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By (user no longer on site) OP   
over a year ago

Aaaarrggghhhh!

It's playing up

I really don't want to have to phone some call centre in India

So all you tech wizards help me pleeeaaaase it's an emergency I've got things I need to watch

And yes I have turned it off and put it back on again

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By *uryWhipMan
over a year ago

Harringay


"Aaaarrggghhhh!

It's playing up

I really don't want to have to phone some call centre in India

So all you tech wizards help me pleeeaaaase it's an emergency I've got things I need to watch

And yes I have turned it off and put it back on again "

Did you unplug it though?

Whos your service provider?

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By (user no longer on site) OP   
over a year ago

Ok I just unplugged it - I'll try again in 10 mins

I'm with Talk Talk - it's never given me problems before!

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By (user no longer on site)
over a year ago

Is it the grey router with the four green lights in the front ? Ours does it now and again..switch off for ten min ...switch it back in and leave it for a bit ...make sure you have no red lights on

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By *uryWhipMan
over a year ago

Harringay

They're fairly good if a little temperamental. If you got data on your phone see if their site has any service notifications. Might not just be you. Should only need to unplug it for 30 seconds.

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By (user no longer on site) OP   
over a year ago


"Is it the grey router with the four green lights in the front ? Ours does it now and again..switch off for ten min ...switch it back in and leave it for a bit ...make sure you have no red lights on "

Yes I'm trying that now - it's been going on and off since I got in - so annoying!

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By (user no longer on site) OP   
over a year ago


"They're fairly good if a little temperamental. If you got data on your phone see if their site has any service notifications. Might not just be you. Should only need to unplug it for 30 seconds. "

Oh yes good idea!

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By (user no longer on site)
over a year ago

do you have a wifi channel setting in the hub menu.

it could be a neighbour is on the same channel and if your living in a shared property this can interupt your wifi signal.

you may be on channel 36. change this to 40 or whatever is next.

i dont know about talk talk but on most you access the hub and you can change the operating channel and wireless band setting between 2.4 and 5

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By (user no longer on site)
over a year ago


"Aaaarrggghhhh!

It's playing up

I really don't want to have to phone some call centre in India

So all you tech wizards help me pleeeaaaase it's an emergency I've got things I need to watch

And yes I have turned it off and put it back on again "

Tried the re-boot switch on the router?

Tried changing the filter at the phone line box?

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By (user no longer on site) OP   
over a year ago

It's working again now

I unplugged the phone line for a bit and it seems fine for now.

Thanks for all the ideas xx

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By *uryWhipMan
over a year ago

Harringay


"It's working again now

I unplugged the phone line for a bit and it seems fine for now.

Thanks for all the ideas xx"

Glad you got it sorted.

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