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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well.. "Crikey. Glad my bike only cost £120. Don't suppose that made you feel any better. Sorry | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well.. "Ouch! What frame was it? | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. " This is exactly what I thought when reading the OP. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. This is exactly what I thought when reading the OP." Ditto. Get a replacement/refund. | |||
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"Been looking into insurance. It's looking like £80 a year for £1500 bike." Put it on your home insurance, we have insurance for 3 bikes totalling just over 3 grand on our Home insurance and that includes crash damage it cost us 20 quid on top of our policy | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well.. "I had this happen but luckily didn't damage my frame just ripped my brand new fulcrum quattros apart, I took the bike back and name them replace both because I'd only had 4 month, and hadn't crashed it or anything | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well..
I had this happen but luckily didn't damage my frame just ripped my brand new fulcrum quattros apart, I took the bike back and name them replace both because I'd only had 4 month, and hadn't crashed it or anything "Made not name | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well..
I had this happen but luckily didn't damage my frame just ripped my brand new fulcrum quattros apart, I took the bike back and name them replace both because I'd only had 4 month, and hadn't crashed it or anything "Sounds like a euphemism - "I grabbed her by the fulcrum quattros". | |||
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"Never ride a carbon frame, yes they look nice but they are a disposable one. First crash they have to be replace, get a nice steel or aluminium one." In a lifetime of cycling the only frames I've written off are aluminium and both were in similar circumstances to the OP. A Ridley that didn't have a replaceable rear hanger so the frame was fucked when the rear mech took the brunt of an off and a Principia where the rear drop out was obsolete when I needed to replace it. | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well..
Ouch! What frame was it? "MEKK Potenza 5.0 SL, 3G carbon frame. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. " It was a mechanical fault not a failure of the frame so not applicable i'm afraid. | |||
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"Never ride a carbon frame, yes they look nice but they are a disposable one. First crash they have to be replace, get a nice steel or aluminium one." Carbon is actually more repairable than an Alloy frame, its a very narrow seatstay that i've seen snapped on lightweight alloy frames. Whether its cost effective to repair is another matter, will be speaking to the company this morning about a crash replacement. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. It was a mechanical fault not a failure of the frame so not applicable i'm afraid. " I think you'll find that every part is protected by SOGA ( with the exception of inner tubes and brake pads). A mechanical fault in the gearing that causes such an expensive amount of damage is definitely worth pursuing, regardless of what the vendor says. | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well..
Ouch! What frame was it?
MEKK Potenza 5.0 SL, 3G carbon frame."Nice - hope a replacement can be sorted. | |||
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"Been looking into insurance. It's looking like £80 a year for £1500 bike. Put it on your home insurance, we have insurance for 3 bikes totalling just over 3 grand on our Home insurance and that includes crash damage it cost us 20 quid on top of our policy" I'll have to have a look. Never thought they would cover accident damage away from the home. Thanks  | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. It was a mechanical fault not a failure of the frame so not applicable i'm afraid. I think you'll find that every part is protected by SOGA ( with the exception of inner tubes and brake pads). A mechanical fault in the gearing that causes such an expensive amount of damage is definitely worth pursuing, regardless of what the vendor says." He's right. If you bought a second hand car and it broke down just after purchase you'd be covered by the act so it will certainly cover your bike. It is between you and the vendor as well so don't be fobbed off by being told to deal with the manufacturer. If you have any problems or queries your local trading standards are the people to go to. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. It was a mechanical fault not a failure of the frame so not applicable i'm afraid. I think you'll find that every part is protected by SOGA ( with the exception of inner tubes and brake pads). A mechanical fault in the gearing that causes such an expensive amount of damage is definitely worth pursuing, regardless of what the vendor says. He's right. If you bought a second hand car and it broke down just after purchase you'd be covered by the act so it will certainly cover your bike. It is between you and the vendor as well so don't be fobbed off by being told to deal with the manufacturer. If you have any problems or queries your local trading standards are the people to go to. " Yup, used cars are covered fir a minimum if six months after purchase. If the clutch goes it's the job of the salesman to repair it, which is why buying a used car warranty is pointless when buying a car from a dealer ( they receive commission and try to pass responsibility on to the warranty company). Obviously this only applies to dealers, not private sales. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. It was a mechanical fault not a failure of the frame so not applicable i'm afraid. I think you'll find that every part is protected by SOGA ( with the exception of inner tubes and brake pads). A mechanical fault in the gearing that causes such an expensive amount of damage is definitely worth pursuing, regardless of what the vendor says. He's right. If you bought a second hand car and it broke down just after purchase you'd be covered by the act so it will certainly cover your bike. It is between you and the vendor as well so don't be fobbed off by being told to deal with the manufacturer. If you have any problems or queries your local trading standards are the people to go to. Yup, used cars are covered fir a minimum if six months after purchase. If the clutch goes it's the job of the salesman to repair it, which is why buying a used car warranty is pointless when buying a car from a dealer ( they receive commission and try to pass responsibility on to the warranty company). Obviously this only applies to dealers, not private sales." But the only way you can put a rear mech in to the wheel and trash the frame is in or following an accident or due to poor maintenance. Ultimately you accept when buying a frame that weighs less than a kg that it will not be overly robust. | |||
