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broadband

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By (user no longer on site) OP   
over a year ago

Did anyone lose their broadband signal in the past two days and think they should be compete for it?

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By *iamondsmiles.Woman
over a year ago

little house on the praire

Do you mean compensated. Dont think they do for a short length of time. Might give you a good will gesture

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By (user no longer on site)
over a year ago

It's not often I lose mine but when I do I always contact the supplier for a few quid off the bill ...

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By (user no longer on site)
over a year ago

[Removed by poster at 17/06/17 15:44:26]

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By *thwalescplCouple
over a year ago

brecon

I think there is (or at least there used to be) a 3 day limit on faults, after that you could claim compensation, don't know if that's changed.

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By (user no longer on site)
over a year ago

A couple of days isn't a big deal, hardly worthy of compensation.

Better to inform them of the inconvenience caused and maybe get a goodwill gesture from them.

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By (user no longer on site)
over a year ago

I moved from talktalk a few weeks ago because of this issue, and it generally being shite on all fronts. They had the cheek to send me a letter exclaiming what I'm missing out on.TWATS.

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By *thwalescplCouple
over a year ago

brecon


"I think there is (or at least there used to be) a 3 day limit on faults, after that you could claim compensation, don't know if that's changed."

"If we fail to repair or supply your service on time, you can claim Daily Rate Rental Credit which will be calculated as follows: Quarterly rental x 4 divided by 365 = the daily rental."

That's if its a BT line, and it varies, but for standard lines this kicks in after 2 full days of no service.

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By (user no longer on site)
over a year ago

Apparently caused by Sunspots .... Good luck suing God !

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By *ophieslutTV/TS
over a year ago

Central

I've always had compensation of some type. Virgin trains is now doing automatic compensation, so it may come to their telecoms rtc

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