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Hermes delivery

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By *aeBabe OP   Woman
over a year ago

London

So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories? "

Herms again. Had a text saying unable to deliver parcel no safe place driver left card will redeliver tomorrow... got home no card they left parcel with a neighbour x

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Mine got left in the bin, that was left out for the bin men

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By (user no longer on site)
over a year ago

One I had from MyHermes was 'The package you sent was over the weight you specified, so we will not deliver it until the outstanding balance (for the new weight range) has been paid. If you do not pay with 7 working days then the package will be disposed of'

Luckily for me, the winner on eBay had already thanked me for receiving the item!!

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By *iamondsmiles.Woman
over a year ago

little house on the praire

My best, it wasn't Hermes but I had a parcel randomly left at a shop the other side of town and NO card.

I only found out when I phoned the company how long my parcel would be and they said it had been delivered. Then they had to phone the parcel company to find out where they had left it

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By *ancs MinxWoman
over a year ago

Burnley


"Mine got left in the bin, that was left out for the bin men"

so did mine by the post office, by the time i got home all i had was the card behind the door, and my bin had been emptied......so no Basque!

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By (user no longer on site)
over a year ago

Yodel. They are comical asshats.

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By (user no longer on site)
over a year ago

Bought a childs electric bike from Maplin for £80. We were on holiday when it was delivered and whoever delivered it left it on my doorstep. Unaware to us the neighbours took it in but we didnt see them for days and we phoned maplin to ask where it was and they said it was left in our porch. Funny, as we only have a doorstep. Definitely no porch. So they said we could collect another in store so we did. A few days later the neighbours bought the other one round. Phoned maplin to take it back and they said dont worry about it. Result!

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By (user no longer on site)
over a year ago

A friend of mine works for DHL.

Even DHL staff know them as drop it, hide it, lose it.

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By (user no longer on site)
over a year ago

Hermes are terrible - they just dump stuff on my doorstep, in view of the road, and never ask for a signature if I'm in.

Hermes have lost several parcels sent to me, and won't take any responsibility at all..

I think that they just hire anyone with a van and pay once per delivery, so the drivers just drop the stuff wherever they can.

They once lost an expensive parcel - an urgent car part - and their driver swore to the supplier that he'd left if in the conservatory at the back of my house. I haven't got a conservatory and neither has anyone else up my road...

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By (user no longer on site)
over a year ago

I had a delivery of flowers and a box of chocolates for my birthday one hot July.....it was left on my doorstep all weekend as i was away ....I'm sure they were lovely....

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By *ophieslutTV/TS
over a year ago

Central


"Mine got left in the bin, that was left out for the bin men"

I've had that too - I think a lot of these delivery staff are under severe contract terms. Though your goods getting offloaded into the bin truck isn't an ideal system.

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By (user no longer on site)
over a year ago

Oh crap..,I am waiting for a delivery from these people at the moment..,

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By (user no longer on site)
over a year ago

I've watched a note come through the door saying I wasn't in while I was sat on the sofa. Didn't even attempt to knock on the door!

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories? "

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

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By *els01Woman
over a year ago

Glasgow

I once had shoes go missing from Hermes allegedly left under the chair in the close, err nope!!

have also had some crackers from Yodel too! xxx

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ? "

I'm sure lots of people can afford to take a few days off work to wait in for their parcel

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

I'm sure lots of people can afford to take a few days off work to wait in for their parcel "

if you can't be in for a parcel of five pair of shoes then don't order them online simples innit

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By *ENGUYMan
over a year ago

Hull

I once had an item scheduled to be delivered to my work address, only for the delivery fail to show up!

When I queried it with the delivery company, they protested that their driver had made the drop at a specific time, and stuck to their guns, until, that is, I sent them a copy of our site CCTV images covering our site entrance and asked on the basis of the recordings, were they using invisible vehicles?

They checked up on the driver and found he was skiving off some sections of the route and spending time instead at home during the day!

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By *iamondsmiles.Woman
over a year ago

little house on the praire

Oh yes, this was a Hermes one, ordered a parcel it arrived in a big packet and guess what was in it..... Nothing

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

I'm sure lots of people can afford to take a few days off work to wait in for their parcel

if you can't be in for a parcel of five pair of shoes then don't order them online simples innit "

I'm sure it's pretty simple to drop parcels back off at depot rather than leave them in plain view on a doorstep as well.

