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Laptop / notebook

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By *ustyLeRoux OP   Woman
over a year ago

Brecon

Hello any one able to help me

My key pad / mouse isnt working. Have reset and updated it but still no joy.

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By (user no longer on site)
over a year ago

Have a look at your F keys at the top of your keyboard. sometimes there is one to lock it.

Press 'fn' and what ever F key it is and it should work

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By (user no longer on site)
over a year ago

Also, try this link

I'm not sure what the exact rule is about posting links, but I'm sure no one will mind if its for technical help

https://www.pcworld.com/article/241048/how-to-disable-your-laptop-touchpad.html

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By *ustyLeRoux OP   Woman
over a year ago

Brecon

Basically neither button is now working. Seems to be fine whenever I force shut it down but it wont drag and drop.

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By *ig1gaz1Man
over a year ago

bradford

what operating system are you running ?

windows 10 is renowned for updates killing certain things on there pcs

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By *ustyLeRoux OP   Woman
over a year ago

Brecon

I think its windows 10.

Did a new update yesterday. In short the mouse keys arent selecting anything. The mouse arrow moves around

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By (user no longer on site)
over a year ago

Do a system restore to before the problem started.

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By *rwhowhatwherewhyMan
over a year ago

Aylesbury

Have you tried switching it off and on again

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By *hunky GentMan
over a year ago

Maldon and Peterborough

Check for upto date drivers. It may have deleted the mouse pad one on the update.

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By *ustyLeRoux OP   Woman
over a year ago

Brecon


"Do a system restore to before the problem started. "

Hi done this and still have issues gah!

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By *G CoupleCouple
over a year ago

kent

Could just get a proper mouse to run untill windows sorts the issue out. It's often driver issues following an update

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By *mokes n MirrorsCouple
over a year ago

Plymouth and Newcastle (sometimes)

If you need a new mouse, Golden Wonder has a few she needs to get rid of

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By *ig1gaz1Man
over a year ago

bradford

a quick scan quotes that you could have a corrupted explorer page on windows

a possible fix is to replace this file

your mouse is working because you can move your arrow

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