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"Has anyone experianced this? Just got a phone call from my 18 yr old daughter,we have gave her money for exmas and she decided to order some Ugg Boots of the internet,it turns out its a fraudulent website from China,so you can imagine she really upset,ive told her not to get upset and when she gets in she can call the bank see what they can do. Has this happened to anyone else? And did you get your money back? My daughter paid by visa debit card x" I'm not sure she will have much luck with a debit card, they are classed as cash so usually takes a law suit to reclaim cash. With a credit card it's much easier as they reverse the transaction and all credit card companies comply. I once got my credit card shut down due to internet fraud because I dared to spend 99p on iTunes! No fraud anywhere! Bizarre. | |||
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"my mate just bought an iphone off the net and paid by debit card. they told him they have to let the sale go through, then if they take the money you have to see if they send you anything. then if they dont or its jekyll you can register it as fraud etc. pain in the arce really, better on a credit card deffo. hope this helps." Thanks,hopefully the bank will do that so she eventually gets her money back. The bank have told her its a fraudulent website and gave her a number to call when she gets in so hopefully she will get her money back x | |||
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"yeah hopefully. its all to do with them taking the money first then either not sending or sending dodgy items. nothings ever easy. apart from me, yaaaaaaaaaay.x." Lol xx | |||
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"Has anyone experianced this? Just got a phone call from my 18 yr old daughter,we have gave her money for exmas and she decided to order some Ugg Boots of the internet,it turns out its a fraudulent website from China,so you can imagine she really upset,ive told her not to get upset and when she gets in she can call the bank see what they can do. Has this happened to anyone else? And did you get your money back? My daughter paid by visa debit card x" It's happening more and more. The banks are often able to trace where the money went but unless pushed may drag their heels. Be polite with the bank but persistent. Its in their interests to keep your daughter banking with them long term so they should make some effort. | |||
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"If she paid with a visa debit card, tell her to contact the bank and demand a visa debit chargeback, thats part of the reason most banks are now moving to visa debit cards, they offer slightly more protection." I was hoping that because it is a visa debit then she might have some luck getting her money back. I will tell her when she gets in. Thanks x | |||
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"She phoned the bank,they have cancelled her card and say they are going to investigate.. Fingers crossed they will get her money back for her x" If you have cancelled the card and reported it as fraud you will get your money back,this happened on ebay with me and Barclays refunded and where really good about it and that was a debit card too,so good luck xx | |||
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"If she paid with a visa debit card, tell her to contact the bank and demand a visa debit chargeback, thats part of the reason most banks are now moving to visa debit cards, they offer slightly more protection." I agree, visa debit chargeback with Lloyds TSB worked for me when getting money back from a holiday company. | |||
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