C

Reply privatelyReply in forumReply +quote
 

By *iamondsmiles.Woman
over a year ago

little house on the praire

cancel it all and go somewhere else.

I used to spend a bloody fortune on my glasses, refused to go to specsavers then i gave in and went to them and ive never had such good service from an optition than them at 1/4 of the price

Reply privatelyReply in forumReply +quote
 

By (user no longer on site) OP   
over a year ago


"I ordered new specs after an eye test in October and still don't have a pair I can actually see through. I've had a 50% refund but will probably ask for the other 50% if they're not right the next time.

C"

i shall cease moaning now !

Reply privatelyReply in forumReply +quote
 

By *ucsparkMan
over a year ago

dudley


"So on 24th March I had my eyes tested and ordered some new glasses.

As is the norm, it was payment upfront so £500 went on the plastic.

1 pair of ordinary ones & 1 pair of sunglasses.

I was told they would be ready to collect on the 3rd April.

On 2nd April I receive a call to say that at least 1 pair have been 'rejected' so not to collect until the 9th.

On the 9th, (having received no further phone calls), I battled thru Bank Holiday traffic and presented myself as suggested in the earlier phonecall.

1 pair of glasses there, sunglasses not !

Having taken 1h20mins to get there and get parked (usually 20/25 mins), I was not best pleased.

Looked on the system and advised me that the sunglasses aren't due in until the 13th !

So learning from my earlier mistake, today I rang before setting off.

Initially I was told they weren't there but they were expecting a delivery so ring after 2pm.

I rang after 2pm and was told that they, again, hadn't arrived.

On enquiring why ? and when would they be in ? I was told I'd get a call back.

15 minutes later I receive a call saying they are not now expected until the 21st 'at the earliest' as they have been 'rejected' (same excuse as last time).

So that will be 1 month from date of order, numerous phone calls and at least 1 unnecassary trip.

All time their bank account is £500 better off and I'm paying interest on it (or will be very shortly)

All in all, I am not a happy Bussy !"

Complain complain complain you be surprised what you get sorted

Reply privatelyReply in forumReply +quote
 

By *empting Devil.Woman
over a year ago

Sheffield

Try asda. I've been wearing a high prescription since I was small and I've never had such cheap and good quality specs - I even used to buy them direct from a lens lab!

As the prescription goes up they automatically make the specs with thinner lenses, both pairs! Two pairs, thinner than specsavers do even if you pay extra.for under £100.

Reply privatelyReply in forumReply +quote
 

By (user no longer on site) OP   
over a year ago


"cancel it all and go somewhere else.

I used to spend a bloody fortune on my glasses, refused to go to specsavers then i gave in and went to them and ive never had such good service from an optition than them at 1/4 of the price"

this is boots

if i do get any refund what's the betting with my luck it'll be £20 off No7 lipsticks ?

Reply privatelyReply in forumReply +quote
 

By *iamondsmiles.Woman
over a year ago

little house on the praire


"cancel it all and go somewhere else.

I used to spend a bloody fortune on my glasses, refused to go to specsavers then i gave in and went to them and ive never had such good service from an optition than them at 1/4 of the price

this is boots

if i do get any refund what's the betting with my luck it'll be £20 off No7 lipsticks ? "

But think how it will enhance you getting meets offering the women £20 lipstick vouchers lmao

Reply privatelyReply in forumReply +quote
 

By *empting Devil.Woman
over a year ago

Sheffield

Kick off calmly but firmly and every time.you get stonewalled ask for that persons manager. The higher you go the more they can authorize. Also they get fewer complaints to deal with and are less jaded and resistant and are more likely to see that you have a reasonable complaint.

Don't get angry,.keep smiling, keep your tone calm but don't budge till you get an offer you think is acceptable.

Reply privatelyReply in forumReply +quote
 

By (user no longer on site) OP   
over a year ago


"Kick off calmly but firmly and every time.you get stonewalled ask for that persons manager. The higher you go the more they can authorize. Also they get fewer complaints to deal with and are less jaded and resistant and are more likely to see that you have a reasonable complaint.

Don't get angry,.keep smiling, keep your tone calm but don't budge till you get an offer you think is acceptable."

you've done this before haven't ya ?

