FabSwingers.com forum: Has anyone sent a meal back at a restaurant ?

By (user no longer on site) OP
over a year ago

Why would you do that ?

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By (user no longer on site)
over a year ago

"Why would you do that ?"

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

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By *edangel_2013Woman
over a year ago

southend

I asked for a rare steak, it was well done. If I don't get what I ordered, I'll send it back. But I am polite about it, not an arse.

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By (user no longer on site)
over a year ago

Much to my kids embarrassment I’ve done this a lot!

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By (user no longer on site) OP
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

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By (user no longer on site)
over a year ago

I do it a lot too.

If I'm asked how I would like my steak cooked, I want it cooked to my specification, not what the chef thinks I want.

If I say "Go with whatever the chef suggests for that cut of meat" then he can do what he wants.

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By (user no longer on site)
over a year ago

I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

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By (user no longer on site)
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?"

Aye? I dont understand

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By (user no longer on site) OP
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!"

Scathing reviews online ?!

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By (user no longer on site)
over a year ago

Loads of times. If it’s not right it goes back.

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By (user no longer on site) OP
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Aye? I dont understand"

Don’t like food to go to waste, especially in this current climate.

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By (user no longer on site)
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?"

Huh?

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By (user no longer on site) OP
over a year ago

"Loads of times. If it’s not right it goes back.

But what happens to the meal then, probably goes in the bin, just seems a waste.

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By (user no longer on site)
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!"

They get that as well, but I'm paying for a certain standard of food, if it doesn't meet that expectation, it's going back.

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By (user no longer on site) OP
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Huh?"

Food wastage, keep up.

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By (user no longer on site)
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Aye? I dont understand

Don’t like food to go to waste, especially in this current climate."

Why would you eat it if it’s not right? If I’m paying for something I want it exactly as it should be.

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By (user no longer on site)
over a year ago

Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

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By (user no longer on site) OP
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!

They get that as well, but I'm paying for a certain standard of food, if it doesn't meet that expectation, it's going back. "

I just think we should be grateful to have a meal on our plates

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By (user no longer on site)
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Huh?

Food wastage, keep up."

So you’d eat a meal you paid for and are not happy with because of food wastage?

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By (user no longer on site)
over a year ago

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Aye? I dont understand

Don’t like food to go to waste, especially in this current climate."

No one likes wasting food, but if youre paying £15.95 for a main course, you kind want what you ordered

Dont you?

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By *wist my nipplesCouple
over a year ago

North East Scotland, mostly

Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN

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By (user no longer on site)
over a year ago

We sent both our lasagne back once, as they were both frozen in the middle. Near Caernarvon castle. Profuse apologies and the lasagne came back...still frozen. Bless they gave us the choice of anything on the menu instead, free of charge

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By (user no longer on site) OP
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ?

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By (user no longer on site)
over a year ago

Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard

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By (user no longer on site)
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!"

Why eat a meal you aren't enjoying then pay for it?

If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".

I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?

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By *aughtyandhandsomeMan
over a year ago

button moon

Yeah. Especially with steak. When I ask for it medium and it comes cremated!!

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By (user no longer on site) OP
over a year ago

"Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN "

No, I’m just keeping it warm till the interesting people get here.

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By (user no longer on site) OP
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!

Why eat a meal you aren't enjoying then pay for it?

If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".

I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?"

Probably cause of food wastage.

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By (user no longer on site) OP
over a year ago

"Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard "

Cause it’s only fuel for the body.

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By (user no longer on site)
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ? "

I was charged $76 for a steak in New York. It was the best I'd ever tasted though.

Fries cost extra...

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By *wist my nipplesCouple
over a year ago

North East Scotland, mostly

"Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN

No, I’m just keeping it warm till the interesting people get here."

Ah. Carry on warming away.

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By (user no longer on site) OP
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ?

I was charged $76 for a steak in New York. It was the best I'd ever tasted though.

Fries cost extra..."

