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iphone help please

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By (user no longer on site) OP   
over a year ago

im an extremely unhappy lucy at the moment

i did an update last night on the iphone and its wiped everything,

i cant log into icloud to restore...

it keeps saying the log in is wrong!!!

iphone is about to be put to sea

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By (user no longer on site)
over a year ago

If you have connected it to your pc/laptop before, Reconnect it,

It might restore then

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By (user no longer on site) OP   
over a year ago

i have tried that and it keeps asking for my icloud loggin which doesn't seem to be working

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By *Ryan-Man
over a year ago

In Your Bush


"i have tried that and it keeps asking for my icloud loggin which doesn't seem to be working"

Have you tried resetting iCloud password from PC?

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By *D40Couple
over a year ago

Wolverhampton


"i have tried that and it keeps asking for my icloud loggin which doesn't seem to be working

Have you tried resetting iCloud password from PC?"

Have you tried a large glass of wine and a bar of chocolate ??? xx

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By (user no longer on site)
over a year ago

Try what -Ryan- suggested. Hopefully it's backed up to iCloud or iTunes if not there is nothing you can do

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By (user no longer on site)
over a year ago


"i have tried that and it keeps asking for my icloud loggin which doesn't seem to be working

Have you tried resetting iCloud password from PC?

Have you tried a large glass of wine and a bar of chocolate ??? xx"

dont have any of granny crumpets chocolate

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By (user no longer on site) OP   
over a year ago

Ryan ive tried this and its not working

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By (user no longer on site)
over a year ago

Hit it with a hammer.

It may not fix it, but you'll feel better for a moment or two

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By (user no longer on site)
over a year ago

If you have trouble signing in to iCloud.com, try the following:

When typing your password, make sure the Caps Lock key isn't on (passwords are case-sensitive).

Make sure you’re typing the Apple ID email address and password that you used to create your iCloud account. For example,youriCloudaccountname@gmail.com oryouriCloudaccountemail@iCloud.com.

If you set up your iCloud account to require two-step verification, make sure you correctly enter the latest code sent to your device.

If you can’t remember your password, or you see a message that your account has been disabled for security reasons (which might happen if someone tried and failed to sign in multiple times), you need to change or reset your password.

Change your iCloud (Apple ID) password

Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.

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By (user no longer on site) OP   
over a year ago

sorted....had to ring apple tech help

but a happy lucy again

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By (user no longer on site)
over a year ago


"sorted....had to ring apple tech help

but a happy lucy again "

Thank goodness for that.

It's always a worrying time between clicking the update software button and the iPhone restarting at the end of the update.

Thankfully ours went smoothly this time.

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By (user no longer on site) OP   
over a year ago

Well my phone didn't last very long....

So now have a new one

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