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Broad band wifi help

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By *sm OP   Couple
over a year ago

Liskeard

Just been told by BT , that my slow broad band and drop outs in wifi are because I have too many devices connected.. I have 6 , not all running at the same time ,

The hub can't cope. He actually told me to not have so many devices ?

Not a lot of help there then.

So any techno savvy people here can explain in lay mans terms how I can improve my wifi, especially up stairs? Damn annoying when your getting to a good bit in the film or face timing someone and the signal drops out ..

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By (user no longer on site)
over a year ago

Are all the devices on? Sometimes they can be updating while they're dormant and be using your broadband availability.

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By *li-robCouple
over a year ago

near thrapston

Message me ill help

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By *sm OP   Couple
over a year ago

Liskeard


"Are all the devices on? Sometimes they can be updating while they're dormant and be using your broadband availability."

Not all on at the same time. I have mine switched off if not using ,

I have smart TV. Bt TV box. Smart blue ray, laptop . I pad and I phone.

But spend the majority of my time on I pad , even watching catch up on .. Wifi drops out Nd I have to reconnect.

But signal is even more sketchy up stairs and was looking at one of those plug in wifi signal boosters

But very confused by it all..

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By (user no longer on site)
over a year ago

Technology meet hammer.......hammer meet technology LOL

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By (user no longer on site)
over a year ago


"Are all the devices on? Sometimes they can be updating while they're dormant and be using your broadband availability.

Not all on at the same time. I have mine switched off if not using ,

I have smart TV. Bt TV box. Smart blue ray, laptop . I pad and I phone.

But spend the majority of my time on I pad , even watching catch up on .. Wifi drops out Nd I have to reconnect.

But signal is even more sketchy up stairs and was looking at one of those plug in wifi signal boosters

But very confused by it all.. "

Wifi signal boosters are pretty good we have a summer house down the garden and have one at the back of the house that boosts it that far.

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By *atasha_DavidCouple
over a year ago

Slough

Try looking at powerline wifi extenders

The plug sender in to mains near to your router then plug a network cable from your router in to it.

Plug receiver in to any mains socket upstairs. Your wifi devices upstairs will connect via it rather than your main BT Hub router lessening its load and will work better as the wifi signal will be better.

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By (user no longer on site)
over a year ago

The powerline extenders are good as long as they connect via Ethernet. Don't get the Wi-Fi Bridge variety that just plug in the wall without a secondary unit, Bridges effectively halve the useable bandwidth.

But 6 devices is hardly canning it. Are you experiencing low signal on devices or is the signal good but the internet connection itself drops out?

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By (user no longer on site)
over a year ago

Couple of other things - Do you have a Hub 5? If so, are you using the 5Ghz WiFi or the 2,4 - if its the 5Ghz, try running on 2.4Ghz instead.

Also, try moving the WiFi channel number. It could be that you're experiencing interference on the 2.4Ghz band from another WiFi access point in next doors home.

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By (user no longer on site)
over a year ago

If your smart tv, TV box and blu ray are near your wifi hub- plug them in with a network cable as it'll work faster and free up data space on your wifi

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By (user no longer on site)
over a year ago

it all depends on your house lay out whats in the walls what other devices you have in the house babymoniters fish tanks steel beams etc these all block and limit wifi plus if your wifi channel is on the same channel as next doors or someone across the road they will also be knocking each other out feel free to pm us as i will try and help, i come across these problems every day working for a different broadband suppliers

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