The joys of capitalism

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By *ittlewinkerMan
over a year ago

Llandudno

never send your food back that's the golden rule. if anyone know about the catering industry will tell you not to as the 9 out of 10 chefs do things to it I won't mention

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By (user no longer on site) OP
over a year ago

"Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN

No, I’m just keeping it warm till the interesting people get here.

Ah. Carry on warming away. "

Is that the one where Barbara Windsor’s bra flies off ?!

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By (user no longer on site)
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ?

I was charged $76 for a steak in New York. It was the best I'd ever tasted though.

Fries cost extra...

The joys of capitalism "

That’s just NYC - lunches cost $200 for 2.

Price dictated by overheads

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By (user no longer on site)
over a year ago

"Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard

Cause it’s only fuel for the body."

So you'd eat, cold/undercooked food that could potentially harm you health?

Are you for real?

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By *icecouple561Couple
Forum Mod
over a year ago

East Sussex

we try and mention it afterwards. A good restaurant or hotel will notice if plates go back to the kitchen with a lot of uneaten food on them. We've had money unexpectedly refunded several times because we haven't eaten the food.

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By (user no longer on site)
over a year ago

I smell a wind up here.

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By (user no longer on site) OP
over a year ago

"Yes I have resently. The food came out and was cold. Why should we pay for food that simply is too to standard

Cause it’s only fuel for the body.

So you'd eat, cold/undercooked food that could potentially harm you health?

Are you for real?"

Are you saying chefs don’t know how to cook food properly, surely that’s day one of training at chef college ?!

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By *wisted999Man
over a year ago

North Bucks

Yeah a few times but always very politely. Never upset the chef I’ve seen that film.

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By (user no longer on site) OP
over a year ago

"I smell a wind up here. "

That’s probably the undercooked steak.

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By (user no longer on site)
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!

Why eat a meal you aren't enjoying then pay for it?

If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".

I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?

Probably cause of food wastage."

If I decide to spend my hard earned cash in a restaurant, I am paying not only for the food itself but covering the wages of everyone else involved in the process. I'm choosing to eat in a particular restaurant by choice and expect (not unreasonably) to get what I ask for if it is on the menu.

I'm paying for the whole experience, not just for the "body fuel"

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By *eliWoman
over a year ago

"I smell a wind up here. "

Never. All the threads and posters are to be taken completely seriously, all the time.

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By (user no longer on site)
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ? "

Arlo’s Or goodmans in LDN. Excellent steaks.

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By (user no longer on site)
over a year ago

"I smell a wind up here.

Never. All the threads and posters are to be taken completely seriously, all the time."

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By (user no longer on site) OP
over a year ago

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!

Why eat a meal you aren't enjoying then pay for it?

If you write a shit review, they can respond with "If you had said at the time, we could have rectified it".

I have sent a steak back 3 times before for being overcooked and ended up telling them to forget it after the third attempt. I left hungry, but why should I put up and shut up?

Probably cause of food wastage.

I'm paying for the whole experience, not just for the "body fuel""

You mean the ambience ?

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By *uzzy NavelWoman
over a year ago

so near and yet so far....

Did anyone read the article of what a chef supposedly does to food when it’s been sent back? This chef apparently rubs his cock over the food... I’m assuming he’d do it when it was cold!!

Rub cock over, heat it up and send it back to an overjoyed customer!,

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By (user no longer on site) OP
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ?

Arlo’s Or goodmans in LDN. Excellent steaks.

3 quid in Aldi.

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By *wist my nipplesCouple
over a year ago

North East Scotland, mostly

"Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN

No, I’m just keeping it warm till the interesting people get here.

Ah. Carry on warming away.

Is that the one where Barbara Windsor’s bra flies off ?!"

I think it's the one where someone gets a big stick and stirs things up for their own entertainment?

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By *rwhowhatwherewhyMan
over a year ago

Aylesbury

I haven't but my girlfriend has. She was given two overcooked creme brulee's in quick succession so she sent them back

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By *thwalescplCouple
over a year ago

brecon

We both do it, Jayne never used to, would just accept it, but I will always challenge poor, bad or incorrect meals, service or billing.

