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Whats app Help !!

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By *uckoo clock OP   Couple
over a year ago

Merseyside

I can send a vid on whats app up to two minutes long but my lady cant send one longer than ten seconds.

Anyone know why ?

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By *arkman69Man
over a year ago

Erdington

Maybe she needs to delete and reinstall it. I've never had that problem with mine....

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By *igeiaWoman
over a year ago

Bristol

The format might mean the video is too large a file size. Try converting it to a compressed format?

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By *uckoo clock OP   Couple
over a year ago

Merseyside


"The format might mean the video is too large a file size. Try converting it to a compressed format?"

How do you do that ?

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By *htcMan
over a year ago

MK

file size limit,

Existing videos are limited to 16 Megabytes,

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By *igeiaWoman
over a year ago

Bristol

I've done it on QuickTime on my laptop before now and synced the video back to my phone to send. There are probably online conversion programmes or apps as well. 3gp and mp4 format seem to work on my phone (I've got an Android phone if that helps).

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By (user no longer on site)
over a year ago

Basically if its more than 10 seconds it needs to be VERY small screen and piss poor quality to be within the file size limit.

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By (user no longer on site)
over a year ago

I tend to upload mine to an app like

Dropbox then send a link to it there, rather than send the actual video file x

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By *ittykate84Woman
over a year ago

CHESTER

My whatsapp automatically compresses them check her settings

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By (user no longer on site)
over a year ago

Maybe she just needs to update the app on her phone, she might have an early version of what's app

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By (user no longer on site)
over a year ago


"My whatsapp automatically compresses them check her settings"

No it doesnt Ive tried before and it just keep saying file size too big

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By *ittykate84Woman
over a year ago

CHESTER


"My whatsapp automatically compresses them check her settings

No it doesnt Ive tried before and it just keep saying file size too big "

Mine does it comes up saying compressing.. Might depend on the phone i know the app for android is dif to apple!

Plus i think I would know what my phone bloody well does to a video

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By (user no longer on site)
over a year ago

Lol yes your PHONE does, watsapp doesnt. Its own website says max file size 16mb

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By (user no longer on site)
over a year ago

Just been on google and searched for an answer to this. From what Ive read whatsapp does not compress video no matter what phone you have. You have to use a video convertor to convert and change the video to a far smaller resolution/format (drastically reducing the quality) youll notice if you record a video using whatsapp the video is shit quality, thats what you have to change larger videos to. A better option is use KIK and download VIDEOKIK along side it. The person your sending the video to doesnt need VIDEOKIK to receive it, only KIK

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By (user no longer on site)
over a year ago

gawd - i have whatsapp and never used the video thing

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By *xoticloverMan
over a year ago

newcastle


"I've done it on QuickTime on my laptop before now and synced the video back to my phone to send. There are probably online conversion programmes or apps as well. 3gp and mp4 format seem to work on my phone (I've got an Android phone if that helps)."

She knows what she is talking...

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By (user no longer on site)
over a year ago


"I've done it on QuickTime on my laptop before now and synced the video back to my phone to send. There are probably online conversion programmes or apps as well. 3gp and mp4 format seem to work on my phone (I've got an Android phone if that helps).

She knows what she is talking..."

i havent a clue i am so non techy

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