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"I am exactly in the same situation, right now ! " It's more of a general question. I was wondering how common it is to win disputes with landlords in the TDS | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent?" I have - I rented through an estate agent but the argument was with the landlord and I won every penny back. | |||
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"A colleague in work had a nightmare with his ex landlord and their agents trying to keep the bond and making out already established faults were due to him. Luckily my colleague had taken pics of the property when given the keys (dated and time stamped) and they got back most of their deposit bar £50 for repainting the stairwell. It's really common he said, which is why he'd started taking the pics." Pictures seem like a smart idea. I will note for the future | |||
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"I am exactly in the same situation, right now ! It's more of a general question. I was wondering how common it is to win disputes with landlords in the TDS " I'll read this thread with interest then ! | |||
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"Lucky for me the was a tenancy checkin service that took pictures of the place before I moved in and moved out. So hope it will help" Good luck | |||
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"Lucky for me the was a tenancy checkin service that took pictures of the place before I moved in and moved out. So hope it will help Good luck " Thanks x | |||
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"I run a property management company in the states, we take pics before we let the property & you should to. Most of my business is commercial so usually no refund" I never had problems with my security deposit in the US. I usually had my own home, but when I did rent it was simple. In the UK I've had nothing but difficulties with estate agents. When I've rented with private landlords (as opposed to estate agents) here I've also had no problems. So I was just wondering whether it was a larger trend. I like seeing trends and correlations. Though I get that it's all anecdotal. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent?" Yes, you have to document everything that happens. Still had deductions, but nothing serious. | |||
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"I rent at the moment. Thought I would hate it but I like the sense of freedom that I could up and leave after notice. The tenancy agreement I was given includes pictures of everything so I think the agent did their job properly on that front." Yes, each agent I've used takes pictures....but it doesn't stop them deducting for stuff they shouldn't I fight it, obviously | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? I have - I rented through an estate agent but the argument was with the landlord and I won every penny back. " | |||
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"I am exactly in the same situation, right now ! It's more of a general question. I was wondering how common it is to win disputes with landlords in the TDS " Never had to myself but i nearly everyone i know who has disputed has won. Usualy its unreasonable cleaning costs. (Dont forget to take pics when you move in but when yoi move out too) | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? I have - I rented through an estate agent but the argument was with the landlord and I won every penny back. " The scheme is bias towards the renter not the landlord mostly. They will ahve to justify/prove any costs they claim which they van rarely do | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? I have - I rented through an estate agent but the argument was with the landlord and I won every penny back. The scheme is bias towards the renter not the landlord mostly. They will ahve to justify/prove any costs they claim which they van rarely do" We have disputed it and won, the landlord was a complete charlatan who basically lied. However such people are usually rubbish with their paperwork whilst we had email after email to prove our case. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent?" My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back " Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist" I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back " There was one time I didn't get it back. I'd moved into a shared house with a bunch of morons and for whatever reason none of us paid a single utility bill for the whole year. The bill would have been more than the bond so I just walked out and never said anything to the agent. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord." Noooo! Legally speaking it is your deposit until the landlord proves otherwise. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord." If it's the landlord that is requesting that the deposit be retained by them, then the burden of proof is on them and not the tenant. It's their word against yours and they have to prove it!!! | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord. Noooo! Legally speaking it is your deposit until the landlord proves otherwise. " I know that's legally speaking, but what I meant is that the burden of producing evidence is heavy - especially if you are an avergae person who isn't good at keeping records. In the US I would just have a discussion with the landlord, but a small can of white paint to the wall and everything was done. Here I have full binders of paperwork and evidence for when I am inevitably challenged on my deposit. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord. Noooo! Legally speaking it is your deposit until the landlord proves otherwise. I know that's legally speaking, but what I meant is that the burden of producing evidence is heavy - especially if you are an avergae person who isn't good at keeping records. In the US I would just have a discussion with the landlord, but a small can of white paint to the wall and everything was done. Here I have full binders of paperwork and evidence for when I am inevitably challenged on my deposit. " OK, in our case the landlord demanded hundreds of pounds to replace the flooring which he said we ruined by not cleaning it properly and leaving it wet. All we had to do was show an email where we complained that he hadn't maintained the property properly, therefore the sink had flooded and it was hit fault. Now using his own logic, if water from cleaning could wreck the floor then overnight flooding definately would and therefore his credibility evapored and we won everything. | |||
