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"Was told by a customer I could take the day off tomorrow. My boss has said no. I thought the customer was always right?" No. | |||
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" Is the customer always right? Only if they take their custom elsewhere. " Nope, they're still wrong even then, it just makes them feel like they're right | |||
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"Was told by a customer I could take the day off tomorrow. My boss has said no. I thought the customer was always right?" No but the trick is to make them feel right. | |||
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"Well sod it, he said I could take the day off, would even write me a note. So tomorrow I'm going to sit in the park with pimms & strawberries while my colleagues sit in a hot stuffy office." I read "stuffy" as "slutty" then... | |||
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" No but the trick is to make them feel right." This, the customer may always be right, but that doesn't give them the right to be a arse. I find its quite enjoyable to make a comment they don't grasp but the next customer does, raises a smile all round | |||
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"Well sod it, he said I could take the day off, would even write me a note. So tomorrow I'm going to sit in the park with pimms & strawberries while my colleagues sit in a hot stuffy office. I read "stuffy" as "slutty" then..." They are pretty slutty to be fair | |||
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