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PC Doctor :)

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By (user no longer on site) OP   
over a year ago

Been a while so im opening the surgery again for us techies to help out any Fab members with their Pc / Laptop problems

Lets keep it civilised and spread our knowledge, fire away people

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By (user no longer on site)
over a year ago

How is your mac knowledge?

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By (user no longer on site)
over a year ago

Having lots of probs with lappy it's slow not responding, my norton has run out do you think that's what's causing it ?

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By (user no longer on site) OP   
over a year ago


"How is your mac knowledge?"

Not great im afraid but there are a couple of mac experts on here

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By (user no longer on site) OP   
over a year ago


"Having lots of probs with lappy it's slow not responding, my norton has run out do you think that's what's causing it ?"

Could be a number of things but Norton is reknowned for slowing PC's down regardless of whether its run out or not ! My advice is totally uninstall it and install MS security essentials for now.

Also try using Ccleaner ( free ) and clear your internet history and do a registry clean that should pick your speed up a bit

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By (user no longer on site)
over a year ago

Ok thanks do you have a link please ? And is ms free ?

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By (user no longer on site) OP   
over a year ago


"Ok thanks do you have a link please ? And is ms free ?"

Security essentials is free from microsoft just google it Same with Ccleaner buddy, dead easy to install and run

One thing though make sure you fully uninstall Norton as it has a habit of leaving left over registry entries which can cause probs, Ccleaner should clean them out though

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By *ogamuffinMan
over a year ago

slough


"How is your mac knowledge?"

I have one running on snow leopard.

So whats up with your mac?

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By (user no longer on site)
over a year ago


"How is your mac knowledge?"

Mac hardware is OK, software knowledge week. what is the problem?

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By (user no longer on site)
over a year ago

i think my lappy is dying. it's very slow, needs restarting often, i e often crashes on certain websites, and occassionally makes a small grrrrr-ing sound.

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By (user no longer on site) OP   
over a year ago


"i think my lappy is dying. it's very slow, needs restarting often, i e often crashes on certain websites, and occassionally makes a small grrrrr-ing sound. "

Sounds like it needs a good clean out ! Possibly the fan making the noise due to build up of dust etc, IE crashing is standard lol, install chrome or firefox browser and see if same thing happens.

Would suggest you take it to a local repair person and have it serviced as dust build up means its getting to hot ( hence needing to shut down ) Its wise to do this asap as micro cracks can appear in the solder and will eventually kill the laptop.

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By (user no longer on site)
over a year ago


"i think my lappy is dying. it's very slow, needs restarting often, i e often crashes on certain websites, and occassionally makes a small grrrrr-ing sound.

Sounds like it needs a good clean out ! Possibly the fan making the noise due to build up of dust etc, IE crashing is standard lol, install chrome or firefox browser and see if same thing happens.

Would suggest you take it to a local repair person and have it serviced as dust build up means its getting to hot ( hence needing to shut down ) Its wise to do this asap as micro cracks can appear in the solder and will eventually kill the laptop. "

thank you. will get it seen to.

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By *ezebelWoman
over a year ago

North of The Wall - youll need your vest

Theres a question about webcams in Site Help if anyone can assist?

Technology is not my forte Im afraid....

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By (user no longer on site) OP   
over a year ago


"Theres a question about webcams in Site Help if anyone can assist?

Technology is not my forte Im afraid...."

Will take a look

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By *layfullsamMan
over a year ago

Solihull

I have a Pc problem in that I have to do a talk/presentation at a college and wish to know the correct terminology for a "blackboard" ? as I don't wish to serve another 3 month ban

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By *iceguy 1966Man
over a year ago

in pa postcode

Download Advanced System Care, run a scan with it and you will instantly notice a difference, it's free fir the basic programme but you can get an upgrade to pro key on YouTube if you want.

Hope this helps

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By (user no longer on site)
over a year ago

At last!! Been looking for your last post for ages!