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By (user no longer on site)
over a year ago


"I once had an item scheduled to be delivered to my work address, only for the delivery fail to show up!

When I queried it with the delivery company, they protested that their driver had made the drop at a specific time, and stuck to their guns, until, that is, I sent them a copy of our site CCTV images covering our site entrance and asked on the basis of the recordings, were they using invisible vehicles?

They checked up on the driver and found he was skiving off some sections of the route and spending time instead at home during the day!

"

well he wants sacking mate or shooting whichever i'm just talking from my own experience of multi dropping and customers not been in when they should especially on large items ie washing machine ,fridge or anything what can't fit through at letter box

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By *iamondsmiles.Woman
over a year ago

little house on the praire

From Hermes I get a message to say its being delivered a message to say its been delivered

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By (user no longer on site)
over a year ago


"From Hermes I get a message to say its being delivered a message to say its been delivered"

that might be there method of doing things

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ? "

And we have to be mind readers and know when exactly it is being delivered? Not all companys give you an exact day and time

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By (user no longer on site)
over a year ago

They leave mine in the wheelie bin, so if anyone wants free parcels just find where I live

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ? "

Ahhh, people so not being at home eradicates a delivery man's common sense.

Perhaps we could train up chimps to do the job? They seem able to maintain basic knowledge skills when taught.

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By *ischief ManagedCouple
over a year ago

manchester

Hermes are feckin shite weve always had issues with them

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By *eerobCouple
over a year ago

solihull

Quite simply Hermes are crap. Definitely worst delivery company. Could never recommend them to anyone.

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By *aeBabe OP   Woman
over a year ago

London


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

I'm sure lots of people can afford to take a few days off work to wait in for their parcel

if you can't be in for a parcel of five pair of shoes then don't order them online simples innit "

You would have left mine in the bin wouldn't you?

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By (user no longer on site)
over a year ago

Not a funny one but Hermes left a card to say they'd tried to deliver a parcel but there was nowhere secure so they'd try again. I spoke to someone on their video chat who when I said it wasn't for me, told me to ignore the card. Thing is there's a name and phone number to ring but no-one answers it. Parcel is act for my next door neighbour

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

And we have to be mind readers and know when exactly it is being delivered? Not all companys give you an exact day and time"
actually most companies do give you notices via email or text or calls nowadays

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat. ah right so you leave a washing machine at the front door would you cos your not in ?

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

Ahhh, people so not being at home eradicates a delivery man's common sense.

Perhaps we could train up chimps to do the job? They seem able to maintain basic knowledge skills when taught. "

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

I'm sure lots of people can afford to take a few days off work to wait in for their parcel

if you can't be in for a parcel of five pair of shoes then don't order them online simples innit

You would have left mine in the bin wouldn't you? "
if it were me delivery it most likely otherwise it would have been failed and gone back to base

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By *anchestercubMan
over a year ago

manchester & NI

Thank god for the concierge.

But I do love DPDs live tracking, very useful if you're out and want to nip home just in time for the parcel to arrive.

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By *oachman 9CoolMan
over a year ago

derby


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat. I,ve had hermes and yodel with hermes you can follow their movements on line through A link they give you so delivery time Can more or less be guessed, but always be present during that period, If they don,t knock on the door thats very poor, And I (think) you can do the same with yodel, from what it told me on line about delivery time they were right within a day as anyone seen this facility, thou I think yodel caught me out once and left it over the gate, I should of left the porch door open.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

And we have to be mind readers and know when exactly it is being delivered? Not all companys give you an exact day and time"

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By (user no longer on site)
over a year ago

I ordered a large number of items from asos and they sent it my old place which as a flat with a communal hallway. When I eventually tracked it down I found it dumped in the communal hallway, how secure!

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By (user no longer on site)
over a year ago

I had a very fragile parcel thrown in through a high window! Luckily they were very well packaged and didn't break!

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By (user no longer on site)
over a year ago

Asos, ordered £300 worth of clothes and lived in a building with 2 flats no one had seen it stated delivered and signed for, complained got a full refund and 2 weeks later I got a hand written note off a business down the road saying they had my parcel found it dropped in their delivery bay so thanks for the free clothes Asos

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By (user no longer on site)
over a year ago

Also another thing to look put for is with parcelforce.

