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any phone techys ?

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By *heLaserGuy OP   Man
over a year ago

Coventry

Hi,

i've had issues with my phone for a while - samsung galaxy note 4 and really should of got a new one.

This morning its totally died, is there any way to retrieve data/contacts/photos from a phone that wont even turn on ?

any help much appreciated

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By (user no longer on site)
over a year ago

Yes, you can retrieve data from a dead phone but you need an expert to do it for you and then you can transfer it to your new phone.

Btw get the OnePlus 6 this time and thank me everyday

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By *heLaserGuy OP   Man
over a year ago

Coventry

will look into it, need it for work so hopefully will get it sorted soon.

was one of those things I put on tomorrows to do list etc.

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By *ildjianMan
over a year ago

London

And when you get your new phone, get Gcloud. You'll never have to worry about losing data, photos or contacts again.

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By *htcMan
over a year ago

MK

Try new battery

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By *otSoNewWalesCoupleCouple
over a year ago

South Wales


"Try new battery"

Yup. A new battery is your first thing. Usually sorts things and isn't expensive.

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By *layfullsamMan
over a year ago

Solihull

Have you tried a soft reset first ?

If that doesn't work try connecting it up to your computer with a USB cable and see if your computer can see the phone and turn it on.

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By (user no longer on site)
over a year ago

Check the Google account you set up for the tablet. You might have selected back up data when you first set it up. Worth a look

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By (user no longer on site)
over a year ago

Also try a different charger or cable. They might be fucked

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By *heLaserGuy OP   Man
over a year ago

Coventry

Thanks for the advice. Phone in shop to see if they can retrieve the data. Bought a new phone now.

One thing im a little concerned about is my one of my internet tabs is fab and the site is password remembered are phone shop staff prone to snoop on phones they're repairing?

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By *ittle_brat_evie!!Woman
over a year ago

evesham


"Thanks for the advice. Phone in shop to see if they can retrieve the data. Bought a new phone now.

One thing im a little concerned about is my one of my internet tabs is fab and the site is password remembered are phone shop staff prone to snoop on phones they're repairing?"

Probably

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By *ogisticalBigManMan
over a year ago

Sheffield


"Thanks for the advice. Phone in shop to see if they can retrieve the data. Bought a new phone now.

One thing im a little concerned about is my one of my internet tabs is fab and the site is password remembered are phone shop staff prone to snoop on phones they're repairing?

Probably "

But they won't care. Probably see far worse on their own phones

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