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laptop help

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By *nnejohn OP   Couple
over a year ago

warrington

trying to install the free download of windows 10.loads 78% then gives error code 80200013.have tried disabling firewalls and anti virus progs with no joy.any ideas guys?

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By (user no longer on site)
over a year ago

There have been many problems with windows 10, what about if you shut down the pc then on again.

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By (user no longer on site)
over a year ago

how you connecting to the internet? apparently that error is a proxy error.

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By (user no longer on site)
over a year ago

I've had a go at downloading it a few times....keep getting sent link in emails.

Never seems to work so given up.

Either way it seems that every time Microsoft come up with a new version of windows it is just one step worse than the previous one!

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By *nnejohn OP   Couple
over a year ago

warrington

tried shutting down.

connecting thru wii fi,could that be the prob then?

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By (user no longer on site)
over a year ago

could be if you've turned off anti-viruses and firewalls, i copy and pasted this for you (got it off the official MS site).

Follow these methods and check if it helps:

Method 1:

Temporarily disable third party anti-virus software and install the update.

If you have any third party software installed on the computer, then I would suggest you to temporarily disable the anti-virus software.

Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2:

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

Click the Settings icon at the top right corner in internet explorer.

Click the Tools button, and then click Internet Options.

Click the Connections tab, and then click LAN settings.

Uncheck the box next to "proxy server for your LAN".

Click on OK to save the setting and close window

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By *nnejohn OP   Couple
over a year ago

warrington


"could be if you've turned off anti-viruses and firewalls, i copy and pasted this for you (got it off the official MS site).

Follow these methods and check if it helps:

Method 1:

Temporarily disable third party anti-virus software and install the update.

If you have any third party software installed on the computer, then I would suggest you to temporarily disable the anti-virus software.

Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2:

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

Click the Settings icon at the top right corner in internet explorer.

Click the Tools button, and then click Internet Options.

Click the Connections tab, and then click LAN settings.

Uncheck the box next to "proxy server for your LAN".

Click on OK to save the setting and close window

"

thanks for that,will try

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By (user no longer on site)
over a year ago

i tried downloading it the other day but my laptop is too old to even care about downloading any of it, but i did look about to see why not first and found a lot of people having problems.

some people have had success downloading win10 as an .iso file, either to a USB stick or disc and installing it that way.

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By *inky-MinxWoman
over a year ago

Grantham

Windows 10

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By (user no longer on site)
over a year ago

you have to reset computer like factory settings to a previous date choose a date the day beofre you started having sex with windows 10

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By *nnejohn OP   Couple
over a year ago

warrington

lol

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By (user no longer on site)
over a year ago

don't put W10 on any computer over two years old or you risk problems

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By *ophieslutTV/TS
over a year ago

Central

I've upgraded a 3 or 4 years old laptop running 7 with zero problems.

The 80200013 error code does appear to be as explained above. There are a few,months left to get the free upgrades - so no need to rush.

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By *illwill69uMan
over a year ago

moston


"trying to install the free download of windows 10.loads 78% then gives error code 80200013.have tried disabling firewalls and anti virus progs with no joy.any ideas guys?"

Find someone with a Windows 10 installation disk and load it that way (I know your win 7/8 licence will work if installed that way too as I have done it on my laptop). I would invite you round and do it for you but I am bi.

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