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By (user no longer on site) OP   
over a year ago

Does anyone know if I could find out if a Manager of AgeUK ( a shop) was disciplined due to a serious complaint made against her,which she later admitted...Could I request information from the organisation on what disciplinary procedures was taken against the manager.....Any advice would be greatly appreciated...

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By *ourbonKissMan
over a year ago

a land up north..... of leicester

Yes they could tell you if you shout loud enough

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By (user no longer on site) OP   
over a year ago


"Yes they could tell you if you shout loud enough"
They always just say its a internal matter,and that its not a public issue...

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By *edangel_2013Woman
over a year ago

southend

Maybe try under the Freedom of Information Act. Got no clue if it covers that sort of info, but might be worth a try.

But in all honesty, you've probably got no chance, there is little to gain for handing out the information, and every company I've worked for would tell you to jog on.

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By (user no longer on site) OP   
over a year ago


"Maybe try under the Freedom of Information Act. Got no clue if it covers that sort of info, but might be worth a try.

But in all honesty, you've probably got no chance, there is little to gain for handing out the information, and every company I've worked for would tell you to jog on. "

I will try,and I should imagine you are right with what you say...(although it was quite a serious complaint,where a volunteer for the shop nearly took his own life,because of the manager)

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By (user no longer on site)
over a year ago

Maybe you could wait a short while and ask your new UKIP MP?

Chances are they'll refuse to give you any information/detail at all, quoting the Data Protection Act.

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By *teveanddebsCouple
over a year ago

Norwich

The FOI act only covers public bodies I think.

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By *ittle_brat_evie!!Woman
over a year ago

evesham


"The FOI act only covers public bodies I think."

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them.

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By *dventuroususCouple
over a year ago

sunderland

No, you have no right to any information regarding disciplinary action between other people no matter if you made the complaint, it is personal between the management and employee.

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By (user no longer on site)
over a year ago


"Yes they could tell you if you shout loud enough They always just say its a internal matter,and that its not a public issue..."

They say that because that's the case. I think they can/will say if they were dismissed but beyond that you won't get told anything

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By *luezuluMan
over a year ago

Suffolk

Try nipping in the shop and asking one of the other staff if they've heard anything.

Discreetly of course

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By (user no longer on site)
over a year ago


"Try nipping in the shop and asking one of the other staff if they've heard anything.

Discreetly of course"

This is the only option, Unless you are the injured party there is no reason for them to tell you anything. Having said that there are only really three options open to them in the way of sanctions, dismiss, demote, or move. shouldn't be hard to find out which they used.

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By *iewMan
Forum Mod
over a year ago

Angus & Findhorn

it would be rather shoddy of them to divulge what has happened in their disciplinary process.

they should answer the complaint direct to the person concerned but details of any punishment is not appropriate.

it is no one's business.

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By *ittle_brat_evie!!Woman
over a year ago

evesham


"Try nipping in the shop and asking one of the other staff if they've heard anything.

Discreetly of course

This is the only option, Unless you are the injured party there is no reason for them to tell you anything. Having said that there are only really three options open to them in the way of sanctions, dismiss, demote, or move. shouldn't be hard to find out which they used."

No there isn't. Re-train, verbal warning, written warning, period of re_iew etc can all be used as performance management tools

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By (user no longer on site)
over a year ago


"No there isn't. Re-train, verbal warning, written warning, period of re_iew etc can all be used as performance management tools"

True, all are performance management tools and others depending on contract, but actual sanctions are limited.

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By (user no longer on site) OP   
over a year ago


"The FOI act only covers public bodies I think.

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them. "

Well i hope one day you have to talk a friend out of committing suicide,then you would realize why,we need to no if AgeUK covered up the complaint..(which they did,because no other staff/volunteers got told the real story,just some made up thing about a customer complaining about quality of clothes...

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By (user no longer on site)
over a year ago


"The FOI act only covers public bodies I think.

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them.

Well i hope one day you have to talk a friend out of committing suicide,then you would realize why,we need to no if AgeUK covered up the complaint..(which they did,because no other staff/volunteers got told the real story,just some made up thing about a customer complaining about quality of clothes..."

Question is did you get the real story.

And no you have no right to the private information of another person.

Also how grim is it you wish somone to have to go through a suicidal episode to validate your point

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By (user no longer on site) OP   
over a year ago


"The FOI act only covers public bodies I think.

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them.

Well i hope one day you have to talk a friend out of committing suicide,then you would realize why,we need to no if AgeUK covered up the complaint..(which they did,because no other staff/volunteers got told the real story,just some made up thing about a customer complaining about quality of clothes...

Question is did you get the real story.

And no you have no right to the private information of another person.

Also how grim is it you wish somone to have to go through a suicidal episode to validate your point"

Yes got the real story...

And my friend who come close to suicide because of the manager wants to know if she got punished,so he can move on..But like i said we now know no one else withing AgeUK got informed of the complaint...

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By (user no longer on site)
over a year ago


"The FOI act only covers public bodies I think.

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them.

Well i hope one day you have to talk a friend out of committing suicide,then you would realize why,we need to no if AgeUK covered up the complaint..(which they did,because no other staff/volunteers got told the real story,just some made up thing about a customer complaining about quality of clothes...

Question is did you get the real story.

And no you have no right to the private information of another person.

Also how grim is it you wish somone to have to go through a suicidal episode to validate your point

Yes got the real story...

And my friend who come close to suicide because of the manager wants to know if she got punished,so he can move on..But like i said we now know no one else withing AgeUK got informed of the complaint...

"

A question is so much easier to answer when you are given all the information.

I highly doubt they will tell you a dicky bird.

Your friend on the other hand may get a little more info than the generic "we have taken your complaint seriously and took appropriate action". But that is only a might.

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By *ittle_brat_evie!!Woman
over a year ago

evesham


"The FOI act only covers public bodies I think.

Thats correct.

Why do you want to know what disciplinary action they took? It's none of your business. You made a complaint and they took action. How they deal with their staff is up to them. If she admitted it and is still employed that's up to them.

Well i hope one day you have to talk a friend out of committing suicide,then you would realize why,we need to no if AgeUK covered up the complaint..(which they did,because no other staff/volunteers got told the real story,just some made up thing about a customer complaining about quality of clothes..."

Shows how much you know about me.lol

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By *ittle_brat_evie!!Woman
over a year ago

evesham

Also, they shouldn't tell the staff anything about the complaint if it's made against a specific person. If the person in question tells them its up to them.

I'm sorry that your friend is having a rough time of it but they won't find much more out about the complaint.

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By *icketysplitsWoman
over a year ago

Way over Yonder, that's where I'm bound

This will sound harsh but it really isn't. The manager did not drive your friend to suicide. The manager didn't help someone who was mentally unwell and possibly made things worse.

However, what actually happened and what your poor, ill friend feels happened may not be the same thing at all. We weren't there. Unless you were there throughout every one of their interactions then you don't really know either.

What you do know is your friend is ill, aggrieved and needs help. Which you are trying to give.

As to finding out what happened to the manager it really is none of your business. Your friend, as the volunteer in question, can ask to meet with management to hear their complaint about their treatment and they may choose to say what actions they follow.

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By (user no longer on site)
over a year ago


"Yes they could tell you if you shout loud enough They always just say its a internal matter,and that its not a public issue..."

Than that's what it is people are allowed privacy and over a disciplinary matter it seems fair.

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