FabSwingers.com forum: Car woes

By (user no longer on site) OP
over a year ago

Bear with me on this as there are two issues going on here :

---

PART 1

My mate bought a 2nd hand car at the end of August

He bought it from a trader who works from his home address (registered company, all checked out beforehand)

He paid for it by credit card

Earlier this week, he had a text from the trader to say the CC transaction was being returned as it had been 'rejected'

The trader said it wasn't an issue and he'd wait for payment once the credit was made back on to the CC

He checked with his CC provider and they confirmed the payment had been approved at their end and there was no issue with

On Friday, however, the money re-appeared / credited back on to his CC

He contacted the CC intermediary used by the trader and received an email back stating they could not process it as it was for a used motor vehicle

He has not yet received his v5c documentation, but has taxed & insured the vehicle

---

PART 2

On Thursday night, 'a few' warning lights came on at once, one of which was an oil warning light

He topped it up with oil all OK

Friday morning on starting the car up, it began to smoke excessively to the degree where he had to park it up and leave it

He has contacted his breakdown provider over the weekend who have told him based on the info provided, it needs recovering to a garage

Obviously this won't be without cost

---

So, what are his options ?

I am of the opinion that he is within his rights to return the car

As his payment has already (by default) been credited, he already has the 'upper hand' in doing so

However, I am not 100% sure of the laws relating to such matters

So I figured some of you Fab lot might be ?

Reply privately

Reply in forum

Reply +quote

By *inzi LTV/TS
over a year ago

The Garden of Eden in Beautiful North Wales

Just get in touch with your CD company, they'll do the rest or at least give you the best advice.

Reply privately

Reply in forum

Reply +quote

By *inzi LTV/TS
over a year ago

The Garden of Eden in Beautiful North Wales

Reply privately

Reply in forum

Reply +quote

By *layfullsamMan
over a year ago

Solihull

Get your friend to talk to the bank and ask them for your options.

Reply privately

Reply in forum

Reply +quote

By *hechapMan
over a year ago

Derry

Depends if there was any warranty with the car or if it was sold as seen..

Reply privately

Reply in forum

Reply +quote

By *ire_bladeMan
over a year ago

Manchester

If he's already got his money back then depending on how long he's had the car and I'm guessing not long I'd return the car stating that it's not fit for purpose and they don't need to worry about returning your money as you already have it. Then contact any creditors you may have been arranging finance with and cancel it. If need be mention the cooling off period all finance company's must give. Any probs with the dealer just drop the keys any paperwork you have and walk. Also make sure you tell DVLA and apply for refund on the tax. As the new keeper it's YOUR responsibility to inform them or your liable for any nips until you do

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"Bear with me on this as there are two issues going on here :

---

PART 1

My mate bought a 2nd hand car at the end of August

He bought it from a trader who works from his home address (registered company, all checked out beforehand)

He paid for it by credit card

Earlier this week, he had a text from the trader to say the CC transaction was being returned as it had been 'rejected'

The trader said it wasn't an issue and he'd wait for payment once the credit was made back on to the CC

He checked with his CC provider and they confirmed the payment had been approved at their end and there was no issue with

On Friday, however, the money re-appeared / credited back on to his CC

He contacted the CC intermediary used by the trader and received an email back stating they could not process it as it was for a used motor vehicle

He has not yet received his v5c documentation, but has taxed & insured the vehicle

---

PART 2

On Thursday night, 'a few' warning lights came on at once, one of which was an oil warning light

He topped it up with oil all OK

Friday morning on starting the car up, it began to smoke excessively to the degree where he had to park it up and leave it

He has contacted his breakdown provider over the weekend who have told him based on the info provided, it needs recovering to a garage

Obviously this won't be without cost

---

So, what are his options ?

I am of the opinion that he is within his rights to return the car

As his payment has already (by default) been credited, he already has the 'upper hand' in doing so

However, I am not 100% sure of the laws relating to such matters

So I figured some of you Fab lot might be ?"

Depends what he paid for the car, most decent traders give 3 months warranty. I would return the car as it sounds like a donkey. Best of luck.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

"If he's already got his money back then depending on how long he's had the car and I'm guessing not long I'd return the car stating that it's not fit for purpose and they don't need to worry about returning your money as you already have it. Then contact any creditors you may have been arranging finance with and cancel it. If need be mention the cooling off period all finance company's must give. Any probs with the dealer just drop the keys any paperwork you have and walk. Also make sure you tell DVLA and apply for refund on the tax. As the new keeper it's YOUR responsibility to inform them or your liable for any nips until you do

He bought the car 30th August, so 17 days (to today)

Am I correct in thinking that within 30 days, warranty or no warranty, he can return the car if it is not fit for purpose ?