Twice I have been tracking a delivery when it comes up delivered and signed for when it hasn't even been delivered. I've sent them a really sh***y email, then 2 hours later the postman knocks and delivers it. May not be a terrible thing to happen but when you go to check the proof of signature and its a random squiggle it really makes you angry.

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By *enard ArgenteMan
over a year ago

London and France


"I've watched a note come through the door saying I wasn't in while I was sat on the sofa. Didn't even attempt to knock on the door! "

I had that once too . Managed to block the bloke; he was in a tiny car; had no parcels in the car at all ; just a stack of " you were out " cards;

Reported to the trading people;

It seems that if they have a lot of deliveries ; they just send out a bloke to drop off the cards; so you then have to go to their depot to collect; saves them time and a van.

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By *ittall2020Man
over a year ago

Norwich

It must vary a lot by area, I've always found Hermes really good. On Monday I had something delivered by them that I'd only ordered on Saturday. Parcelforce are lousy here, late, damage etc, and every parcel is opened a little or holed. Worst ever was City Link, who were atrocious here in every way. I even walked into their warehouse one day (no staff at counter) to find they were all having a water fight among the parcels. But on a positive note, best ever job was by Amtrak- I bought a freshly refurbed set of car wheels and they delivered them unmarked despite the twat of a sender not packaging them at all and just sticking address labels on them.

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By *oobsandballsMan
over a year ago

st andrews

Hermes deliver my Simply Be parcels to my work, never had an issue.

Yodel, on the other hand, are appalling. Last year I ordered a mask from eBay for a costume, it was part of an outfit for a convention I was attending. By two weeks before the con, I still hadn't received it so contacted the seller. All

I got was a tracking number so I had to go round the houses trying to find out which company it was, and eventually discovered it was Yodel.

They informed me the driver had left the parcel at my front door about 2 weeks prior. I asked if he meant my actual front door, or the front door of the building. They couldn't confirm, but they admitted liability straightaway.

The seller however was a complete wanker, kept telling me to ask my neighbours if they had it, offering to send another one instead of a refund (and I'd have to pay extra for them to send it special delivery!!!) but the event had passed so I didn't need it anymore. Eventually had to get eBay to force a refund.

Had Yodel not dumped it at their arse in the first place, I wouldn't have had weeks of hassle. Pricks.

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By *elvet RopeMan
over a year ago

by the big field

Hermes threw my glass parcel, marked 'FRAGILE! GLASS' over a 7ft fence, on to concrete, in the pouring rain.

Replacement sent....guess where it was left?

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By (user no longer on site)
over a year ago


"So I recently went shopping for shoes and my shopping was delivered while I was at work. I only knew it had arrived when my sister sent me a picture of how it had been left. It was a bag of 5 pairs of shoes under our front door mat with the hermes card saying: sorry I missed you I left your parcel (secure front porch was ticked) under mat.

Well done Hermes delivery man, no one will think to look there.

Anyone have any funny delivery stories?

well been a delivery man not hermes but know what it's like having customers who are out when a delivery is coming then thank your lucky stars you got your parcel you should be in when the parcel arrives then it wouldn't get left in a silly place would it ?

And we have to be mind readers and know when exactly it is being delivered? Not all companys give you an exact day and timeactually most companies do give you notices via email or text or calls nowadays "

Yeah most not all

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By *itzWoman
over a year ago

south wales

My Hermes deliveries are largely conducted by self employed people in their own vehicles

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By (user no longer on site)
over a year ago


"I've watched a note come through the door saying I wasn't in while I was sat on the sofa. Didn't even attempt to knock on the door! "

I've had that before, cheeky buggers.

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By *riskynriskyCouple
over a year ago

Essex.

There are generally two types of driver for courier companies. The company driver, paid a fixed rate.

Secondly the local area courier, they are paid per delivered parcel. They are meant to try your door and one door either side. That means if you and your neighbours are out, the courier has tried 3 doors and returned to your door with a card. So that's 4 doors they have been to and not got paid. So if that happens for the 3 attempts they are supposed to do, they have been to 12 doors and writen 3 cards for nothing.