Had to take my computer in for repair and he said the registry was corrupted so bought a lap top, so many issues but manly that I am getting some advertising crap that is linked to certain 'words' and double underlines words, I have downloaded a malaware programme that I am hoping its sorted it but any help would be gratefully received. Also it is having problems with the system configuration, gets to about 9% then fails Beginning to think I should have just had my pc repaired instead of wasting money

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By *iceguy 1966Man
over a year ago

in pa postcode

Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately

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By (user no longer on site) OP   
over a year ago


"Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately "

No offence pal but Advanced system care wont do anything, this program along with tuneup utilities etc are all rubbish in my opinion and cause more problems than they solve.

MissKinkyboots, as far as the advertising is concerned it sounds to me like some malware or spyware has got on and has installed itself inside your browser, fairly straight forward to remove though

Depending on your browser you need to go to settings and look for extensions or add ons, look for any suspicious ones like adware etc and disable and then delete them.

You will then need to reset your homepage etc back to chrome and ensure that any other homepage links are removed.

If you want to PM me for any other help please feel free and ill guide you through the system probs too

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By (user no longer on site)
over a year ago


"Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately

No offence pal but Advanced system care wont do anything, this program along with tuneup utilities etc are all rubbish in my opinion and cause more problems than they solve.

MissKinkyboots, as far as the advertising is concerned it sounds to me like some malware or spyware has got on and has installed itself inside your browser, fairly straight forward to remove though

Depending on your browser you need to go to settings and look for extensions or add ons, look for any suspicious ones like adware etc and disable and then delete them.

You will then need to reset your homepage etc back to chrome and ensure that any other homepage links are removed.

If you want to PM me for any other help please feel free and ill guide you through the system probs too "

Bin there done that got no-where though as the one says its something I downloaded and I need to uninstall it yet I didn't grrrrr

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By *issHottieBottieWoman
over a year ago

Kent

My laptop screen broke about a year ago, took it to a local laptop place who told me it would prob cost more to fix than it was worth (it's very old)

So I decided to try and connect it to the tv and use it through that.

Didn't work...so I hit it a few times with a hammer and threw it in the cupboard.

Do you think it's fixable?

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By *oodmessMan
over a year ago

yumsville

the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

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By (user no longer on site)
over a year ago

Misskinkyboots.

This thing is really annoying but if you use windows restore you can go back to before it was installed. Just had to so this myself an it is the best way to make sure it is gone.

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By (user no longer on site)
over a year ago


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great"

If it is the drivers that have gone you can go to the acer website to reinstall them.

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By (user no longer on site)
over a year ago

I never had a problem with advanced system care I have used it for a couple of years

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By *oodmessMan
over a year ago

yumsville


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

If it is the drivers that have gone you can go to the acer website to reinstall them. "

I have had a look - and did download.. there was an issue when I tried to 'run/install'

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By (user no longer on site) OP   
over a year ago


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

If it is the drivers that have gone you can go to the acer website to reinstall them.

I have had a look - and did download.. there was an issue when I tried to 'run/install'"

What model is it and what Operating sytem are you running ??

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By *oodmessMan
over a year ago

yumsville


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

If it is the drivers that have gone you can go to the acer website to reinstall them.

I have had a look - and did download.. there was an issue when I tried to 'run/install'

What model is it and what Operating sytem are you running ?? "

Thanks, its an acer 5720 with Vista on in (I expect the 32bit version)

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By (user no longer on site)
over a year ago


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

If it is the drivers that have gone you can go to the acer website to reinstall them.

I have had a look - and did download.. there was an issue when I tried to 'run/install'"

What was the issue?

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By (user no longer on site) OP   
over a year ago

Just a tip ..... System restore should only be used in the most extreme situations and often does not remove the registry entries of malware and spyware.

Browser hijacking is fairly straight forward to remove and does not need a system restore.

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By (user no longer on site) OP   
over a year ago


"the sound has gone on my Acer. Mostly because is a cleaning up, making it go faster spree I deleted it. There was realtech and another one. I cant remember what the other one was but now I have no sound, even thought the other one says it is working properly.

Any help would be great

If it is the drivers that have gone you can go to the acer website to reinstall them.