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By (user no longer on site) OP
over a year ago

"Did anyone read the article of what a chef supposedly does to food when it’s been sent back? This chef apparently rubs his cock over the food... I’m assuming he’d do it when it was cold!!

Rub cock over, heat it up and send it back to an overjoyed customer!,

Another good reason to stay in.

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By (user no longer on site) OP
over a year ago

"Is this the forums getting interesting, OP?

(Just teasing!)

Mrs TMN

No, I’m just keeping it warm till the interesting people get here.

Ah. Carry on warming away.

Is that the one where Barbara Windsor’s bra flies off ?!

I think it's the one where someone gets a big stick and stirs things up for their own entertainment? "

Is that on Amazon prime ?

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By (user no longer on site) OP
over a year ago

"I haven't but my girlfriend has. She was given two overcooked creme brulee's in quick succession so she sent them back

Did she order an undercooked steak ?

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By *naswingdressWoman
over a year ago

Manchester (she/her)

Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.

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By (user no longer on site) OP
over a year ago

Not sure I can keep this up till the evening crew get here.

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By *rwhowhatwherewhyMan
over a year ago

Aylesbury

"I haven't but my girlfriend has. She was given two overcooked creme brulee's in quick succession so she sent them back

Did she order an undercooked steak ?"

Naturally, we both like our steak blue

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By (user no longer on site) OP
over a year ago

"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back. "

I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.

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By *evil_u_knowMan
over a year ago

city

I think its a bigger dick move to not give them a chance to rectify a problem, and then go off and bad mouth them, than to ask for it to be fixed.

Imagine busting your ass off in a kitchen all day long then going home and reading a review "Its a shithole of a place, they got the order wrong and I never gave them a chance to fix it"

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By *naswingdressWoman
over a year ago

Manchester (she/her)

"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.

I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all."

I recognise that, and I don't see how they're connected. Me eating a substandard meal or getting food poisoning isn't going to change the exploitation of poorer nations, war, drought, or foreign aid policy.

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By (user no longer on site) OP
over a year ago

"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.

I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.

I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow.

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By *naswingdressWoman
over a year ago

Manchester (she/her)

"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.

I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.

I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow."

No, it's not, but the issue is at a higher level than the individual. Me eating a substandard meal is just going to line the pockets of the owner of the restaurant.

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By *ilkenWoman
over a year ago

Manchester

I would have thought most adults will at times if its not up to the advertised standard on not cooked correctly.

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By (user no longer on site)
over a year ago

Yes, once because the chicken was actually raw,

Once because the fish was rotten

Multiple times because they ignored allergy information and death wasn’t on my agenda. - Mrs

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By (user no longer on site)
over a year ago

If you wanna wind folk up, might need a more controversial topic to stir up the pitchfork mob.

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By (user no longer on site)
over a year ago

I think it all depends on the quality of the restaurant. I've sent a steak back and was asked by the waiter if I wanted to go to the kitchen to speak with the chef. I did so, the chef was a lovely guy who apologised profusely and offered me the choice of steaks to re-cook whilst I watched. I left a very hefty tip for him and the kitchen staff as well as the waiting staff.

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By (user no longer on site) OP
over a year ago

"Why would I eat food at restaurant prices that is poorly cooked, or in some cases (uncooked meat) might make me ill? I'm not a jerk about it, but of course I send food back.

I think it’s important that we recognise some people in the world don’t always have a meal on their tables that’s all.

I just think of the food mountains and then people queuing for food banks, it doesn’t seem right somehow.

No, it's not, but the issue is at a higher level than the individual. Me eating a substandard meal is just going to line the pockets of the owner of the restaurant. "

I can see your point, but a lot of the waiting staff rely on tips.

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By *affron40Woman
over a year ago

manchester

Yes when it’s not been right.. it’s what you’re paying for! As a restaurant owner of 10 years id much rather know when something’s not as expected and have the opportunity to put it right.

