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time talk broadband service

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By (user no longer on site) OP   
over a year ago

have any 1 had any dealing with this company

i have tried several times contact some one about payments an ofcourse the router problems - no 1 seams to answer,

as when i do get threw to the right department it gets cut off

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By (user no longer on site)
over a year ago

Don't get me started. I've had no landline, WiFi, broadband, and hardly any phone signal for a week.

Fucking EE though. I've cancelled the direct debit and emailed them telling them to stick it up their arse.

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By (user no longer on site) OP   
over a year ago

dont have the fone line - just the so called broadband

an there overcharging me every month

if they dont want to talk 2 me i will be cancelling it regardless the contract

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By (user no longer on site)
over a year ago


"dont have the fone line - just the so called broadband

an there overcharging me every month

if they dont want to talk 2 me i will be cancelling it regardless the contract"

Time talk and talk time consist of having a phone line it is by law I was with them before and. My friend in may asked if he could get broadband only then he told his friend who is a enginer and he said cancel we don't do broadband only but many claim to so they get a sale.

He said virgin is the only one and luckily he cancelled before the 14 days.

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By (user no longer on site) OP   
over a year ago

i will be cancelling mine regardless of the contract

internet connection keeps dropping

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By (user no longer on site)
over a year ago

They're all the same. Happy to take your cash then don't want to know when you have issues. I find you need to be brutal with them. Finally sorted mine today. 1 month free and £50 token gesture.

Plus 1 month free for my mobile.

They're still cunts. I wrote and complained to ofcom and the ASA.

It's unacceptable.

I live in Portsmouth not fucking timbuktoo

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By (user no longer on site) OP   
over a year ago


"They're all the same. Happy to take your cash then don't want to know when you have issues. I find you need to be brutal with them. Finally sorted mine today. 1 month free and £50 token gesture.

Plus 1 month free for my mobile.

They're still cunts. I wrote and complained to ofcom and the ASA.

It's unacceptable.

I live in Portsmouth not fucking timbuktoo "
dont use the mobile - wont take any vouchers from them they are taking off 2 much for the 4 months double the amount they should without telling me

enough is enough - i will be reporting them to ofcom also im in Paisley - i wanted virgin but couldn't get them

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By *obbytupperMan
over a year ago

Menston near Ilkley


"They're all the same. Happy to take your cash then don't want to know when you have issues. I find you need to be brutal with them. Finally sorted mine today. 1 month free and £50 token gesture.

Plus 1 month free for my mobile.

They're still cunts. I wrote and complained to ofcom and the ASA.

It's unacceptable.

I live in Portsmouth not fucking timbuktoo dont use the mobile - wont take any vouchers from them they are taking off 2 much for the 4 months double the amount they should without telling me

enough is enough - i will be reporting them to ofcom also im in Paisley - i wanted virgin but couldn't get them "

You'll be lucky to find one in Paisley.

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By (user no longer on site)
over a year ago

Stick it all down on an email fella. It's a formal written complaint. Threaten them with ofcom and watchdog. They hate it. You'll hopefully get it sorted and some recompense with a bit of luck, like I did.

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By (user no longer on site) OP   
over a year ago


"Stick it all down on an email fella. It's a formal written complaint. Threaten them with ofcom and watchdog. They hate it. You'll hopefully get it sorted and some recompense with a bit of luck, like I did. "
just done it twice sent it v email n there contact page

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By (user no longer on site)
over a year ago


"Stick it all down on an email fella. It's a formal written complaint. Threaten them with ofcom and watchdog. They hate it. You'll hopefully get it sorted and some recompense with a bit of luck, like I did. just done it twice sent it v email n there contact page "

It's a major headfuck, especially as I'm trying to run a business from home.

Hope it gets sorted

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By (user no longer on site) OP   
over a year ago

it is - cant even watch streams or use the ps4 due to it

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By (user no longer on site) OP   
over a year ago

tried to phone them this morning to no a vail - put me on hold for a near hour - even there options section is a joke getting cut of when you want the right section

now going 2 seek advice of what i can to get them cancel

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By (user no longer on site)
over a year ago

Have you tried emailing them x

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By (user no longer on site) OP   
over a year ago


"Have you tried emailing them x"
yes n they don't answer

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By (user no longer on site)
over a year ago

I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome x

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By (user no longer on site) OP   
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome x"
are you with them?

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By (user no longer on site)
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome xare you with them?"

No....just clicked on a few buttons and voila x

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By (user no longer on site) OP   
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome xare you with them?

No....just clicked on a few buttons and voila x"
the reason u got click on as your not with time talk an they want your services

when some who is with them they don't want to contact you

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By (user no longer on site)
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome xare you with them?

No....just clicked on a few buttons and voila xthe reason u got click on as your not with time talk an they want your services

when some who is with them they don't want to contact you"

Any Tom..dick or Harry can go on and make a complaint....they don't know me from Adam.....stop making excuses x

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By (user no longer on site) OP   
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome xare you with them?

No....just clicked on a few buttons and voila xthe reason u got click on as your not with time talk an they want your services

when some who is with them they don't want to contact you

Any Tom..dick or Harry can go on and make a complaint....they don't know me from Adam.....stop making excuses x"
huh i have account with them

how am i making excuses

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By (user no longer on site)
over a year ago


"I just went on to their website. ...clicked on make a complaint....put my name and phone number in and an agent started typing in less than 3 seconds....your welcome xare you with them?

No....just clicked on a few buttons and voila xthe reason u got click on as your not with time talk an they want your services

when some who is with them they don't want to contact you

Any Tom..dick or Harry can go on and make a complaint....they don't know me from Adam.....stop making excuses xhuh i have account with them

how am i making excuses"

Cos I said so lol x

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By (user no longer on site) OP   
over a year ago

Cancelling the direct debit...sending router back

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By (user no longer on site)
over a year ago

Ah you get what you pay for

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By (user no longer on site) OP   
over a year ago


"Ah you get what you pay for "
all I got was very poor customer service

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By (user no longer on site)
over a year ago

Virgin media are the worst, I'd never recommend them ever. My Virgin internets been play up since the beginning of August and not being fixed until November. 5 billion calls later and moans etc they're now knocking £20 of my monthly bill until it's fixed. And only because I pointed out I'm only getting half the Internet I'm paying for so should only be paying half price.

I've looked into other ones but it seems they're all crap! Grrr

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By (user no longer on site) OP   
over a year ago


"Virgin media are the worst, I'd never recommend them ever. My Virgin internets been play up since the beginning of August and not being fixed until November. 5 billion calls later and moans etc they're now knocking £20 of my monthly bill until it's fixed. And only because I pointed out I'm only getting half the Internet I'm paying for so should only be paying half price.

I've looked into other ones but it seems they're all crap! Grrr"
what's that got to do with time talk???

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