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"According to the sale of goods act 1979 goods must be fit for purpose and last a reasonable length of time. Five months does not seem to be a reasonable length of time for a bicycle. It was a mechanical fault not a failure of the frame so not applicable i'm afraid. I think you'll find that every part is protected by SOGA ( with the exception of inner tubes and brake pads). A mechanical fault in the gearing that causes such an expensive amount of damage is definitely worth pursuing, regardless of what the vendor says. He's right. If you bought a second hand car and it broke down just after purchase you'd be covered by the act so it will certainly cover your bike. It is between you and the vendor as well so don't be fobbed off by being told to deal with the manufacturer. If you have any problems or queries your local trading standards are the people to go to. Yup, used cars are covered fir a minimum if six months after purchase. If the clutch goes it's the job of the salesman to repair it, which is why buying a used car warranty is pointless when buying a car from a dealer ( they receive commission and try to pass responsibility on to the warranty company). Obviously this only applies to dealers, not private sales. But the only way you can put a rear mech in to the wheel and trash the frame is in or following an accident or due to poor maintenance. Ultimately you accept when buying a frame that weighs less than a kg that it will not be overly robust. " Aaah, I see. I've not ridden a bike since my mid-teens and even then, nothing that cost more than £100! So if what you're saying is correct then I dare say the OP may well be stuck with the cost of replacing it. | |||
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"That was a £100 per mile. That is a costly bike ride. I hope it gets better soon. " Lol and cycling is meant to be efficient way of getting around !  | |||
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"Set off for a 50 mile bike ride this morning, got 6 miles and the rear mech went into the wheel, ripping it off & snapping the carbon fibre frame. That's £600 for a new frame, only had it since September as well.. "Blimey, that was nearly a grand day out! Sorry, get well soon bike!  | |||
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"Been looking into insurance. It's looking like £80 a year for £1500 bike. Put it on your home insurance, we have insurance for 3 bikes totalling just over 3 grand on our Home insurance and that includes crash damage it cost us 20 quid on top of our policy" Hmmmm probably excess on policy then premium goes up next year, sometimes not good claiming for small amount. I de return it, but giving it a bloody good clean. Can say only recently started to use it, state was luckly not to have been bloody killed. The person in the car behind took me to hospital. Put guilt trip on then - companies don't want bad advertising be polite in shop. Btw hope u weren't injured | |||
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"Been looking into insurance. It's looking like £80 a year for £1500 bike. Put it on your home insurance, we have insurance for 3 bikes totalling just over 3 grand on our Home insurance and that includes crash damage it cost us 20 quid on top of our policy Hmmmm probably excess on policy then premium goes up next year, sometimes not good claiming for small amount. I de return it, but giving it a bloody good clean. Can say only recently started to use it, state was luckly not to have been bloody killed. The person in the car behind took me to hospital. Put guilt trip on then - companies don't want bad advertising be polite in shop. Btw hope u weren't injured " The excess is the same as if claimed on household items, and like any insurance if you claim it goes up that's normal, | |||
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"Been looking into insurance. It's looking like £80 a year for £1500 bike. Put it on your home insurance, we have insurance for 3 bikes totalling just over 3 grand on our Home insurance and that includes crash damage it cost us 20 quid on top of our policy Hmmmm probably excess on policy then premium goes up next year, sometimes not good claiming for small amount. I de return it, but giving it a bloody good clean. Can say only recently started to use it, state was luckly not to have been bloody killed. The person in the car behind took me to hospital. Put guilt trip on then - companies don't want bad advertising be polite in shop. Btw hope u weren't injured " Yeah because they are so gullible no way they would see through a pack of lies. | |||
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Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer! | |||
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"UPDATE: Spoke to the Manufacturers today about the possibility of a crash replacement. Upshot is that they offer such a service & they pay £350 for their frames and will sell me one for £250
Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer!"I hope the wait is short and you are happy with your replacement. | |||
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"UPDATE: Spoke to the Manufacturers today about the possibility of a crash replacement. Upshot is that they offer such a service & they pay £350 for their frames and will sell me one for £250
Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer!"I would expect a specialist bike to last far more than 1000 miles. The SOGA states it must last for a reasonable time. For the price, I'd argue it was not fit for purpose. Still, I'm glad you've found an alternative you are happy with | |||
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"UPDATE: Spoke to the Manufacturers today about the possibility of a crash replacement. Upshot is that they offer such a service & they pay £350 for their frames and will sell me one for £250
Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer!