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

Go to asda, I had issues with my last lot but it was sorted inside 2 weeks even though they had to go away. Cheap and easy

Also the standard of care is second to none and I been in googles for years

Reply privatelyReply in forumReply +quote
 

By (user no longer on site) OP   
over a year ago


"cancel it all and go somewhere else.

I used to spend a bloody fortune on my glasses, refused to go to specsavers then i gave in and went to them and ive never had such good service from an optition than them at 1/4 of the price

this is boots

if i do get any refund what's the betting with my luck it'll be £20 off No7 lipsticks ?

But think how it will enhance you getting meets offering the women £20 lipstick vouchers lmao"

oi ya cheeky swine !

u trying to say i need to offer sweeteners to find meself some company ?

how very dare you !

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

If you put it on the. Resit card inform the card company. They will return your cash. You can pay them again when the sunglasses turn up.

Reply privatelyReply in forumReply +quote
 

By *empting Devil.Woman
over a year ago

Sheffield


"Kick off calmly but firmly and every time.you get stonewalled ask for that persons manager. The higher you go the more they can authorize. Also they get fewer complaints to deal with and are less jaded and resistant and are more likely to see that you have a reasonable complaint.

Don't get angry,.keep smiling, keep your tone calm but don't budge till you get an offer you think is acceptable.

you've done this before haven't ya ? "

i teach customer service techniques as part of my job. i am a nightmare customer if i ever have to complain, i don't know why cos i'm very pleasant and smiley and friendly the whole time... unless they've really pissed me off, then i get very cold and cross but they can't get rid of me cos i never cross the line...

Reply privatelyReply in forumReply +quote
 

By *emima_puddlefuckCouple
over a year ago

hexham

Get your eye test done, get the prescription then order online, i use glasses direct.

The optician may be annoyed at giving you the prescription but they cannot refuse.

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago


"

if i do get any refund what's the betting with my luck it'll be £20 off No7 lipsticks ? "

You can offer the lippy vouchers on your profile to anyone who meets you subject to T&Cs (namely, a BJ gets one voucher, a shag gets two)

Reply privatelyReply in forumReply +quote
 

By *empting Devil.Woman
over a year ago

Sheffield


"Get your eye test done, get the prescription then order online, i use glasses direct.

The optician may be annoyed at giving you the prescription but they cannot refuse."

Asda are actually cheaper!

Reply privatelyReply in forumReply +quote
 

By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Mr Ruggers always used a local optician and paid out a fortune, he went to Asda this time and got two pairs of glasses with different prescriptions within 10 days for a third of the price of one pair at his normal opticians.

As to the service they have not provided, I would complain and ask for a refund, as they havn't honoured the contract in time.

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

I used Tesco last twice I have needed glasses , 2 pairs £89 and got them in 7 days

Reply privatelyReply in forumReply +quote
 

By (user no longer on site) OP   
over a year ago

and so it goes on .....

had a call today to say that after a month, the lab have rang and said they can't make the glasses i ordered in my prescription

i have been invited back in store to choose a new pair

i will be going back in store, but choosing a new pair i will not be !

Reply privatelyReply in forumReply +quote
 

By *oantrimcpl2010Couple
over a year ago

Lisburn

Under the sales agreement act(cant rem year) you are entitled to a full refund as they have broken the contract. You have gave them numerous opertunities to put it right and they havn't. Any charges you have endured due to their neglegance should also be refunded. xx

Reply privatelyReply in forumReply +quote
 

By (user no longer on site)
over a year ago

Choose a pair that's twice as much as the pair you had ordered and refuse point blank to pay the difference as it no mistake of yours. You'll get them. I would consider looking for a cheaper alternative to your optician. Lets face it £250 glasses bend just as easily as £150 when you fall too sleep with them on

Reply privatelyReply in forumReply +quote
 
 

By *emima_puddlefuckCouple
over a year ago

hexham


"Get your eye test done, get the prescription then order online, i use glasses direct.

The optician may be annoyed at giving you the prescription but they cannot refuse.

Asda are actually cheaper!"

We dont have an asda closer than 20 miles away

Reply privatelyReply in forumReply +quote
Post new Message to Thread
back to top