If the driver has 60 parcels a day, that's 240 doors they could have been to for nothing. They pay for their own vehicle and fuel out of the money they earn.

Why would a courier want to drive back to a depot to return a parcel incurring more fuel costs and lost time...

People expect free postage yet 1st class delivery.

Sports direct want signatures for every parcel. They wrap China mugs in a plastic page for gods sake...

I don't work for a courier company but know how it works...

Yes there are a lot of people who don't care, however a lot do but get treated like shit by the company and customers alike...

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By *oobsandballsMan
over a year ago

st andrews


"There are generally two types of driver for courier companies. The company driver, paid a fixed rate.

Secondly the local area courier, they are paid per delivered parcel. They are meant to try your door and one door either side. That means if you and your neighbours are out, the courier has tried 3 doors and returned to your door with a card. So that's 4 doors they have been to and not got paid. So if that happens for the 3 attempts they are supposed to do, they have been to 12 doors and writen 3 cards for nothing.

If the driver has 60 parcels a day, that's 240 doors they could have been to for nothing. They pay for their own vehicle and fuel out of the money they earn.

Why would a courier want to drive back to a depot to return a parcel incurring more fuel costs and lost time...

People expect free postage yet 1st class delivery.

Sports direct want signatures for every parcel. They wrap China mugs in a plastic page for gods sake...

I don't work for a courier company but know how it works...

Yes there are a lot of people who don't care, however a lot do but get treated like shit by the company and customers alike...

"

That doesn't make it ok to just dump the parcels in bins, chuck them over fences or just leave them on the doorstep where anyone can come along and take it. Their job is to deliver a parcel to a customer, they know that when they take the job on.

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By (user no longer on site)
over a year ago

A few years ago I ordered some crockery. It was duly delivered by the courier who threw it over the back gate. Unfortunately the packaging didn't save it all. In fairness, there was nothing on it saying fragile and she was used to dropping of clothes that way. Since then the recycling bin is normally used.

Her

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By *thwalescplCouple
over a year ago

brecon


"Yodel. They are comical asshats."

Yup.

Jayne had a parcel delivered Tuesday.

Nice Mr Yodel man had left it (a cardboard box) by the back door........... uncovered, fully visible and in the pouring rain.

He was nice enough to leave a card claiming that he'd left it there because that's what Jayne had said to do on the delivery instructions... lying toad!

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By *riskynriskyCouple
over a year ago

Essex.


"There are generally two types of driver for courier companies. The company driver, paid a fixed rate.

Secondly the local area courier, they are paid per delivered parcel. They are meant to try your door and one door either side. That means if you and your neighbours are out, the courier has tried 3 doors and returned to your door with a card. So that's 4 doors they have been to and not got paid. So if that happens for the 3 attempts they are supposed to do, they have been to 12 doors and writen 3 cards for nothing.

If the driver has 60 parcels a day, that's 240 doors they could have been to for nothing. They pay for their own vehicle and fuel out of the money they earn.

Why would a courier want to drive back to a depot to return a parcel incurring more fuel costs and lost time...

People expect free postage yet 1st class delivery.

Sports direct want signatures for every parcel. They wrap China mugs in a plastic page for gods sake...

I don't work for a courier company but know how it works...

Yes there are a lot of people who don't care, however a lot do but get treated like shit by the company and customers alike...

That doesn't make it ok to just dump the parcels in bins, chuck them over fences or just leave them on the doorstep where anyone can come along and take it. Their job is to deliver a parcel to a customer, they know that when they take the job on.

"

And you know what kind of service you are going to get when your courier is getting paid 50p - 65p to deliver a parcel...

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By *oxymTV/TS
over a year ago

cramlington

I'm a postie

I've seen couriers leave parcels out on the front facing the road and been there for days as the owner is on holiday somewhere

Oh and I don't leave them in bins I will only put in a safe place if the customer asks or leave with a neighbour , otherwise I can get in trouble with work

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By (user no longer on site)
over a year ago

I once shit in a parcel and left it outside my ex girlfriends

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By *oxymTV/TS
over a year ago

cramlington


"I once shit in a parcel and left it outside my ex girlfriends "

Haha

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