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"Stupid question I know,but does anyone have one? I've just bought one and all I want to do is scan and copy something at the mo,but the paper keeps jamming. I haven't used it yet so there's nothing in there. Any ideas before I lose my patience? Try YouTube. Type in the model number. The chances are someone will have reviewed it. You may get your answer there. HTH | |||
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"Stupid question I know,but does anyone have one? I've just bought one and all I want to do is scan and copy something at the mo,but the paper keeps jamming. I haven't used it yet so there's nothing in there. Any ideas before I lose my patience? I've already tried that I couldn't find anything regarding the paper. I'm clearly being really daft,I have no patience whatsoever. I just don't know why it's not going through properly | |||
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"Have you removed all the tape and packaging correctly? They tape up most of the moving parts, you may need to open it and check again for coloured tape" I think I have I can't see anything else,does it matter what type of paper I use?! | |||
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"Take it back and get a replacement. There could be a problem with the machine, a part broken inside, who knows? Now is the only time you'll be able to replace it, but don't forget to get the ink cartridges replaced too." I just want to make sure I'm not being a complete div before I do | |||
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"Shouldn't do as long as it's not really thick paper. The printer should have some built in diagnostic utility, have a look in the manual, should be a case of pressing a couple of buttons and let it do its thing" It keeps coming up with an E and 3,but I can't for the life of me see what that means | |||
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"see if there's a system reset in the printer menu, get this all the time with canons" It's a hp printer... | |||
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"see if there's a system reset in the printer menu, get this all the time with canons It's a hp printer..." fair enough, still there usually a system reset with most manurfacturers | |||
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"Have you tried shouting at it and making threats?" That's no help!!! The paper is now half way through with a 4 and an E flashing now!!! | |||
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"Done fixed? | |||
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"Done It is (I think) | |||
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"Done Happy to have helped. | |||
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"Done I do believe you were no help whatsoever,not even a tiny bit! | |||
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"Done *don't | |||
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"What was causing the problem then? It wasn't that paper which is white on both sides, I don't suppose? I'm not telling you | |||
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"Done I think you were right the first time. | |||
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"Done Oh god I've lost all sense,think I need to log off and watch Corrie | |||
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"Done Watch out for the grammar nazis. Do you fancy a birthday, we're all having one...... | |||
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"What was causing the problem then? It wasn't that paper which is white on both sides, I don't suppose? I KNOW WHAT IT WAS.. she forgot to take the ream of paper out the packaging.. Lol | |||
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"Done The grammar nazis can stick something up their bottom! Nooo I don't want a birthday that would mean I'm one step closer to being 50! | |||
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"What was causing the problem then? It wasn't that paper which is white on both sides, I don't suppose? | |||
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"Done I had one recently, but kept it quiet! | |||
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"Done Challenge accepted...... | |||
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"Done That means no pressies though,I want pressies | |||
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"See often at work when people phone up saying this has happened to them, after just buying a printer. It's because they haven't taken off all the tape or packaging on the inside of the printer that stops things moving about during transit. Nope that wasn't the reason,try again... | |||
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"See often at work when people phone up saying this has happened to them, after just buying a printer. It's because they haven't taken off all the tape or packaging on the inside of the printer that stops things moving about during transit. Paper jam or ink cartridges needed reinstalling? | |||
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"See often at work when people phone up saying this has happened to them, after just buying a printer. It's because they haven't taken off all the tape or packaging on the inside of the printer that stops things moving about during transit. Maybe the latter,well one of them anyway | |||
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