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Help with hotmail please

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By *ealfun OP   Couple
over a year ago

darleston

We hope someone can help.

We went to use our hotmail account which we havnt used for a while and after logging in a request came up for our telephone number saying it was to protect our identity and info.

Is this a genuine request.

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By (user no longer on site)
over a year ago

I believe it is genuine as we get the same but you can also skip it xx

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By *man33Man
over a year ago

oxford/Aylesbury

i have had it and i have always said skip too, never been issuex

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By (user no longer on site)
over a year ago

Sadly yes its real, it will also ask for other email accounts you have for 'verification' personally I find it disgusting

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By *obbytupperMan
over a year ago

Menston near Ilkley


"Sadly yes its real, it will also ask for other email accounts you have for 'verification' personally I find it disgusting"

It's so they have a method of reminding you of your password if you forget it. Nothing 'disgusting' about it.

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By *ig1gaz1Man
over a year ago

bradford

hotmail is not the only one that is asking for phone verified accounts

sooner or later the account will lock down, ive had and a few friends account has also done it

they have to be verified by a code number

ive got the old .com ones so verified mine and theres using my account

co.uk cannot be verified with the same

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By *osieWoman
over a year ago

Wembley


"We hope someone can help.

We went to use our hotmail account which we havnt used for a while and after logging in a request came up for our telephone number saying it was to protect our identity and info.

Is this a genuine request."

Yes; the request is for a cellphone number so MicroSoft can send a 4 digit verification code which you then enter into the system. I think, MS are using this to close down the tens of millions of dormant email accounts

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By *orthyorkypairCouple
over a year ago

North Yorkshire

yes its a security check that hotmail does if the account is a long time idle

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