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"As much as I loathe and despise Sky, I still think their overall Phone/BB and TV packages take some beating" | |||
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"Tell virgin media you are leaving and they will soon do a deduction , they did with me so now I pay less before , " i had 3 phone calls before someone actually told me there was a disconnections department who could maybe offer me a special deal they did - reduce both tv and bband and save a whole 55p / month ! after another 20 minutes 'discussion' i was offered a month free to look into alternatives so if i took that, it would leave them £9 up on where they would have been had they not raised the charges in the first place bad, bad, bad customer service on this occasion i'm afraid it should not have to take 3 phone calls and knocking an hour of my time for them to make a few quid what they depend on of course is people sitting back and thinking 'ah well its only a few quid' times that by how ever many customers they have and they are £££'s in ! | |||
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