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"Wow my typos are shocking this morning " I just thought that was 'American-English' | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord. Noooo! Legally speaking it is your deposit until the landlord proves otherwise. I know that's legally speaking, but what I meant is that the burden of producing evidence is heavy - especially if you are an avergae person who isn't good at keeping records. In the US I would just have a discussion with the landlord, but a small can of white paint to the wall and everything was done. Here I have full binders of paperwork and evidence for when I am inevitably challenged on my deposit. OK, in our case the landlord demanded hundreds of pounds to replace the flooring which he said we ruined by not cleaning it properly and leaving it wet. All we had to do was show an email where we complained that he hadn't maintained the property properly, therefore the sink had flooded and it was hit fault. Now using his own logic, if water from cleaning could wreck the floor then overnight flooding definately would and therefore his credibility evapored and we won everything. " Ok, here's an example... The first place I rented here was newly redone - including new carpets. At the end of the tenancy we had to have the carpets professionally cleaned because we have dogs. The tenancy agreement stated that a receipt would have to be produced. Along comes the end of the tenancy. I arrange for a professional carpet cleaning at £200. When the guy comes he tells me the carpets aren't tacked down to the floor as they should have been when installed. This will impede the cleaning. I called the estate agents to determine what they wanted done. They said to have them cleaned regardless of them not being secured propey. So I proceded. We then do the check out inventory. We are given the all clear. Before the deposit is released new tenants move into the property. They complain about fur around the carpet edges (where the carpet wasn't secured to the floor). The estate agents have the carpets tacked down and re-cleaned at a cost of £200 and deduct the cleaning cost from our deposit. I dispute it. I produce the relevant paperwork, including the receipt for the carpet cleaning and the original notification that no deductions would be made as it passed inspection. I didn't have proof that the agents had told us to continue with the carpet clean regardless of the carpet not being tacked down because I had called them instead of emailing. The arbiter ruled against us. | |||
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"I was thinking about this today... Have any of you ever disputed deductions from your security deposit with the TDS and won the dispute? Was it with a private landlord or an estate agent? My daugher rented a flat with her then boyfriend when they split up she moved back home so handed the keys back for the flat, she didn't get a penny back from her bond, the landlord actually said to her when she asked, not to be silly its a unwritten rule people don't get their bond back Lol assume she wrote a single letter and got everything back in that case. That unwritten rule isnwhy the deposit protection schemes exist I think you're giving the DPS a bit too much credit. They do help secure deposits but I don't believe they are necessarily the most tenant friendly service. As someone notes above, paperwork and evidence are key and many people aren't good at keeping that in order throughout a tenancy. I think the burden of proof is on the tenant not the landlord. Noooo! Legally speaking it is your deposit until the landlord proves otherwise. I know that's legally speaking, but what I meant is that the burden of producing evidence is heavy - especially if you are an avergae person who isn't good at keeping records. In the US I would just have a discussion with the landlord, but a small can of white paint to the wall and everything was done. Here I have full binders of paperwork and evidence for when I am inevitably challenged on my deposit. OK, in our case the landlord demanded hundreds of pounds to replace the flooring which he said we ruined by not cleaning it properly and leaving it wet. All we had to do was show an email where we complained that he hadn't maintained the property properly, therefore the sink had flooded and it was hit fault. Now using his own logic, if water from cleaning could wreck the floor then overnight flooding definately would and therefore his credibility evapored and we won everything. Ok, here's an example... The first place I rented here was newly redone - including new carpets. At the end of the tenancy we had to have the carpets professionally cleaned because we have dogs. The tenancy agreement stated that a receipt would have to be produced. Along comes the end of the tenancy. I arrange for a professional carpet cleaning at £200. When the guy comes he tells me the carpets aren't tacked down to the floor as they should have been when installed. This will impede the cleaning. I called the estate agents to determine what they wanted done. They said to have them cleaned regardless of them not being secured propey. So I proceded. We then do the check out inventory. We are given the all clear. Before the deposit is released new tenants move into the property. They complain about fur around the carpet edges (where the carpet wasn't secured to the floor). The estate agents have the carpets tacked down and re-cleaned at a cost of £200 and deduct the cleaning cost from our deposit. I dispute it. I produce the relevant paperwork, including the receipt for the carpet cleaning and the original notification that no deductions would be made as it passed inspection. I didn't have proof that the agents had told us to continue with the carpet clean regardless of the carpet not being tacked down because I had called them instead of emailing. The arbiter ruled against us. " Think you were just unlucky to be honest. Personally I loath estate agents and landlords but I'm surprised by the DPS in your case. | |||
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"Our tenant has just given us notice she is moving, so could be interesting. The house was brand new when she moved in, we will have to wait and see what condition it is in..." Did you do regular house inspections? | |||
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