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Vodafone phone rip-off scam

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By *irce OP   Woman
over a year ago

Gloucester

Vodaphone is helping scam artists rape your phone bill by letting them attach extras to your bill so far £60 has gone from my account and they know about it and will not stop it, deny all knowledge yet they work with the scamers as the police informed me

Action fraud has taken my and others cases on....so watch your bills as they are taking monies for charities without your consent.. .it's a nightmare I could just cry.

Big company big scam and I am going to the press about it also.

Rip off UK and I hope one day these people are put down for a long time..

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By *iamondjoeMan
over a year ago

Glastonbury

Sounds like a case for Which?

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By *irce OP   Woman
over a year ago

Gloucester


"Sounds like a case for Which?"

Thank you, any advice welcome as vodaphone will que me and not answer my questions or transfer me to complaints, methinks they know how to grind you down into submitting to fraud,legal grey area again no doubt

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By (user no longer on site)
over a year ago

I cant get through to Vodafone. 40 has been added to my sons account and when I call, I am in the queue for like 3 hours. Xx

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By *rank_SimoneCouple
over a year ago

Bideford

I would send a recorded letter to their customer services pointing out your disagreement.

Tell them if you do not get the matter resolved fairly you will be cancelling your Direct Debit and going elsewhere.

If they wish to persue you for breach of contract, then say no problem you would only be too happy to see them in a small claims court. They have broken your contract and defrauded you by taking monies from your account you haven't agreed too.

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By *ikeC81Man
over a year ago

harrow

Small claims court

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By *irce OP   Woman
over a year ago

Gloucester


"I cant get through to Vodafone. 40 has been added to my sons account and when I call, I am in the queue for like 3 hours. Xx"

Www.action fraud.uk

Please ring them as it will help us all they are very nice and will inform you of what's going on xx

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By *irce OP   Woman
over a year ago

Gloucester


"I would send a recorded letter to their customer services pointing out your disagreement.

Tell them if you do not get the matter resolved fairly you will be cancelling your Direct Debit and going elsewhere.

If they wish to persue you for breach of contract, then say no problem you would only be too happy to see them in a small claims court. They have broken your contract and defrauded you by taking monies from your account you haven't agreed too."

When I did get through briefly they sad it's a third party not them doing it and the police said that is not the case....oh my head aches trying to sort this and thanks for the advice x

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