I would expect a specialist bike to last far more than 1000 miles. The SOGA states it must last for a reasonable time. For the price, I'd argue it was not fit for purpose.
Still, I'm glad you've found an alternative you are happy with "It wasn't a failure of the frame, it was a failure of either the chain (which last around 3-4 months on average) or of my ability to adjust the gears. Either way there is no way you could prove beyond reasonable doubt that the shop were responsible. People forget that parts wear out, cassettes and chains need replacing regularly. A chain should be changed roughly every 3/4 months, a cassette about once a yr and chain rings maybe the same, so after 5 months of winter use the SOGA wouldn't apply due to general wear and tear. | |||
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Glad you've got it sorted though. I was reading a horror story about Canyon recently who didn't want to know im similar circumstances. | |||
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"UPDATE: Spoke to the Manufacturers today about the possibility of a crash replacement. Upshot is that they offer such a service & they pay £350 for their frames and will sell me one for £250
Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer!
I would expect a specialist bike to last far more than 1000 miles. The SOGA states it must last for a reasonable time. For the price, I'd argue it was not fit for purpose.
Still, I'm glad you've found an alternative you are happy with "Sadly this is the downside to a carbom fibre frame, if you.knock the frame getting it in and out of a doorway it is damaged. The trade of is that the frame is very light. Nice to hear you got it sorted out. | |||
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"I used to race. Back in the day Rynolds 501 double buuted tubing, campagnolo gears and tubular tyres were state of the art. Depends on why you ride. Nowadays it's for fun and fitness. So now I have a 10 year old, heavy, basic, halfrauds mtb that cost me £99. Goes anywhere, makes me work harder, esp on road, but simple and cheap to maintain. Less cachet, but I'm no longer competitive and have no desire to be so." I don't race either, but a nice bike rides so much better than a cheap one. It sounds a bit snobbish but unfortunately its true. Both my mountain bikes cost over £2000, my hybrid was £500 & my commuting singlespeed was £300. There is a world of difference in weight & feel, & therefore pleasure, from my commuter bike to my sunday best carbon bike. I get the right bike for the job, Big days out in the hills - big MTB. Challenge rides/smoother, less technical rides - light MTB touring - hybrid fast paced big road rides - carbon bike commuting - singlespeed | |||
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"UPDATE: Spoke to the Manufacturers today about the possibility of a crash replacement. Upshot is that they offer such a service & they pay £350 for their frames and will sell me one for £250
Downside is i may have to wait a while to get one in my size though.
There's no point in trying SOGA with the shop, i've had the bike for 5 months & ridden around 1000 miles so no shop will cover that.
Still, £250 is a LOT less than i was expecting to pay - plus it comes in this yrs colour scheme which is much nicer!
I would expect a specialist bike to last far more than 1000 miles. The SOGA states it must last for a reasonable time. For the price, I'd argue it was not fit for purpose.
Still, I'm glad you've found an alternative you are happy with
Sadly this is the downside to a carbom fibre frame, if you.knock the frame getting it in and out of a doorway it is damaged. The trade of is that the frame is very light. Nice to hear you got it sorted out."I'm sorry but that is a massive exaggeration. While carbon is weaker in a crash (hence why aluminium cross and track bikes remain popular) you are suggesting it has the structural integrity of paper! | |||
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"I'm still trying to figure out how the derailleur mechanism moved that much that it fouled in the rear wheel! " turns out the split link in the chain failed, caught the rear mech & dragged it over the top of the cassette & into the seatstay. Thought it had gone into the wheel(common type of failure) but the wheel is fine! | |||
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