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Do you complain or are you too embarrassed to?

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By *UNCHBOX OP   Man
over a year ago

folkestone

If you receive bad service from a shop, restaurant etc, do you feel the need to complain about it to make them aware of it, or are you too embarrassed to?.

Personally speaking, i tend to complain when it's really bad service. Currys and sports direct.com are the two ive had to complain to because their service was appalling.

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By *iewMan
Forum Mod
over a year ago

Angus & Findhorn

I always complain when I get bad service.

and equally recognise great service by asking for the manager to say thanks.

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By *iamondsmiles.Woman
over a year ago

little house on the praire

I complain when i need to, im not one of these that complain about anything and everything but if it has been bad then i will, in a nice polite manner

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By *emmefataleWoman
over a year ago

dirtybigbadsgirlville


"If you receive bad service from a shop, restaurant etc, do you feel the need to complain about it to make them aware of it, or are you too embarrassed to?.

Personally speaking, i tend to complain when it's really bad service. Currys and sports direct.com are the two ive had to complain to because their service was appalling. "
Of course i complain!!! I have sent more food back as it wasnt to my liking than i have hot dinners! In my opinion you pay for food it should be cooked as you want it not how someone else feels you should want it.

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By (user no longer on site)
over a year ago

I generally complain and then realise some time later that no matter how genuine my complaint was,they could't usually give a shit.

so i don't go back

i'm running out of places to go now

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By (user no longer on site)
over a year ago

I too have no compunction in complaining if service is shoddy or food is bad, but I'm also the first to praise if it's good, and leave a hearty tip if it is.

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By *emmefataleWoman
over a year ago

dirtybigbadsgirlville


"I too have no compunction in complaining if service is shoddy or food is bad, but I'm also the first to praise if it's good, and leave a hearty tip if it is. "
I agree its good to give praise also

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By (user no longer on site)
over a year ago


"I too have no compunction in complaining if service is shoddy or food is bad, but I'm also the first to praise if it's good, and leave a hearty tip if it is. I agree its good to give praise also "

Most galling is going out for a meal and knowing you can cook it better yourself, if it's not done properly I do tell them quietly and agree how much they are going to get paid .

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By *andKCouple
over a year ago

Norfolk

yep - sent my chips (sorry fries) back on Thursday night cos they were cold, then told the waitress she would never see me in the place again, when asked why I said well the chips (sorry fries) for a start, but you took my drink order before the table next to mine but they had theirs a good 5 minutes before me, got a buncj=h of vouchers but still don't think I will go back

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By (user no longer on site)
over a year ago

I give credit when credit is due, and would complain if I believe it is warranted.

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By (user no longer on site)
over a year ago

i don't consider it complaining if i have been given bad service...I'm exercising my rights.

A business that wishes to continue will not be offended by you pointing out where it needs improvement....a good manager would rather know how to make you come back rather than tell your friends not to go.

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By (user no longer on site)
over a year ago

I believe people should complain in a controlled, quiet manner if the situation warrants it ... having said that, I'd be a bit worried sending food back to the kitchen in a restaurant just in case they spat in it before sending it back. I've watched those programmes!

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By (user no longer on site)
over a year ago

when i worked as a head chef in some hotels i would be happy to go out and hear about any complaints

i love the job and all the long hours just to hear good comments

never worried about complaints it made me do things better and always dealt with them right away

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By *ustyWoman
over a year ago

inverclyde

i will be making a complaint to an insurance company tomorrow re my car when it got repaired after a smash, the repairers didnt fit a new front grill and it was not broken before the smash

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By (user no longer on site)
over a year ago

I have no qualms in complaining, and Curry's was a recent one. They charge you a premium for timed delivery and don't show up. When I complained I was told as I'd ordered "small" goods it was comimg by courier so couldn't guarantee delivery! No mention of that when they charge £10 for timed deliver slots!

I always need to send my steak back as I eat it rare and it's always overcooked.

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By *emmefataleWoman
over a year ago

dirtybigbadsgirlville


"

I always need to send my steak back as I eat it rare and it's always overcooked."
why cant they cook a rare steak it isnt hard is it?!

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By (user no longer on site)
over a year ago


"

I always need to send my steak back as I eat it rare and it's always overcooked."

is it rare or au bleu you like your steak

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By *emima_puddlefuckCouple
over a year ago

hexham


"

I always need to send my steak back as I eat it rare and it's always overcooked.

is it rare or au bleu you like your steak "

oh its only worth eating bleu.

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By (user no longer on site)
over a year ago

Its a complain culture if you dont complain you dont get discounts i complained about a water drainage bill i wrote back to nw utilities saying the wording of there letter was causing me some stress it was bordering on harrassment.

I got a letter back saying In light of your complaint we have credited you the amount for this years bill which was if i can remember around £450.00....Try it

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By (user no longer on site)
over a year ago

Nervous to say. unless the company im with are not shy

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By (user no longer on site)
over a year ago

I do if its something really bad, if its just a minor thing I let it go

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By (user no longer on site)
over a year ago


"i don't consider it complaining if i have been given bad service...I'm exercising my rights.

A business that wishes to continue will not be offended by you pointing out where it needs improvement....a good manager would rather know how to make you come back rather than tell your friends not to go.

"

this one

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By (user no longer on site)
over a year ago

Yes and pizza hut in gloucester has got to be the worst, sat there waiting and waiting, 45 mins later people that had arrived at the same time we did, had eaten and left. When we reminded them we hadnt eaten, they came with the food but no cutlery for my pasta, we got half our money back

Best service for me is always Telewest and British Gas for their servicing department, and i tell them too

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By *he_original_poloWoman
over a year ago

a Primark shoebox in Leicester

If it's just poor/bad service, I am unlikely to complain... I'll just go somewhere else in future and if I will be going somewhere else in future, why would I want to give them feedback to help them improve their business.... fuck 'um!

If somewhere pisses me off and I usually like the place, yes I will tell them.

As 'they' say.... feedback is a gift. I am selective about who I give my gifts to.

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By (user no longer on site)
over a year ago

If the service I recieve is below standard then yes I do, have done it a few times in restraunts.

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