I have had a look - and did download.. there was an issue when I tried to 'run/install'

What model is it and what Operating sytem are you running ??

Thanks, its an acer 5720 with Vista on in (I expect the 32bit version)"

Ok cool need to know if its 32 0r 64 bit ?? As the drivers will be relevant

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By *oodmessMan
over a year ago

yumsville

I cant remember as I did it a while ago - but it was something like it installed but still had no sound

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By *oodmessMan
over a year ago

yumsville

it will be the 32bit as it's an old lappy. Cheers

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By *ymph and ManicCouple
over a year ago

North East

[Removed by poster at 11/03/14 16:18:26]

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By *ymph and ManicCouple
over a year ago

North East

Read disc error message on pc ... .. any help please ... oh and idiots guide please ... lol ...

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By (user no longer on site) OP   
over a year ago


"it will be the 32bit as it's an old lappy. Cheers"

Ok as far as i can see you need two drivers ( broadcom and realtek )

I would suggest going to device manager ( start button , right click on computer, click properties and then in next window click device manager )

The find your audio device expand it and right click and update drivers that should install the correct drivers for you

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By *oodmessMan
over a year ago

yumsville

many thanks

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By (user no longer on site) OP   
over a year ago


"Read disc error message on pc ... .. any help please ... oh and idiots guide please ... lol ... "

Oooh thats not good lol !! You need to run a disk check

Switch of PC

Switch on and press F8 repeatedly until a screen appears with options.

Hit start in safe mode with command prompt.

In the command prompt window type " chkdsk " without the speech marks lol

you will then need to restart the pc and a disk check will be done before it starts up, if possible it will fix the errors if not your hard drive is shot im afraid lol

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By (user no longer on site)
over a year ago

Hi, wondered if you could advise me on downloading flash on my phone, I've an HTC one mini, and flash won't install, I'm tentative about taking it to phone shop for help incase my browser history shows up (even if I delete it) flash would be v handy xx

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By (user no longer on site) OP   
over a year ago


"Hi, wondered if you could advise me on downloading flash on my phone, I've an HTC one mini, and flash won't install, I'm tentative about taking it to phone shop for help incase my browser history shows up (even if I delete it) flash would be v handy xx"

Hiya unfortunately you cannot install flash on android or iPhones ( Blame Adobe lol ) however you can download a browser called puffin which will enable you to view sites with flash on them hope that helps

Jamie

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By (user no longer on site)
over a year ago


"Ok thanks do you have a link please ? And is ms free ?

Security essentials is free from microsoft just google it Same with Ccleaner buddy, dead easy to install and run

One thing though make sure you fully uninstall Norton as it has a habit of leaving left over registry entries which can cause probs, Ccleaner should clean them out though "

search google for the Norton un-installer programme, it will remove Norton cleanly as otherwise will leave hooks /registry entries that could cause issues later, better to remove it cleanly.

Security essentials does have issues, if you ar erunning non genuine microsoft software and sometimes even if you are it will cause issues, you will also need to have all your microsoft updates

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By *udie_GirlTV/TS
over a year ago

Rochdale


"Read disc error message on pc ... .. any help please ... oh and idiots guide please ... lol ... "

URGENT!! If you manage to get this machine booted up, copy anything of value (emails, pictures, spreadsheets etc) onto a usb stick. Dont delay this!

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By (user no longer on site)
over a year ago

Hee hee many thanks 're puffin for a huffin xx

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By (user no longer on site)
over a year ago


"Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately

No offence pal but Advanced system care wont do anything, this program along with tuneup utilities etc are all rubbish in my opinion and cause more problems than they solve.

MissKinkyboots, as far as the advertising is concerned it sounds to me like some malware or spyware has got on and has installed itself inside your browser, fairly straight forward to remove though

Depending on your browser you need to go to settings and look for extensions or add ons, look for any suspicious ones like adware etc and disable and then delete them.

You will then need to reset your homepage etc back to chrome and ensure that any other homepage links are removed.

