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EE not 18 message

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By *reelove1969 OP   Couple
over a year ago

bristol

recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

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By (user no longer on site)
over a year ago

You've got to create an online account, then change the settings.

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By (user no longer on site)
over a year ago

Download the Opera browser. Thank me later.

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By (user no longer on site)
over a year ago

Download an app called "Hola" from playstore. Content lock is an ongoing problem from ee even when its deactivated and Hola bypasses it

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By (user no longer on site)
over a year ago

It's afault with ee, I've had it for the last few weeks, not every time just now and again, turning content lock on and off works and toggling aircraft mode overcomes it.

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By (user no longer on site)
over a year ago

I use opera mini app

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By (user no longer on site)
over a year ago

I know someone who this keeps happening to so thanks for the advice, i'll pass it on x

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By *igeiaWoman
over a year ago

Bristol

Same here. I finally got through to customer service to discover it's an ongoing problem their end. The old off and on again cliché seems to do the trick on mine.

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By *reelove1969 OP   Couple
over a year ago

bristol

thanks guys ..very much appreciate the advice

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By (user no longer on site)
over a year ago


"Download an app called "Hola" from playstore. Content lock is an ongoing problem from ee even when its deactivated and Hola bypasses it "

ah. ...I will try this. .. Never heard of this so thank you x

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By (user no longer on site)
over a year ago


"Download the Opera browser. Thank me later."
downloaded last week. Absolute godsend

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By (user no longer on site)
over a year ago


"Download the Opera browser. Thank me later.downloaded last week. Absolute godsend"

Doesn't seem to make a difference here

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By *ea and SugarCouple
over a year ago

Manchester

It drives us nuts, been happening for nearly 6 months, rang Customer Services 3 times, still an ongoing issue.

Opera browser works, download that, although it's not great as you can't magnify pages, but better than nowt lol xx

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By *uessWhosBackAgainMan
over a year ago

London


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?"

Errr call them and ask them to remove the content lock

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By *rsIdiotWoman
over a year ago

Bedworth


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

Errr call them and ask them to remove the content lock "

I have the content lock removed, doesn't stop it randomly coming back on. The other day I was browsing the forum happily, had replied to a post and went to reply to another.....content lock was back on again. It suddenly removed itself about half an hour later.

It's a glitch with ee that they just can't seem to resolve

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By (user no longer on site)
over a year ago


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

Errr call them and ask them to remove the content lock "

No it isn't that simple. A well known problem with ee even when you've had it removed it randomly puts it back on.....and then removes it....

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By *uessWhosBackAgainMan
over a year ago

London


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

Errr call them and ask them to remove the content lock

I have the content lock removed, doesn't stop it randomly coming back on. The other day I was browsing the forum happily, had replied to a post and went to reply to another.....content lock was back on again. It suddenly removed itself about half an hour later.

It's a glitch with ee that they just can't seem to resolve "

and the same thing happened to me a few months back I just called them up made them aware of it not happened again since if it does I will call again as long as it's not happening several times a day I don't see the big deal

And if it was happening that often I would call up threatening to leave unless this issue was resolved immediately or I was offered some sort of compensation like a reduction on my bill for the period that I was effected

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By (user no longer on site)
over a year ago


"Download the Opera browser. Thank me later."

^ This

It's how I bypassed Three's porn filter.

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By *uessWhosBackAgainMan
over a year ago

London


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

Errr call them and ask them to remove the content lock

No it isn't that simple. A well known problem with ee even when you've had it removed it randomly puts it back on.....and then removes it...."

yes it is I have EE and had this problem

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By *abioMan
over a year ago

Newcastle and Gateshead


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?"

what phone do you have?

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By *reelove1969 OP   Couple
over a year ago

bristol


"

Errr call them and ask them to remove the content lock "

genius !!

ive took passport into store and theyve 'deactivated' it only for it to be back again an hour later !

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By (user no longer on site)
over a year ago


"recently changed to EE from orange and keep getting blocked off adult sites ...anyone know of a way to stop this happening ?

Errr call them and ask them to remove the content lock

I have the content lock removed, doesn't stop it randomly coming back on. The other day I was browsing the forum happily, had replied to a post and went to reply to another.....content lock was back on again. It suddenly removed itself about half an hour later.

It's a glitch with ee that they just can't seem to resolve

and the same thing happened to me a few months back I just called them up made them aware of it not happened again since if it does I will call again as long as it's not happening several times a day I don't see the big deal

And if it was happening that often I would call up threatening to leave unless this issue was resolved immediately or I was offered some sort of compensation like a reduction on my bill for the period that I was effected"

I don't user it that often for it to be a big problem....

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By *uessWhosBackAgainMan
over a year ago

London


"

Errr call them and ask them to remove the content lock

genius !!

ive took passport into store and theyve 'deactivated' it only for it to be back again an hour later !"

why thank you last time I try to help you

from a EE customer that had the same problem

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By *abioMan
over a year ago

Newcastle and Gateshead

[Removed by poster at 12/10/14 22:14:22]

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By *abioMan
over a year ago

Newcastle and Gateshead

if you have a iphone then the technical answer is to go into

settings....

safari....

Clear history and cookies...

turn off the phone.... turn it back on... and it should reset

but the simpler answer as everyone else has said is to just download the "opera mini" app...

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By *reelove1969 OP   Couple
over a year ago

bristol


"

what phone do you have?"

samsung galaxy ace 3

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By *reelove1969 OP   Couple
over a year ago

bristol


"

why thank you last time I try to help you

from a EE customer that had the same problem "
first port off call was customer service and second and third .. i took the 'rolling eyes' to be a sarcastic response but i appologise if i was wrong

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By *uessWhosBackAgainMan
over a year ago

London


"

why thank you last time I try to help you

from a EE customer that had the same problem first port off call was customer service and second and third .. i took the 'rolling eyes' to be a sarcastic response but i appologise if i was wrong "

thank you for the apology most people wouldn't bother I was just trying to be helpful sharing how I resolved this issue and for me it was treating to leave and pointing out a few facts like I was paying for a service I wasn't receiving etc... but I do accept this approach may not work for everyone

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By *reelove1969 OP   Couple
over a year ago

bristol

i am going back to the store tomorrow to try this as i am stuck in contract with them now

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By *uessWhosBackAgainMan
over a year ago

London


"i am going back to the store tomorrow to try this as i am stuck in contract with them now"

if they try saying you have to pay to get out of your contract remind them they are not providing the service as offered so therefore the contract is void

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By *VineMan
over a year ago

The right place

I use the Opera browser but it still sometimes gets blocked by EE filters.

I think EE has different rules for the old T-mobile network to the old Orange network. And also differences between 3G and 4G networks.

Sometimes if I turn off 4G I can connect.

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By *ophieslutTV/TS
over a year ago

Central

At least you have some bargaining power when it comes to lowering your rental at renewal. I use Opera on main PC and opera mini on the phone as you can synch your favorite sites, passwords etc. Great web browsers.

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By *elma and ShaggyCouple
over a year ago

Bedworth

I put opera mini on my xperia z1 compact abd it rarely works, when it does load any pages up it takes about five minutes per page. I decided to just put up with the random content lock issue

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