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any techno boffins in the house?

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By (user no longer on site) OP   
over a year ago

I need mobile phone help before i make myself look a t**t lol

Right just been and bough a new phone today

I am on cantract by for reasons i not go into i needed to get a new phone

so ive been and bough one to put my contract sim in

its not a open phone its locked to a newwork but obviously the network i am on

ive put my sim in and the provider logos come up and i have a signal yet the phone with not let you dial out/in or send a text, it does go on the net tho

ive never had this problem before ive always just put my sim in and away you go

but i know phones are getting much more complicated now days so does anyone know do i have to change any settings in someway to get it to dial out etc?

i know this sounds a odd question but i dont want to take it back and complain it down work only to be made to look a fool because i havnt done something really simple like change some settings lol

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By (user no longer on site)
over a year ago


"I need mobile phone help before i make myself look a t**t lol

Right just been and bough a new phone today

I am on cantract by for reasons i not go into i needed to get a new phone

so ive been and bough one to put my contract sim in

its not a open phone its locked to a newwork but obviously the network i am on

ive put my sim in and the provider logos come up and i have a signal yet the phone with not let you dial out/in or send a text, it does go on the net tho

ive never had this problem before ive always just put my sim in and away you go

but i know phones are getting much more complicated now days so does anyone know do i have to change any settings in someway to get it to dial out etc?

i know this sounds a odd question but i dont want to take it back and complain it down work only to be made to look a fool because i havnt done something really simple like change some settings lol"

call your network's helpline, they'll sort you out quickly - do it from your old phone if neccessary and have the box your new phone came in with the barcode label handy

Wolf

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By (user no longer on site)
over a year ago

thought u were into techno for a sec

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By (user no longer on site)
over a year ago

Does the sim work in your old phone?

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By (user no longer on site) OP   
over a year ago


"Does the sim work in your old phone?"

yes

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By (user no longer on site)
over a year ago

prolly just settings that need tinkering with. also ur providers CS can send a data signal to the phone if you ring them up. best bet would be to take it back to the shop and have them sort it

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By (user no longer on site) OP   
over a year ago


"prolly just settings that need tinkering with. also ur providers CS can send a data signal to the phone if you ring them up. best bet would be to take it back to the shop and have them sort it"

you serious

half the people that work in phone shops dont know their arse from their elbo lol

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By (user no longer on site)
over a year ago

You could also go online to your phone provider's website and see if there are any suggestions if you don't want to talk to someone on the phone about it. x

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By (user no longer on site)
over a year ago

someone would/should be there to deal with it. or just phone CS and save urself a trip

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By (user no longer on site)
over a year ago

Last timeI got phone from carphonewarehouse they forgot to mention that they have to contract your supplier and get the sim working (on orange)

I couldn't make calls for two days or text

Maybe it is a similar thing

Mind you they didn't remember to do it til I rang the help desk !

Xxx

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By *b430Man
over a year ago

Tayside

Phone them up from the old mobile, give them all the details of the new phone e.g. IMEI number and the number on the new SIM card, wait for them to send updates to your new mobile, read and delete them, turn phone off, wait wait seconds and turn it back on again; it should then all work from there!

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By *b430Man
over a year ago

Tayside

wait wait = wait 30 seconds

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By *eaboMan
over a year ago

marden

ring your providers helpline, from either phone, they should be able to text you the settings for internet and mms messages, save the text and job done.

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By (user no longer on site)
over a year ago

The phone must be shagged m8 if its on the same network it should work no probs it did with mine.

them shops that unblock phones might be your best bet m8 xxx

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By (user no longer on site) OP   
over a year ago


"The phone must be shagged m8 if its on the same network it should work no probs it did with mine.

them shops that unblock phones might be your best bet m8 xxx "

i cant get it unloicked as its a new phone and if i unlock it it will make the warranty void

im just taking it back tomorrow i just wondered if there was something simple i had over looked to make it work before i did but it seems not

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By (user no longer on site)
over a year ago

they wont unloack it they just might know a bit more than the other phone shops . but yeah your best taking it back.

at least you wont look a twonk now lol xx

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By (user no longer on site)
over a year ago

could be much worse like that guy that phoned asda because his pizza had no topping only to find he had it upside down hahahaha

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By (user no longer on site)
over a year ago

Im not techno... But try the phonecall to customer services first...

You might save time and petrol...;-)

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By (user no longer on site)
over a year ago

Im not techno... But try the phonecall to customer services first...

You might save time and petrol...;-)

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By *yonhartMan
over a year ago

walsall

are all ur phone no,s showing on new phone?on blackberry,s they av 2 be excepted in setting,,they don,t automatically save

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By (user no longer on site) OP   
over a year ago


"could be much worse like that guy that phoned asda because his pizza had no topping only to find he had it upside down hahahaha "

hahaha i'll be laughing all night about that lol

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By (user no longer on site) OP   
over a year ago


"are all ur phone no,s showing on new phone?on blackberry,s they av 2 be excepted in setting,,they don,t automatically save"

ive copied sim contacts over to the phone i thats what you mean

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By (user no longer on site)
over a year ago

http://www.youtube.com/watch?v=OV7SXmHq0Bk

thats the video for it m8 hahaha xx

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By (user no longer on site)
over a year ago

Could be something as simple as switching the phone off, then switching it on again

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By *abioMan
over a year ago

Newcastle and Gateshead

okay... before i answer the question, what network are you on.... see if working 10 yrs ago for a mobile phone company is going to help....

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