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Using Social Media to Complain

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By *uckoo clock OP   Couple
over a year ago

Merseyside

I have often read that when you receive bad service from a company and then seem to meet a roadblock when you complain, if you then turn to social media companies have a habit of springing into action.

Is this true.Have you experienced a situation like this ?

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By (user no longer on site)
over a year ago

Most large companies will have a team of people monitoring social media for bad comments, so yes, if you have an issue you should air it.

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