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Lost £5

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By (user no longer on site) OP   
over a year ago

I tried to upgrade my profile to silver & got nothing for my money & admin won't help.

I won't be making that mistake again.

 (thread closed by moderator)

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By *ee VianteWoman
over a year ago

Somewhere in North Norfolk

How long have you give Admin to respond?

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By *issHottieBottieWoman
over a year ago

Kent

Is this from before where you blocked texts from unknown numbers!?

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By *innamon!Woman
over a year ago

no matter

you must have done something wrong ., Did you get a message to say it had gone through? Usually you do. I upgraded last night by text with no difficulty.

Dont think it fair to say Admin wont help it isnt for them you need to go to bottom of page and write a message they will sort it.

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By (user no longer on site)
over a year ago

This happened to me before and Admin sorted a refund

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By *ee VianteWoman
over a year ago

Somewhere in North Norfolk

Did you contact admin on the upgrade help link and give the information requested?

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By *ee VianteWoman
over a year ago

Somewhere in North Norfolk


"you must have done something wrong ., Did you get a message to say it had gone through? Usually you do. I upgraded last night by text with no difficulty.

Dont think it fair to say Admin wont help it isnt for them you need to go to bottom of page and write a message they will sort it.

"

There's a different link to contact them about upgrade problems. It's in the upgrade faq.

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago

It happened last time & admin sorted it. They don't seem interested this time. My phone seems to block there texts, so it looks like I will have this problem everytime. So I can;t be bothered if I have to go through this everytime.

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By *issHottieBottieWoman
over a year ago

Kent


"It happened last time & admin sorted it. They don't seem interested this time. My phone seems to block there texts, so it looks like I will have this problem everytime. So I can;t be bothered if I have to go through this everytime."

When did you report it this time?

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By (user no longer on site) OP   
over a year ago

I reported it Friday &they gave me a 2 day pass & said wait for a text. Then nothing.

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By *issHottieBottieWoman
over a year ago

Kent


"I reported it Friday &they gave me a 2 day pass & said wait for a text. Then nothing."

So that would of taken you to yesterday, doesn't seen like they've been ignoring you. They aren't psychic. Tell them the text still hasn't come through.

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By (user no longer on site)
over a year ago

Turn your phone off/on, see if text comes then

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By *oonshadowsCouple
over a year ago

Lytham St Annes


"I reported it Friday &they gave me a 2 day pass & said wait for a text. Then nothing.

So that would of taken you to yesterday, doesn't seen like they've been ignoring you. They aren't psychic. Tell them the text still hasn't come through. "

This, and there are other ways to pay than using a phone you know doesn't receive the texts x

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By *odareyouMan
over a year ago

not far from iceland,,,,,, tescos is nearer though :-) (near leeds)


"I tried to upgrade my profile to silver & got nothing for my money & admin won't help.

I won't be making that mistake again."

I've always found them very helpful, I'd message them again

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By (user no longer on site)
over a year ago

I always have this problem, so I started paying by PayPal. I can top up for longer and the encouragement to get free membership time works for me too. It only a problem if there's no solution, top up via text obviously isn't working for you. Next time try another way.

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By *SweetVioletxWoman
over a year ago

Liverpool

Sounds like your phone has the issue not the site.

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By (user no longer on site)
over a year ago


"I reported it Friday &they gave me a 2 day pass & said wait for a text. Then nothing."

Call your network provider, tell them you are waiting for a license key for a bit of software and it keeps not coming through and see if they know why

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By *eforfuncplCouple
over a year ago

Morecambe

Same problem here with iPhone.

I just upgrade online nowadays. Xxx

Always another way to pay xxx

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo


"It happened last time & admin sorted it. They don't seem interested this time. My phone seems to block there texts, so it looks like I will have this problem everytime. So I can;t be bothered if I have to go through this everytime."

If it is your phone blocking text how can it be Admins fault?

Either way if you use the contact button Admin will sort it or offer you some advice

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

PS you can use a landline or Credit card if you are struggling to pay by text

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