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By (user no longer on site) OP   
over a year ago

Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX

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By *hampagne4usMan
over a year ago

Teddington

Do a Google search if you have access on another device also see this link - it seems a common problem

http://answers.microsoft.com/en-us/windows/forum/windows8_1-security/error-code-0xd0000072-while-switching-from-my/a7ca85b7-6526-4988-981e-5c7cd00fb85f?auth=1

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By (user no longer on site)
over a year ago

That's a file exception error I think, means it can't find the file it needs to do the switch, however, I'm not sure and can't remember how to fix. I usually just restart and see how that goes

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By (user no longer on site) OP   
over a year ago


"Do a Google search if you have access on another device also see this link - it seems a common problem

http://answers.microsoft.com/en-us/windows/forum/windows8_1-security/error-code-0xd0000072-while-switching-from-my/a7ca85b7-6526-4988-981e-5c7cd00fb85f?auth=1

"

Thank you will try that x

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By (user no longer on site)
over a year ago

Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

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By (user no longer on site) OP   
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes."

I have done virus / malware check and there wasn't any problems x

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By (user no longer on site)
over a year ago

Really stupid question but you have tried a reboot in case Windows Updates are pending installation ? It can cause funnies

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By (user no longer on site) OP   
over a year ago


"Really stupid question but you have tried a reboot in case Windows Updates are pending installation ? It can cause funnies"

Yep tryed it x

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By (user no longer on site)
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

I have done virus / malware check and there wasn't any problems x"

What did you use to check?

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By (user no longer on site) OP   
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

I have done virus / malware check and there wasn't any problems x

What did you use to check?"

Avoid for viruses and malwarebyte x

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By (user no longer on site)
over a year ago

[Removed by poster at 25/10/15 10:14:42]

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By (user no longer on site)
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

I have done virus / malware check and there wasn't any problems x

What did you use to check?

Avoid for viruses and malwarebyte x"

AVG? AVAST?

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By (user no longer on site) OP   
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

I have done virus / malware check and there wasn't any problems x

What did you use to check?

Avoid for viruses and malwarebyte x

AVG? AVAST?"

Avg x

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By *ig1gaz1Man
over a year ago

bradford

the error code is to do with proxy settings when the account was first made

the above link does it

but is ackward to read

Method 1

Try resetting proxy settings

Method 2

Deleted all the trusted PC’s

Login to: account live place

And deleted all the trusted PC’s

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By (user no longer on site)
over a year ago


"Only time I have seen this before was when malware/virus got on to a PC unfortunately fixing it was a messy job. Sorry I don't have any quick fixes.

I have done virus / malware check and there wasn't any problems x

What did you use to check?

Avoid for viruses and malwarebyte x

AVG? AVAST?

Avg x"

Try malwarebytes.

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By (user no longer on site) OP   
over a year ago


"the error code is to do with proxy settings when the account was first made

the above link does it

but is ackward to read

Method 1

Try resetting proxy settings

Method 2

Deleted all the trusted PC’s

Login to: account live place

And deleted all the trusted PC’s "

I've had the same account years and can use it on everything else x tryed proxy settings x

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By (user no longer on site)
over a year ago


"Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX"

Bloody hell.. I thought by the forum title you were stuck in the loo or something ??

I'm not a geek but I've watched the IT crowd .... So have you tried switching it in and off again?

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By (user no longer on site)
over a year ago

Mwh my usual default position is reformat and reinstall.

But I am spectacularly lazy lol

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By *ig1gaz1Man
over a year ago

bradford

? have you tried everything on that page thats linked on the second post on thread including page 2 the very last post

which is what id go for first to gain access to it

if everything failed then do whats on page one

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By (user no longer on site) OP   
over a year ago


"? have you tried everything on that page thats linked on the second post on thread including page 2 the very last post

which is what id go for first to gain access to it

if everything failed then do whats on page one "

Tryed it all xx even my partner has x

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By (user no longer on site) OP   
over a year ago


"Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX

Bloody hell.. I thought by the forum title you were stuck in the loo or something ??

I'm not a geek but I've watched the IT crowd .... So have you tried switching it in and off again? "

That was 1st thing I tried lol x

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By (user no longer on site)
over a year ago


"Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX

Bloody hell.. I thought by the forum title you were stuck in the loo or something ??

I'm not a geek but I've watched the IT crowd .... So have you tried switching it in and off again?

That was 1st thing I tried lol x"

Step 2 apply a 'light' tap with a heavy hammer

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By *oodmessMan
over a year ago

yumsville

how the fuck does anyone use a computer these days. I am literate, but shit - I would do the man thing and end up buying a new one saying it's knackered.

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By (user no longer on site)
over a year ago


"Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX"

Have you tried windows help? I had problems with updating mine as it wouldn't find a thing, not even the start button! A few rests and Microsoft help page did the trick!

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By (user no longer on site) OP   
over a year ago


"Im trying to switch accounts on windows 8.1 but all I get I'd error code 0xd0000072.

I've checked for viruses and malware, search Google and you tube but can not find anything xx

PLEASE CAN SOMEONE HELP XXXX

Have you tried windows help? I had problems with updating mine as it wouldn't find a thing, not even the start button! A few rests and Microsoft help page did the trick! "

Yep tryed it nothing works x

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By *ig1gaz1Man
over a year ago

bradford

heres another to try

First of check if your Microsoft account is running well or not by visiting status.live.com

Step 2:

Now to reset the proxy settings, open the administrative command prompt window by right clicking on the windows logo

Step 3:

Then input the commands given below one after the other and press enter.

netsh

winhttp

import proxy source=ie

That’s it. Now restart your PC to fix the problem.

if that fails is there any files that you want out of the other account as there is a way to get at them and save them

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