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By (user no longer on site) OP   
over a year ago

Can somebody please help/give suggestions

Since 2 days I cannot access my Yahoo account. The little round sleepy face won't come to life - stays white. Tried online help but the options don't include this bugger. No idea what caused it.

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By (user no longer on site)
over a year ago

just maybe an idea but can you access it at all through yahoo messenger,i had a similar problem and managed to get onto yahoo messenger,then email through that way.

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By (user no longer on site) OP   
over a year ago

No - it's dead. I have a gmail account, so emailing ain't a problem - it's the chatting that is now compromised.

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By *lack_BoltMan
over a year ago

oxford

Can't give any useful advice but yahoo has always been flaky. In my experience this has happened numerous times, and then suddenly it will be alright again. It's very frustrating!

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By (user no longer on site) OP   
over a year ago


"Can't give any useful advice but yahoo has always been flaky. In my experience this has happened numerous times, and then suddenly it will be alright again. It's very frustrating!"

In a strange way I find your message reassuring

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By *uckoo clockCouple
over a year ago

Merseyside

Same thing has happened to us where you suddenly are denied access for no apparent reason and then suddenly it rights itself.

Think a little patience is all that's required !!

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By (user no longer on site) OP   
over a year ago

I hope so. At the moment I tried to re-download the program twice, and it refuses to appear on my desktop so I can't activate it.

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By *ercedes62Woman
over a year ago

Northampton

There hasn't been an update you have not completed?

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By (user no longer on site) OP   
over a year ago

I deleted the old files and now uploaded afresh. But it still cannot be activated. My account name and password are still there.

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By (user no longer on site)
over a year ago

have you updated your antivirus program,or firewall,sometimes this can cause a problem with emailing on some search engines.or anything you may have updated just before it didnt connect,as others say this is a problem with yahoo,it has its ups and downs.more so since yahoo has updated itself.

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By (user no longer on site) OP   
over a year ago

Anti-virus is still the same. I honestly didn't do anything - the thing just froze. Still the inanimate white sleepy face.

I could always email using my google account, and I can now email via Yahoo, but not chat.

And that irks me big time.

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By *uckoo clockCouple
over a year ago

Merseyside

Just been chatting to a friend who said their yahoo messenger been down for a week but okay now

So it may be a technology problem not of your making.

Incidentally when trying to message you direct it says you don't accept message from 'our sex' ?

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By *emmefataleWoman
over a year ago

dirtybigbadsgirlville

It was on a news website last week that they had been having problems, so its not you, its them....here is an update.

http://www.bbc.co.uk/news/technology-25347905

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By (user no longer on site) OP   
over a year ago


"Incidentally when trying to message you direct it says you don't accept message from 'our sex' ?"

That is odd - as far as I know any gender can contact me. I made sure of that as I often find myself stumped when trying to contact women.

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By (user no longer on site) OP   
over a year ago


"It was on a news website last week that they had been having problems, so its not you, its them....here is an update.

http://www.bbc.co.uk/news/technology-25347905"

Thanks for that link. But there's only mention of problems with mail, not with the chat function. Hm. Will have to wait, I guess.

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By (user no longer on site) OP   
over a year ago

Things still aren't back to normal.

And the oddest thing is that the white sleepy smiley on the bottom toolbar cannot be budged, removed.. it just sits there frozen.

I got some sort of chat possibility now, but cannot keep it open. It shuts down when I click it away, so I have no means of seeing if any of my contacts is online.

*shakes weary head*

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By *lack_BoltMan
over a year ago

oxford


"Can't give any useful advice but yahoo has always been flaky. In my experience this has happened numerous times, and then suddenly it will be alright again. It's very frustrating!

In a strange way I find your message reassuring "

Sometimes it can happen if there making changes or upgrades. Yahoo have a habit of not telling people what's going on, so you sometimes discover something new or different after several weeks or months.

Fingers crossed it will sort itself out.

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By (user no longer on site) OP   
over a year ago

In case someone is lying awake over this:

just switched on the laptop and... wahey!

little sleepy icon sprung back into life.

Glad I woke up on this ungodly hour (03.00).

Thanks everyone for trying to figure out what had happened.

A glitch after all.

Happy pagan Yule to all

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By (user no longer on site)
over a year ago

Happy Yule 2u2!

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By (user no longer on site) OP   
over a year ago

Thanks! (where's that mistletoe smiley?)

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By (user no longer on site)
over a year ago

say you have lost your password and then get one password then .

delete your shortcut on desktop and place a new one there this works every time Jess

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By (user no longer on site) OP   
over a year ago

I did that, and it didn't work.

But it somehow righted itself early this morning.

*happy bunny*

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