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By (user no longer on site)
over a year ago

I wouldn’t I would just be happy enough and eat it not enough time in the world to complain

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By *emini ManMan
over a year ago

There and to the left a bit

You're obviously stirring for the sake of stirring OP but you're confusing two separate issues.

Food wastage/shortage and the need for food banks is of course a terrible thing - but it's got no connection to whether food should be sent back if it's below standard whatsoever.

You could argue that you shouldn't take an item of clothing that has a fault back to a shop because there are people on the streets that need clothes if you use your argument.

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By (user no longer on site)
over a year ago

3 in a row gave me frozen lamb cheeky cunts

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By *erriAnneTV/TS
over a year ago

The shire

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ? "

Any decent steak restaurant. I'm guessing you haven't eaten out for a little while then.

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By *wisted999Man
over a year ago

North Bucks

This is becoming too woke for me.

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By (user no longer on site)
over a year ago

"This is becoming too woke for me. "

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By (user no longer on site) OP
over a year ago

"Never used to - because I didn’t want to be the asshole..

But I’ve done it maybe a handful of times?!

ALWAYS WITH STEAK.

I’m not paying £45 for a steak for it to come out not how I asked. It’ll be going straight back to be re-done. Medium rare only

Who charges £45 for a steak ?

Any decent steak restaurant. I'm guessing you haven't eaten out for a little while then. "

Or maybe I live in part of the country that doesn’t charge £45 for a steak.

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By (user no longer on site) OP
over a year ago

"You're obviously stirring for the sake of stirring OP but you're confusing two separate issues.

Food wastage/shortage and the need for food banks is of course a terrible thing - but it's got no connection to whether food should be sent back if it's below standard whatsoever.

You could argue that you shouldn't take an item of clothing that has a fault back to a shop because there are people on the streets that need clothes if you use your argument."

But those clothes can go to charity shops, but food usually ends up in the bin.

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By (user no longer on site)
over a year ago

Yes and I don't care if it was wasting food, the person who cooked it wasted it, not us.

Best example was in a hotel in Dumfries away with work. There was a group of 6 or 7 of us, most ordered steak, the meals turned up seriously over cooked on a bed of mash and baked beans (wtf).

I looked around at everyone, after trying a mouthful just to make sure my eyes weren't lying to me, and asked if it was the worse food they'd ever had, I feel sorry for the one guy who didn't say yes

What was worse was the initial customer service, I called the waitress over to say we knew it wasn't her fault but the food was unacceptable. We saw her speak to the Maitre'D, quickly followed by him storming off and kicking the door into the kitchen (great customer impression on it's own). He shortly came out and said, in an aggressive tone, is there a problem? At that point I lost any respect or patience to deal with his attitude so calmly replied 'For starters I asked to speak to the organ grinder, not the monkey, so fuck off and get him.'.

The hotel manager came over a short while later and explained that the chef had gone home ill so they'd done their best to put something together by the available staff. Lesson is, just be honest and we'd have understood and accepted it and gone out somewhere instead of the farce that ensued.

So yes, it is definitely acceptable to send food back.

My breakfast tasted a bit weird the next morning too

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By *ryst In IsoldeWoman
over a year ago

your imagination

"Why would you do that ?"

Yes. Most recently on my birthday because my steak was stone cold. I then had to sit there hungrily while everyone else ate their meals.

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By (user no longer on site) OP
over a year ago

Why is always steaks that get sent back ?!

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By *wist my nipplesCouple
over a year ago

North East Scotland, mostly

"Why is always steaks that get sent back ?!

Because many places that do steaks, shouldn’t. Mr.

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By (user no longer on site)
over a year ago

I guess because people specifically ask for it to be cooked a certain way and if it doesn’t meet their standards they ask for it to be done again, each to their own. I’d just be happy going out to a restaurant lol

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By *ryst In IsoldeWoman
over a year ago

your imagination

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Huh?

Food wastage, keep up."