If you want to PM me for any other help please feel free and ill guide you through the system probs too "

I downloaded and paid for malaware and its sorted out the advertising thing with the double underline spacing but thanks for all your help though. Am still having some issues with logging on at switch on point but its something the shop i bought it from will have to sort.

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By *udie_GirlTV/TS
over a year ago

Rochdale

If it's a software issue then sometimes the best thing to do is save everything you can and then wipe the entire machine and start again with a clean version of windows. It can be a pain reinstalling everything, especially if you have to dig out product keys, licences etc, but long term that's the way to go. I suspect the shop might just fo this first, so as I said earlier, make copies of everything.

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By (user no longer on site) OP   
over a year ago


"Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately

No offence pal but Advanced system care wont do anything, this program along with tuneup utilities etc are all rubbish in my opinion and cause more problems than they solve.

MissKinkyboots, as far as the advertising is concerned it sounds to me like some malware or spyware has got on and has installed itself inside your browser, fairly straight forward to remove though

Depending on your browser you need to go to settings and look for extensions or add ons, look for any suspicious ones like adware etc and disable and then delete them.

You will then need to reset your homepage etc back to chrome and ensure that any other homepage links are removed.

If you want to PM me for any other help please feel free and ill guide you through the system probs too

I downloaded and paid for malaware and its sorted out the advertising thing with the double underline spacing but thanks for all your help though. Am still having some issues with logging on at switch on point but its something the shop i bought it from will have to sort.

"

Sounds to me like the shop you got it from have not done a clean install and left over drivers or registry entries are causing conflicts in the config and start up loads.

As previous poster said a full clean install maybe the way forward, but back up as much of your files ( docs, pics etc ) to an external drive first.

As i said in pm happy to pop up and take a look at both if you like just let me know

Jamie

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By (user no longer on site)
over a year ago


"If it's a software issue then sometimes the best thing to do is save everything you can and then wipe the entire machine and start again with a clean version of windows. It can be a pain reinstalling everything, especially if you have to dig out product keys, licences etc, but long term that's the way to go. I suspect the shop might just fo this first, so as I said earlier, make copies of everything. "

Its under guarantee so they can do it but yes will make copies of everything first

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By (user no longer on site)
over a year ago


"Misskinkyboots download the above programme, I will PM you my key to activate the PRO version plus full instructions, you will notice the difference immediately

No offence pal but Advanced system care wont do anything, this program along with tuneup utilities etc are all rubbish in my opinion and cause more problems than they solve.

MissKinkyboots, as far as the advertising is concerned it sounds to me like some malware or spyware has got on and has installed itself inside your browser, fairly straight forward to remove though

Depending on your browser you need to go to settings and look for extensions or add ons, look for any suspicious ones like adware etc and disable and then delete them.

You will then need to reset your homepage etc back to chrome and ensure that any other homepage links are removed.

If you want to PM me for any other help please feel free and ill guide you through the system probs too

I downloaded and paid for malaware and its sorted out the advertising thing with the double underline spacing but thanks for all your help though. Am still having some issues with logging on at switch on point but its something the shop i bought it from will have to sort.

Sounds to me like the shop you got it from have not done a clean install and left over drivers or registry entries are causing conflicts in the config and start up loads.

As previous poster said a full clean install maybe the way forward, but back up as much of your files ( docs, pics etc ) to an external drive first.

As i said in pm happy to pop up and take a look at both if you like just let me know

Jamie "

Yes well under guarantee but have been looking at prices for external hard drives and will moved all my files and pictures first before I let them touch it lol

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By (user no longer on site)
over a year ago

I have a problem still .......... when I open up an incognito page to be on here ... I get some stupid add on thing come up ... how do I get rid of that permanently please

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By (user no longer on site)
over a year ago

Depends which browser you use, but generically go into Internet options / settings and look for add on program's remove any you didn't want to install.

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By (user no longer on site) OP   
over a year ago


"Depends which browser you use, but generically go into Internet options / settings and look for add on program's remove any you didn't want to install. "

+1 this

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By (user no longer on site)
over a year ago

[Removed by poster at 28/03/14 19:10:41]

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