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self check outs

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By (user no longer on site) OP   
over a year ago

So at our local asda, if you shop after 10pm there are no tills on. You MUST use self check outs.

It's a frickin nightmare. The store is just way too busy, even at 11pm. There were people literally queuing down the aisles, others leaving full trollies and just going home.

Anyway being a narky old git at the best of times, I had a word with one of the two staff who were running round like idiots trying the police the carnage.

I was told that the idea is that by 2018 ALL stores will be self check out at ALL times.

If true, seems like lunacy to me !

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By (user no longer on site)
over a year ago

Shops will do anything they can to cut their wage bill but I can't see it happening by 2018

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By *lutandhubbyCouple
over a year ago

west midlands

you still have to call a member of staff to the self check outs if you have alcohol

. xxxxx

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex

I hope not, I rarely use one without having to wait for assistance because something's gone wrong and that "unexpected item in the bagging area" thing drives me crazy.

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By *ola cubesMan
over a year ago

coatbridge

I prefer self checkouts definatly faster

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By (user no longer on site)
over a year ago

i dont mind them if i have a basket full of items that wont have tags on,, but its a nightmare else.

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By *uby0000Woman
over a year ago

hertfordshire


"I hope not, I rarely use one without having to wait for assistance because something's gone wrong and that "unexpected item in the bagging area" thing drives me crazy."

not just me then lol

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By (user no longer on site) OP   
over a year ago


"i dont mind them if i have a basket full of items that wont have tags on,, but its a nightmare else. "

Well Sasster you can imagine my delight at being behind 2 african ladies who spent £320 on bras

The only other thing in their trolley was a cucumber and 3 tomatoes. Dunno why it just tickled me that

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By (user no longer on site)
over a year ago


"I prefer self checkouts definatly faster "
it actually takes 30% longer time wise to self scan compared to a checkout manned by a member of staff

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By *ampWithABrainWoman
over a year ago

Glasgow

The speed thing doesn't surprise me as my first job on checkouts was when u still had price tickets on every item! The time is printed on each receipt and I used to challenge myself to put through each customer in 3 mins or less...that was also in days where people still mainly paid by hand written cheque

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By (user no longer on site)
over a year ago


"i dont mind them if i have a basket full of items that wont have tags on,, but its a nightmare else.

Well Sasster you can imagine my delight at being behind 2 african ladies who spent £320 on bras

The only other thing in their trolley was a cucumber and 3 tomatoes. Dunno why it just tickled me that "

least it wasnt condoms and safety pins with some gaffa tape, ky jelly and a washing line

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By *lutandhubbyCouple
over a year ago

west midlands

not forgetting the david crocket hat

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By (user no longer on site)
over a year ago

I bloody hate self checkouts!!

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By (user no longer on site)
over a year ago

What annoys me is when someone runs a weekly shop through them. It's clearly not quicker for them and causes huge delays for everyone else!

They are good in places like Tesco express where you are just grabbing a few things but beyond that I'm not a fan

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By *andybeachWoman
over a year ago

In the middle

I won't use them and think they are terrible things, I had a traumatic experience in asda when they first bought them into my local one and have avoided them ever since

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By (user no longer on site)
over a year ago

theyre ok for a few items - not enough space to manage a trolley full - but they fail too often for my liking -

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By (user no longer on site)
over a year ago

[Removed by poster at 21/09/14 17:41:19]

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By (user no longer on site)
over a year ago


"[Removed by poster at 21/09/14 17:41:19]"
is this a buy one get one free post?

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By (user no longer on site) OP   
over a year ago


"i dont mind them if i have a basket full of items that wont have tags on,, but its a nightmare else.

Well Sasster you can imagine my delight at being behind 2 african ladies who spent £320 on bras

The only other thing in their trolley was a cucumber and 3 tomatoes. Dunno why it just tickled me that

least it wasnt condoms and safety pins with some gaffa tape, ky jelly and a washing line "

nope

that's what i was buying

i disguise it by throwing a loaf and some milk in

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By (user no longer on site) OP   
over a year ago


"What annoys me is when someone runs a weekly shop through them. It's clearly not quicker for them and causes huge delays for everyone else!

They are good in places like Tesco express where you are just grabbing a few things but beyond that I'm not a fan"

oh these arent your normal basket size ones, these have the belts, the difference being you load them up, you scan them all through and you pack it all

they are 'designed' to take a trolleys worth of shopping (allegedly)

6 of these + about 20 of the basket ones and two staff running round like idiots trying to control it all

Result = mayhem

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By *amslam1000Man
over a year ago

willenhall

just love it when you have paracetamol or shwartz spices they're too light to measure staff comes over and waves the magic barcode the swans off when you have 3 more items the same 10 mins later they come back again AAAAAARRRGGGGHHH!!!!!!!

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By (user no longer on site)
over a year ago

I love them. Need to try the conveyor ones.

