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"They done that to me too. You can request that it's refunded back to your bank. I have no idea how they work it out that when you are not in debt in the first place they can up your monthly payments? " They did it automatically I phone them and they said that my previous amount was not covering it...I was told told that it's 800 quid in credit and I've made 7 further payments...I have to give my meter reading when I leave and if I have a credit they will put it back in my account... | |||
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"They did that to me too. Not daft these companies eh? Got pots of our money making interest in their bank accounts." This is why I dont do direct debits | |||
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"It was estimated that they had over 3 million pounds in over payments sitting in their accounts, ask for the money to be paid back to you, don't let them take it off your future use age " I have requested it I have to give my final meter readings | |||
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"I pay monthly for all my utilities, and request for refunds every 6 months. They have suggested to reduce the monthly payments and I said no as I quite like to receive a refund every 6 months. " Well I could do with the credit so I guess in the light of it...it's a bonus | |||
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"I can't see how you would not know you're in that much credit? I give readings monthly so I can track my usage and pay the right direct debit accordingly. I wouldn't *overlook* being £800 in credit! *Her*" Well I'm not on the ball as much as you are...I now know to check | |||
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"I can't see how you would not know you're in that much credit? I give readings monthly so I can track my usage and pay the right direct debit accordingly. I wouldn't *overlook* being £800 in credit! *Her* Well I'm not on the ball as much as you are...I now know to check " Look on the plus side! Treat it as cash you didn't know you have and treat yourself to some groovy housewarming presents! *or just blow it all buying me jaegerbombs at the social! | |||
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"So I'm busy telling providers such as gas and electric providers I'm moving....now my direct debit increased to well over £100 a month...which is a big debt in my monthly expenditure....I thought I was using more that's why they increased it....to be told today that my gas account is in credit of nearly £800....why the fuck did they put the bloody direct debt up and then not inform me I'm in so much credit....grrrrr" well they do like to f you over. i had this out with them in the past got my cast back and payments cut. put your foot down and ask them to say you thell needs tp up your pay ment when your £800 up. then say upu take it to the ombudsman work for me. | |||
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"If you donlt provide meter readings you can;t complain if they over or under charge. They estimate the bills on past use and/or property size. Not sure why anyone would talk about the ombudsman, it's pretty easily rectified (usually at the next bill) and even giving readings quarterly avoids it." I've just got to give my final meeting reading then it will be credited to me...in fairness it's my mistake in hindsight | |||
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"If you donlt provide meter readings you can;t complain if they over or under charge. They estimate the bills on past use and/or property size. Not sure why anyone would talk about the ombudsman, it's pretty easily rectified (usually at the next bill) and even giving readings quarterly avoids it. I've just got to give my final meeting reading then it will be credited to me...in fairness it's my mistake in hindsight " My post wasn't aimed at you, I just find it odd that some people have posted a desire to be so confrontational. | |||
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"So I'm busy telling providers such as gas and electric providers I'm moving....now my direct debit increased to well over £100 a month...which is a big debt in my monthly expenditure....I thought I was using more that's why they increased it....to be told today that my gas account is in credit of nearly £800....why the fuck did they put the bloody direct debt up and then not inform me I'm in so much credit....grrrrr" Who you with? | |||
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"If you donlt provide meter readings you can;t complain if they over or under charge. They estimate the bills on past use and/or property size. Not sure why anyone would talk about the ombudsman, it's pretty easily rectified (usually at the next bill) and even giving readings quarterly avoids it. I've just got to give my final meeting reading then it will be credited to me...in fairness it's my mistake in hindsight My post wasn't aimed at you, I just find it odd that some people have posted a desire to be so confrontational. " I know I don't need to go up that high in the food chain as I'd be there forever and won't get very far quickly | |||
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