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mobile data

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By (user no longer on site) OP   
over a year ago

over the last couple of days I cant seem to access the site using mobile data, is fine when using wifi. can anyone help?

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By (user no longer on site)
over a year ago

I've been on mobile data all day with no issues. What problem are you having?

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By *iss.RedWoman
over a year ago

somewhere

I can't either. Are you with O2?

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By (user no longer on site)
over a year ago

Check your data limit.

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By *iss.RedWoman
over a year ago

somewhere


"Check your data limit. "

Can get on other sites just not fab.

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By (user no longer on site)
over a year ago


"Check your data limit.

Can get on other sites just not fab."

Check your child safety settings.

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By (user no longer on site) OP   
over a year ago

hi thanks for the replies. yes im with o2.

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By (user no longer on site)
over a year ago


"Check your data limit.

Can get on other sites just not fab."

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason

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By *emini ManMan
over a year ago

There and to the left a bit

It'll be the dilithium crystals dried out in your flux capacitor...

...it's a common problem on O2!!

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By *iss.RedWoman
over a year ago

somewhere


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason"

Yeah I can't get on any adult sites using 4g for the last 2 days. It's like O2 have put a filter on, I've not changed any settings.

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By *omerladyWoman
over a year ago

Taunton

I have the same problem and unsurprisingly am on O2.

Now that I know it's a potential network issue I'll see whether I can get it sorted.

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By (user no longer on site)
over a year ago


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason"

Give them a call to confirm your over 18.......and ask them to let you go back on fab

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By (user no longer on site)
over a year ago


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason

Give them a call to confirm your over 18.......and ask them to let you go back on fab "

Just need to log in to the website and put my driving licence number in. All sorted then

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By *omerladyWoman
over a year ago

Taunton


"

Give them a call to confirm your over 18.......and ask them to let you go back on fab "

I just checked their website and this is one of the options along with a couple of other options.

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By *iss.RedWoman
over a year ago

somewhere


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason

Give them a call to confirm your over 18.......and ask them to let you go back on fab

Just need to log in to the website and put my driving licence number in. All sorted then"

They're wanting a credit card no to show that you're over 18 but weirdly I don't own a credit card!! So the other option according to them is to go into an 02 store with my passport!

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By (user no longer on site)
over a year ago

Turn your aeroplane mode on and off a couple of times.that usually re sets it.

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By *iss.RedWoman
over a year ago

somewhere


"Turn your aeroplane mode on and off a couple of times.that usually re sets it."

I tried that and all the other things Google suggested....I had a slow afternoon at work!

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By (user no longer on site)
over a year ago

Mucky sites haha!

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By (user no longer on site)
over a year ago


"Mucky sites haha!"

Hehe I got that when trying to use works wifi

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By (user no longer on site)
over a year ago


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason

Give them a call to confirm your over 18.......and ask them to let you go back on fab

Just need to log in to the website and put my driving licence number in. All sorted then

They're wanting a credit card no to show that you're over 18 but weirdly I don't own a credit card!! So the other option according to them is to go into an 02 store with my passport!"

Just ring 202 or use the online chat and tell them its gone back on and they lift it.

Im on o2 but been fine just mobile data

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By *iss.RedWoman
over a year ago

somewhere


"Check your data limit.

Can get on other sites just not fab.

Are these mucky sites? I'm on giffgaff which is effectively O2 and every few months it seems to turn the adult filter on for some reason

Give them a call to confirm your over 18.......and ask them to let you go back on fab

Just need to log in to the website and put my driving licence number in. All sorted then

They're wanting a credit card no to show that you're over 18 but weirdly I don't own a credit card!! So the other option according to them is to go into an 02 store with my passport!

Just ring 202 or use the online chat and tell them its gone back on and they lift it.

Im on o2 but been fine just mobile data "

Just done this with the online chat, thanks.

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By (user no longer on site) OP   
over a year ago

did you get yours sorted then?

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By *iss.RedWoman
over a year ago

somewhere


"did you get yours sorted then?"

They said they would put a request in to lift filters on 18+ sites and is receive a text in the next 24 hrs once done

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By (user no longer on site) OP   
over a year ago

ok thanks. will do the same. was that on the o2 Site?

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By *iss.RedWoman
over a year ago

somewhere


"ok thanks. will do the same. was that on the o2 Site?"

I went on to contact us on o2 and clicked on online chat

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By (user no longer on site) OP   
over a year ago

ok thanks for the help. will do it now. bloody pain in the arse! lol.

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By (user no longer on site)
over a year ago

I'm on O2 and I can't use 4G for web surfing using my iPhone as a modem, with laptop.

Drop it down to 3G - works every time.

If I surf using iPhone browser - it's ok on 4G

but area I live, makes no difference 3G/4G.

If you use public wifi to access Fabs - you may find some, block access, so use a VPN -

Opera - do a free version "Opera VPN"

or the better is a paid VPN

I use Express VPN

Can use it on a 7 day free trial to see how you go. I bought it because Opera (free VPN) works, but it's got drawbacks, and sometimes can be a pain.

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By (user no longer on site)
over a year ago

Adult content filters. You should be able to turn them off either using your my O2 app, calling customer service or going into an O2 store with photographic id.

If you're a pay monthly customer and they have your credentials on record, including your date of birth - it's highly peculiar they'd spontaneously decide to enable adult content filters without prompt .

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By *oachman 9CoolMan
over a year ago

derby


"It'll be the dilithium crystals dried out in your flux capacitor...Sounds like scotty in the engine room of uss enterprise to captain kirk..

...it's a common problem on O2!!"

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