OP ... take someone younger with you to help.

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By *ampWithABrainWoman
over a year ago

Glasgow

I don't get why they have scales at all. Surely a thief with half a brain is gonna hide thefts before even getting to till!! If they even go through tills at all!!

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By (user no longer on site)
over a year ago

Fortunately I don't need to shop at Walmart

My reputation for walking out of tescos when there is a problem is bad enough already

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By (user no longer on site)
over a year ago

I love them , can run a full week shop through one, no problems

Even got asked by a few staff if I'd show others how to use them .

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex

How will partially sighted, blind and otherwise disabled people manage? My father has very little sight left and a self service checkout would be a nightmare for him and being a proud man he wouldn't ask for or want to be seen needing help.

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By (user no longer on site)
over a year ago

I'm quite happy to use them as often the queue is much shorter than the manned checkouts. My own issue is the ones that tell you 'please put the item in the bag' I mean how thick are we

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By *r and mrs sanddancerCouple
over a year ago

BOLDON COLLIERY

I caused havoc at my local asda last year on the self scan checkouts

called in after late shift did my shopping and then when trying to scan items it came up unknown item

assistant comes over and scans it again works fine

next item = unknown again assistant rescans great

every item that i tried to scan was an unknown , till the penny dropped

i removed my works ID from round my neck

Yes it was scanning my works ID

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By *ola cubesMan
over a year ago

coatbridge


"I prefer self checkouts definatly faster it actually takes 30% longer time wise to self scan compared to a checkout manned by a member of staff"
sorry but standing in line waiting on aunt bessie filling out her cheque book or trying to remember her card no as opposed to 25 hardly being used selfscans says otherwise lol

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By *ampWithABrainWoman
over a year ago

Glasgow


"How will partially sighted, blind and otherwise disabled people manage? My father has very little sight left and a self service checkout would be a nightmare for him and being a proud man he wouldn't ask for or want to be seen needing help."

I think given disability discrimination atc they'll have to keep 1 or 2 manned tills open during busiest hours, but I could be wrong

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By (user no longer on site)
over a year ago


"I'm quite happy to use them as often the queue is much shorter than the manned checkouts. My own issue is the ones that tell you 'please put the item in the bag' I mean how thick are we "

I talk to the machine. "I did put it in the bag!"

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By (user no longer on site)
over a year ago


"I prefer self checkouts definatly faster it actually takes 30% longer time wise to self scan compared to a checkout manned by a member of staffsorry but standing in line waiting on aunt bessie filling out her cheque book or trying to remember her card no as opposed to 25 hardly being used selfscans says otherwise lol "

If there were 25 staffed checkouts you would get through quicker

Supermarkets no longer accept cheques

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By *ola cubesMan
over a year ago

coatbridge

Strokes n folks I find self checkouts wayfaster perhaps its as I live next door to one so only have 10 or less items as for cheques my asdas still take them only know as mum was caught short a few months ago lol

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By *ust RachelTV/TS
over a year ago

Horsham

Everything is going self checkout, from superstores to airport check in. All in the name of saving a few quid, to me it is stupid.

I did read in a report that on an average week the superstores that have self service have roughly 15 items an hour stolen, due to them being hard to scan.

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex


"I'm quite happy to use them as often the queue is much shorter than the manned checkouts. My own issue is the ones that tell you 'please put the item in the bag' I mean how thick are we

I talk to the machine. "I did put it in the bag!" "

So do I

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By (user no longer on site)
over a year ago

Please put the item in the bagging area.

Ok done.

Please remove the last item from the bagging area.

Ok done.

Put the last item back in the bagging area.

Ok done.

Wait for assistance.

Aaaaarrrggggggggh.

Miss Jay

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By *icked weaselCouple
over a year ago

Near Edinburgh..

We watched a more mature looking gentleman get so annoyed about the constant alerts - That he gave a Punch to the till screen and break it before leaving his 6 bottles of Wine sitting all nicely in the holder and walking out the shop telling security he wouldn't be back in the shop again.. They never stopped him for the damage or anything.. just closed the till off

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By (user no longer on site)
over a year ago

I always use the self checkout, but then I rarely have more than half a dozen items.

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By *eryBigGirlWoman
over a year ago

East Yorkshire

Having got through uni on the wages of a checkout operator I have no problem with them except for the ones in morrisons. They are shite beyond belief and I refuse to use them!!

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By (user no longer on site)
over a year ago

I made the mistake of waiting in a queue behind a woman and her 2 kids who had a small trolley full.

She proceeded to let the kids do the scanning.

Omg it was a nightmare.

thing was the whole shop was busy so I thought I had joined the best queue

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By (user no longer on site)
over a year ago

Every time you use a self service checkout a till worker is taken out back and let go...