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

"Bear with me on this as there are two issues going on here :

---

PART 1

My mate bought a 2nd hand car at the end of August

He bought it from a trader who works from his home address (registered company, all checked out beforehand)

He paid for it by credit card

Earlier this week, he had a text from the trader to say the CC transaction was being returned as it had been 'rejected'

The trader said it wasn't an issue and he'd wait for payment once the credit was made back on to the CC

He checked with his CC provider and they confirmed the payment had been approved at their end and there was no issue with

On Friday, however, the money re-appeared / credited back on to his CC

He contacted the CC intermediary used by the trader and received an email back stating they could not process it as it was for a used motor vehicle

He has not yet received his v5c documentation, but has taxed & insured the vehicle

---

PART 2

On Thursday night, 'a few' warning lights came on at once, one of which was an oil warning light

He topped it up with oil all OK

Friday morning on starting the car up, it began to smoke excessively to the degree where he had to park it up and leave it

He has contacted his breakdown provider over the weekend who have told him based on the info provided, it needs recovering to a garage

Obviously this won't be without cost

---

So, what are his options ?

I am of the opinion that he is within his rights to return the car

As his payment has already (by default) been credited, he already has the 'upper hand' in doing so

However, I am not 100% sure of the laws relating to such matters

So I figured some of you Fab lot might be ?

Depends what he paid for the car, most decent traders give 3 months warranty. I would return the car as it sounds like a donkey. Best of luck. "

It was less than a grand.

It is a 12/13 year old car so he didn't expect mint condition

However, bells and whistles and excessive smoke from the engine and exhaust within 3 weeks wasn't on the agenda

If anyone knows anything about cars, it's a 1.8 petrol Vectra

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"Bear with me on this as there are two issues going on here :

---

PART 1

My mate bought a 2nd hand car at the end of August

He bought it from a trader who works from his home address (registered company, all checked out beforehand)

He paid for it by credit card

Earlier this week, he had a text from the trader to say the CC transaction was being returned as it had been 'rejected'

The trader said it wasn't an issue and he'd wait for payment once the credit was made back on to the CC

He checked with his CC provider and they confirmed the payment had been approved at their end and there was no issue with

On Friday, however, the money re-appeared / credited back on to his CC

He contacted the CC intermediary used by the trader and received an email back stating they could not process it as it was for a used motor vehicle

He has not yet received his v5c documentation, but has taxed & insured the vehicle

---

PART 2

On Thursday night, 'a few' warning lights came on at once, one of which was an oil warning light

He topped it up with oil all OK

Friday morning on starting the car up, it began to smoke excessively to the degree where he had to park it up and leave it

He has contacted his breakdown provider over the weekend who have told him based on the info provided, it needs recovering to a garage

Obviously this won't be without cost

---

So, what are his options ?

I am of the opinion that he is within his rights to return the car

As his payment has already (by default) been credited, he already has the 'upper hand' in doing so

However, I am not 100% sure of the laws relating to such matters

So I figured some of you Fab lot might be ?

Depends what he paid for the car, most decent traders give 3 months warranty. I would return the car as it sounds like a donkey. Best of luck.

It was less than a grand.

It is a 12/13 year old car so he didn't expect mint condition

However, bells and whistles and excessive smoke from the engine and exhaust within 3 weeks wasn't on the agenda

If anyone knows anything about cars, it's a 1.8 petrol Vectra "

I've got a 1.8 petrol vectra, it's a 53plate, so it's 15yrs old now. Mine is running smoothly, doesn't smoke, but does take time to warm up first thing each day. I've had 3 vectras, but only last 2 have been the same style and shape as your friends. They aren't expensive to repair, but then again, I've had to buy this one I have as the gearbox went on my last one.