There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry.

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By (user no longer on site)
over a year ago

From my experience of both being a chef and a restaurant manager, the chefs and owners would rather be told there and then if there is a problem so that they could fix it to avoid bad reviews and a customer not returning.

If you are visiting a decent place where the chefs actually take pride in their food then they won't abuse the food before sending it out to you, if you are polite about it the chef will grumble a bit and just do the job that they paid to do.

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By *UGGYBEAR2015Man
over a year ago

BRIDPORT

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Huh?

Food wastage, keep up.

There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry. "

The feeding of cooked food waste to pigs is actually a criminal offence these days.

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By (user no longer on site)
over a year ago

Yes very often.

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By (user no longer on site)
over a year ago

Absolutely! Im paying for a meal, I expect it to be hot and what I ordered.

You'd return an item of clothing if you found a hole in it 2mins after buying it. No difference.

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By *acey_RedWoman
over a year ago

Liverpool

Not very often but I have done before when something is still cold or even frozen or when I've been given meat by mistake which I don't eat.

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By *abs..Woman
over a year ago

I haven’t sent food back unless it’s incorrect, I’m too worried about people spitting in my food!

On one occasion I said I would only pay for what I had actually eaten. The food was unsatisfactory and a member of staff didn’t come to ask if the meal was ok and I couldn’t get anyone’s attention until I was well into the meal.

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By *ryst In IsoldeWoman
over a year ago

your imagination

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

Couldn’t you tell them that after you’ve eaten the meal ?

Huh?

Food wastage, keep up.

There's little food wastage in catering. Leftovers and scraps are bought by farmers as feed for pigs and poultry.

The feeding of cooked food waste to pigs is actually a criminal offence these days. "

Apologies. Obviously different laws for different countries. It's still done here.

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By *uciyassMan
over a year ago

Leeds

I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher

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By *Man1263Man
over a year ago

Stockport

"We sent both our lasagne back once, as they were both frozen in the middle. Near Caernarvon castle. Profuse apologies and the lasagne came back...still frozen. Bless they gave us the choice of anything on the menu instead, free of charge

Whilst not sent back, free pizza!

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By (user no longer on site)
over a year ago

"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher "

I send them back more often than not. I won’t eat them cold or lukewarm

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By *aughtyandhandsomeMan
over a year ago

button moon

"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher

I send them back more often than not. I won’t eat them cold or lukewarm "

Then moan when you burnt you lip the other day!!!!

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By *isa2018Couple
over a year ago

East Northamptonshire

Of course. If it isn't to your expectations from a menu, description or how you've been asked you want it cooked then why wouldn't you? In some cases someone doesn't want something on a dish, such as certain sauces or it doesn't specify that it comes with additional drizzled etc. If the person doesn't like that and it isn't clearly stated then ask for a replacement.

Would you not send your car back if you ordered a 2.0 and got delivered a 1.6?

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By (user no longer on site)
over a year ago

"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher

I send them back more often than not. I won’t eat them cold or lukewarm

Then moan when you burnt you lip the other day!!!!"

That was straight out of the pan!

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By (user no longer on site)
over a year ago

Yes. If something is wrong I don't see what the problem is. I take faulty goods back to the shops too.

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By (user no longer on site)
over a year ago

"never send your food back that's the golden rule. if anyone know about the catering industry will tell you not to as the 9 out of 10 chefs do things to it I won't mention

This kind of comment really fucks me off. I work in a restaurant and I can tell you right now that's bullshit. I can't comment on other places but I can guarantee our chefs have far more respect than that. Plus if they so much as joked about it they'd be not only sacked but lose any friendships they had formed. They'd be outed and shunned.

Please don't scare people into not speaking up if their meals are wrong. I think I can speak for almost everyone that works in the industry when I say, tell the staff, in a respectful and polite manner, and they'll bend over backwards to make sure you leave happy.

I care about people and the experience they have and you make it sound like zero shits are given. Bad form.