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By *all-Eddies QosCouple
over a year ago

wirral

If you hear someone shouting at these fecking things.....it's gonna be me...."please take your items"

I'M TAKING MY FUCKING ITEMS SHURRUP

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By (user no longer on site)
over a year ago


"I made the mistake of waiting in a queue behind a woman and her 2 kids who had a small trolley full.

She proceeded to let the kids do the scanning.

Omg it was a nightmare.

thing was the whole shop was busy so I thought I had joined the best queue "

I never join any queue that has children in it. Whether it's the supermarket , post office or passport control I will always avoid. The parents priority is quite rightly the child so there full attention isn't on the job in hand.

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By (user no longer on site)
over a year ago


"If you hear someone shouting at these fecking things.....it's gonna be me...."please take your items"

I'M TAKING MY FUCKING ITEMS SHURRUP "

Haha i say ok ok im doing it gawd!

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By (user no longer on site)
over a year ago

I was told today that my local tesco has self scan x you take the scan thing with you and add it up as you go along.

Then just pay at the end without having to scan at the checkout.

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By (user no longer on site)
over a year ago


"I was told today that my local tesco has self scan x you take the scan thing with you and add it up as you go along.

Then just pay at the end without having to scan at the checkout.

"

That seems a better idea than scanning everything at the checkout.

Things like this make me fear the world is getting taken over by robots a bit though haha

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By (user no longer on site)
over a year ago


"So at our local asda, if you shop after 10pm there are no tills on. You MUST use self check outs.

It's a frickin nightmare. The store is just way too busy, even at 11pm. There were people literally queuing down the aisles, others leaving full trollies and just going home.

Anyway being a narky old git at the best of times, I had a word with one of the two staff who were running round like idiots trying the police the carnage.

I was told that the idea is that by 2018 ALL stores will be self check out at ALL times.

If true, seems like lunacy to me !

"

It will be like the banks it will all go automated than in a few years they will reopen the personal service till. In the future though they are looking at R/F packaging so no scanning just push your trolly through an arch and zing all listed and just to pay for. I do think putting even one on the checkout would be nice though for people who are prepared to wait.

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By (user no longer on site)
over a year ago


"I was told today that my local tesco has self scan x you take the scan thing with you and add it up as you go along.

Then just pay at the end without having to scan at the checkout.

"

Tescos in Barkinside has that. I couldn't use it though as you need a club card.

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By (user no longer on site)
over a year ago

I avoid them.

Thinking about it, has anyone seen a single self service till in any Aldi or Lidl. I haven't and hope i never do.

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By (user no longer on site)
over a year ago

If I ever meet the person who does the voice.....ugghhhhh!!!!

Can you imagine them having sex???

"unexpected item!!"

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By (user no longer on site)
over a year ago


"If I ever meet the person who does the voice.....ugghhhhh!!!!

Can you imagine them having sex???

"unexpected item!!" "

Or in my case :

Please use two bags.

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By (user no longer on site)
over a year ago


"If I ever meet the person who does the voice.....ugghhhhh!!!!

Can you imagine them having sex???

"unexpected item!!"

Or in my case :

Please use two bags. "

Lol!

Or worse

"assistance needed"

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By (user no longer on site)
over a year ago


"If I ever meet the person who does the voice.....ugghhhhh!!!!

Can you imagine them having sex???

"unexpected item!!"

Or in my case :

Please use two bags.

Lol!

Or worse

"assistance needed""

or worse still

"rejected, call security"

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By (user no longer on site)
over a year ago

Of course for each self scan bank of 4 they shoot 3 checkout operators and use their salaries to pay for all the extra shoplifting that happens.

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By (user no longer on site)
over a year ago


"I was told today that my local tesco has self scan x you take the scan thing with you and add it up as you go along.

Then just pay at the end without having to scan at the checkout.

That seems a better idea than scanning everything at the checkout.

Things like this make me fear the world is getting taken over by robots a bit though haha"

Don't you know, It is !

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By (user no longer on site)
over a year ago


"Of course for each self scan bank of 4 they shoot 3 checkout operators and use their salaries to pay for all the extra shoplifting that happens. "

i do think it increases the opportunities for thieves - sure there are cameras and such waiting to grab the evidence

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By (user no longer on site)
over a year ago

Fuck I'm getting old

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By (user no longer on site)
over a year ago

Its just getting more and more of an impersonal service.

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By *radleyandRavenCouple
over a year ago

Herts


"I prefer self checkouts definatly faster "

Depends on what you're buying.

It's fine for a few items but my local ASDA has become fully self-service (aside from two tills) and trying to put a full weekly/monthly shop through is a nightmare. - Especially when the machine has a hissy fit about a supposed unexpected item or thinks an item hasn't been placed in the bagging area when it HAS, or simply when it decides it needs assistance for no apparent reason or it wants a member of staff to I.D you...

It takes a lot to make my blood boil but if I need to do a big shop now, I'll travel further afield.

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