Get the service book checked for last service and look at the MOT cert for any advisories, receipts if any for last things bought to repair the car. These things give a good indication on what has or needed to be done over the course of its lifetime. It could be worth getting it to a garage to be sure its either worthy or not worthy of keeping. Smoking could mean a number of things, some cheap to do, others not worth keeping the car.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"Bear with me on this as there are two issues going on here :

---

PART 1

My mate bought a 2nd hand car at the end of August

He bought it from a trader who works from his home address (registered company, all checked out beforehand)

He paid for it by credit card

Earlier this week, he had a text from the trader to say the CC transaction was being returned as it had been 'rejected'

The trader said it wasn't an issue and he'd wait for payment once the credit was made back on to the CC

He checked with his CC provider and they confirmed the payment had been approved at their end and there was no issue with

On Friday, however, the money re-appeared / credited back on to his CC

He contacted the CC intermediary used by the trader and received an email back stating they could not process it as it was for a used motor vehicle

He has not yet received his v5c documentation, but has taxed & insured the vehicle

---

PART 2

On Thursday night, 'a few' warning lights came on at once, one of which was an oil warning light

He topped it up with oil all OK

Friday morning on starting the car up, it began to smoke excessively to the degree where he had to park it up and leave it

He has contacted his breakdown provider over the weekend who have told him based on the info provided, it needs recovering to a garage

Obviously this won't be without cost

---

So, what are his options ?

I am of the opinion that he is within his rights to return the car

As his payment has already (by default) been credited, he already has the 'upper hand' in doing so

However, I am not 100% sure of the laws relating to such matters

So I figured some of you Fab lot might be ?

Depends what he paid for the car, most decent traders give 3 months warranty. I would return the car as it sounds like a donkey. Best of luck.

It was less than a grand.

It is a 12/13 year old car so he didn't expect mint condition

However, bells and whistles and excessive smoke from the engine and exhaust within 3 weeks wasn't on the agenda

If anyone knows anything about cars, it's a 1.8 petrol Vectra "

I was just gonna say, i bet it's a vauxhall. Sounds like cylinder head trouble.

Reply privately

Reply in forum

Reply +quote

By *ire_bladeMan
over a year ago

Manchester

He bought the car 30th August, so 17 days (to today)

Am I correct in thinking that within 30 days, warranty or no warranty, he can return the car if it is not fit for purpose ? "

I think it might be longer because he's a trader. But no matter your in the time scale. Just out of interest you said his oil light come on and he put some in. He did check it needed oil 1st didn't he. Your oil light is looking for oil pressure not the level. To much oil will make it smoke light a fucker.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

He bought the car 30th August, so 17 days (to today)

Am I correct in thinking that within 30 days, warranty or no warranty, he can return the car if it is not fit for purpose ?

Yeah, I've asked that

he did say it needed it

If it has been overfilled, should draining off any excess resolve the smoking ?

Just thinking, if it can be done simply before he takes it to a garage or takes it back, it might be worth checking

Reply privately

Reply in forum

Reply +quote

By *ire_bladeMan
over a year ago

Manchester

He bought the car 30th August, so 17 days (to today)

Am I correct in thinking that within 30 days, warranty or no warranty, he can return the car if it is not fit for purpose ?

Yeah, I've asked that

he did say it needed it

If it has been overfilled, should draining off any excess resolve the smoking ?

Just thinking, if it can be done simply before he takes it to a garage or takes it back, it might be worth checking "

If that's what's doing it yes just drain some off from the sump plug

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

If that's what's doing it yes just drain some off from the sump plug"

thank you

Reply privately

Reply in forum

Reply +quote

By *htcMan
over a year ago

return for a refund not fit for purpose, or have the trader fix it, if with the spec below

https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/

if paid with credit card, you can do charge back, return then proof

v5c, probably got lost as usual, just fill out the request again, ive had to do this usually on previous cars, never arrives.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"Just get in touch with your CD company, they'll do the rest or at least give you the best advice.

CD company, was it an Austin Princess?

Reply privately

Reply in forum

Reply +quote

By *ll 4 herCouple
over a year ago

Bury/Bolton

Short answer the car was bought from a dealer and as such it needs to be of a certain standard and the buyer is holding all the cards.

If it needs oil after 17 days it probably wasn't serviced or checked which would leave the dealer wide open to having the car rejected from the get go. However the dealer needs to be given the opportunity to fix it at their expense.

If it was serviced and checked then there is probably some other underlying issue that would be just as likely to need fixing, again at the dealers expense. If it was bought for less than £1000 (which I think I read) then it probably wouldn't be cost effective to fix and the dealer should, if they are sensible write it off and scrap it because their investment in the metal probably isn't much more than £400 if that.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

thanks for your input guys

Reply privately

Reply in forum

Reply +quote

Post new Message to Thread