FabSwingers.com forum: IT help!!!

By *risky_Mare OP Woman
over a year ago

...Up on the Downs

Ok, the short version - new computer, trying to update from Outlook on XP to Live Mail on 7Pro - it will import filed emails, you can see them download, but when they folder appears in the index it is empty.

Managed to get them imported into Thunderbird on the old machbne, but the tansfer via hard drive is too complicated for me to complete - bloody 'appdata' does not appear in the directory listing under username and that's where the profile needs to be saved!!

Someone has now suggested I try mailstore......

Save me!!!

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By *ig1gaz1Man
over a year ago

bradford

im not so sure as I only use hotmail via there site never downloaded hotmail to pc again after years ago and the viruses

but i think whats happening is because you have downloaded it it wont download it again as you have already received your mail to another system i could be wrong though

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

Mailstore looking hopeful.....

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By (user no longer on site)
over a year ago

In your old outlook goto the file

Menu and perform an export, from there export to a CSV (comma separated value) and include all of your contacts too. On your new machine goto the file menu and import from CSV file, this will import all of your messages & contacts too!

If you need any help on me!

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"In your old outlook goto the file

If you need any help on me! "

Neither seem to offer me the option I'm afraid? I've got as far as getting them all archived on the new computer in MailStore, so at least I can access them easily.

I did manage to get them imported into Thunderbird on the old computer but having trouble transferring file to new computer, the suggested process does not work.

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By (user no longer on site)
over a year ago

bloody 'appdata' does not appear in the directory listing under username and that's where the profile needs to be saved!!

It's a hidden folder. Use Windows search and type this to find it: %appdata%

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

bloody 'appdata' does not appear in the directory listing under username and that's where the profile needs to be saved!!

It's a hidden folder. Use Windows search and type this to find it: %appdata%

But that just pulls up files that have appdata in the location 'address', it does not make it appear in the route directory (like it did in dear old XP!!). Maybe I can search for the destination Thunderbird folder and bring it up that way hmmmm.....

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By (user no longer on site)
over a year ago

You need to show the classic tool bar so as to give you the import option, look on the right hand side next to the help question mark, click that and click show classic tool bar.

You should then have the option to import the CSV file.

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"You need to show the classic tool bar so as to give you the import option, look on the right hand side next to the help question mark, click that and click show classic tool bar.

You should then have the option to import the CSV file.

That's what I am missing - that icon is not there!!!!!

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By (user no longer on site)
over a year ago

"You need to show the classic tool bar so as to give you the import option, look on the right hand side next to the help question mark, click that and click show classic tool bar.

You should then have the option to import the CSV file.

That's what I am missing - that icon is not there!!!!!

try pressing " Alt + M " that should bring it up ?

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"You need to show the classic tool bar so as to give you the import option, look on the right hand side next to the help question mark, click that and click show classic tool bar.

You should then have the option to import the CSV file.

That's what I am missing - that icon is not there!!!!!

try pressing " Alt + M " that should bring it up ? "

No, it just trumpets 'piss off' at me!

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By (user no longer on site)
over a year ago

"You need to show the classic tool bar so as to give you the import option, look on the right hand side next to the help question mark, click that and click show classic tool bar.

You should then have the option to import the CSV file.

That's what I am missing - that icon is not there!!!!!

try pressing " Alt + M " that should bring it up ?

No, it just trumpets 'piss off' at me!

Oh thats odd lol, try ALT + F ? It may of changed if you have the newer version ?

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By (user no longer on site)
over a year ago

You have to hold down the ALT key whilst pressing the other F or M key, which you probably know but just reminding lol

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

That brings up the file menu but the option is nopt available. Looks like they just removed it, I only downloaded it yesterday.

If only I could find a way to get down the route directory into appdata? That's where the thunderbird profile is, and I have the old profile on a portable drive, if I copy and paste that should do it apparently, I just can't sodding get to it in windows 7 cos it doesn't give me the option of appdata !!!

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By (user no longer on site)
over a year ago

To show app data file go into my computer and then view, folder options, you need to make sure that 'show hidden filesize and folders' is ticked.

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By (user no longer on site)
over a year ago

## view hidden folder

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"To show app data file go into my computer and then view, folder options, you need to make sure that 'show hidden filesize and folders' is ticked. "

Ah yes, I was looking for that - I made it viewable, went to the file, pasted, watched as 328MB downloaded, opened thunderbird - no files to be seen, exactly the same as Windows live mail. I give up!! I'll have to get a another man in !!

Any idea where I can change to 'classic theme' - can't find that either?

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By (user no longer on site)
over a year ago

In control panel u need to view small icons, it will bring classic view up. don't u mean that u need to.get another 'tech' in. Lady's work in IT too lol xx

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"In control panel u need to view small icons, it will bring classic view up. don't u mean that u need to.get another 'tech' in. Lady's work in IT too lol xx"

I know, I thought that as I wrote it - but it's exclusively men that are offering, haha!

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

Oh and now the printer won't work despite up to date drivers and my accounts software refuses to work with any of the new email progs at all....oh ffs! I give up, my brain is in overload!

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By (user no longer on site)
over a year ago

"Oh and now the printer won't work despite up to date drivers and my accounts software refuses to work with any of the new email progs at all....oh ffs! I give up, my brain is in overload!

If i was closer i would offer to come and sort it for , really difficult to solve the problem through messages etc need to be in front of the offending pc / laptop lol.

Hope you get it sorted

If you do have any questions give me a shout will try and help

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

"Oh and now the printer won't work despite up to date drivers and my accounts software refuses to work with any of the new email progs at all....oh ffs! I give up, my brain is in overload!

If i was closer i would offer to come and sort it for , really difficult to solve the problem through messages etc need to be in front of the offending pc / laptop lol.

Hope you get it sorted

If you do have any questions give me a shout will try and help

Thanks very much, a lot of peeps have been very helpful, but there's some tough problems going on. Someone I know has offered to come over and help thank goodness!

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By (user no longer on site)
over a year ago

"Oh and now the printer won't work despite up to date drivers and my accounts software refuses to work with any of the new email progs at all....oh ffs! I give up, my brain is in overload!

If i was closer i would offer to come and sort it for , really difficult to solve the problem through messages etc need to be in front of the offending pc / laptop lol.

Hope you get it sorted

If you do have any questions give me a shout will try and help

Thanks very much, a lot of peeps have been very helpful, but there's some tough problems going on. Someone I know has offered to come over and help thank goodness!

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By *risky_Mare OP Woman
over a year ago

...Up on the Downs

Upping this for those who are asking - got it all fixed, but then lost some when i had to reinstall microsoft office and in nearly 3 hrs on the phone with QuickBooks tech team have failed to fully sort out the problem of emailing clients from the right email ID!

Oh well, I've got my archives back and the printer is still working so on wards and upwards!

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