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By *uxom redCouple
over a year ago

Shrewsbury

Yep, I like my food to be cooked throughly.

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By *sGivesWoodWoman
over a year ago

ST. AUSTELL, CORNWALL

"Why would you do that ?

Because the food is poor quality

Cold

Not what you ordered

A thousand reasons

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By (user no longer on site)
over a year ago

If your worried about wastage ,best thing iwoukd be 3 to stay in and cook your own

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By (user no longer on site)
over a year ago

Like someone else said, spit in the food or worse..Bon appetit complainers

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By *otrockWoman
over a year ago

Essex

I'm always to embarrassed to send it back, so i just eat what I can and if they ask how my meal was I always say it was lovely but I'm really full now.

but very rarely ever go back to the restaurant unless the people I'm with want to go back, but never order the same thing just incase it's crap again.

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By (user no longer on site)
over a year ago

Yes if it’s cold

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By *andyladMan
over a year ago

Hereorthere

Working in the trade if something I sent out was wrong for any reason wastage or not. I'd be more annoyed that they ate the lot and complained after

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By (user no longer on site)
over a year ago

I love it when people order

a blue steak and say ‘I didn’t want it like that, it’s not cooked’

Or rare ‘without any blood please’

Or ‘I didn’t want it that rare’

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By (user no longer on site)
over a year ago

"I guess because people specifically ask for it to be cooked a certain way and if it doesn’t meet their standards they ask for it to be done again, each to their own. I’d just be happy going out to a restaurant lol "

I actually spent the first 12 years of my career as a Chef - not begging myself up, but six years of that working under a certain Frenchman in Oxford..

Steak is tricky to get right. We'd pack ours in yoghurt upon deliver for around 12 hours to let the cultures tenderise the tissue a little.

Once ordered, we'd season with ground anchovies, not salt. If cooked anywhere from saignant (rare) to a point (medium), let the steak come up to around 10 celsius before cooking. And always, always, always rest for a good 5 minutes or so before serving

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By (user no longer on site)
over a year ago

"Why would you do that ?"
why would you not if its not cooked or its cold or its not what you ordered

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By *irthandgirthMan
over a year ago

Camberley occasionally doncaster

"I send back cold, incorrect, or sub-standard quality meals. How do restaurants know they need to do a better job if nobody says anything!

Scathing reviews online ?!"

That is a very modern cowardly way out. Man (or woman) the fuck up and tell someone in person rather than hide behind a keyboard. If you then get shit service after that ask to see the manager. Sort stuff out face to face.

I have sent stuff back on occasion. Just be polite about it. No need to make a scene. However if I'm ordering steak I always ask the server if the chef cooks it under or over - they will have an idea if others send theirs back for over or under cooking. If the chef is known for overcooking then I can adjust my order.

Many restaurants are happy to either replace or comp part of your meal. I had this at a Jamie Oliver restaurant where half the shellfish in my dish hadn't opened. I was given the option of a replacement or reduced bill.

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By *andyladMan
over a year ago

Hereorthere

Seems he didn't like the comeback

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By *abs..Woman
over a year ago

"I once sent a Big Mac back as it didn’t look like it did on the tele. They got me another it still didn’t. Look like it so I claimed false advertising. I got a 10 voucher

I send them back more often than not. I won’t eat them cold or lukewarm "

I don’t even get to the point of accepting the food there. I don’t know why it is but they just can’t do a quarter pounder plain no matter how I ask for it - quarter pounder no cheese, quarter pounder extra plain, I even ask for a burger and a bun but it always comes with cheese. Always. I don’t leave the counter until I’ve checked it because it is always wrong.

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By *ylvie 888Woman
over a year ago

Cleethorpes

No. I'm too much of a pig!

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By *irthandgirthMan
over a year ago

Camberley occasionally doncaster

Why is it that servers always ask you if everything is ok just as you take a big mouthful and cant speak.

I swear they get training on that shit.

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By (user no longer on site)
over a year ago

OP's gone to take his dinner back

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