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"Make a complaint, I had similar, she walked up to the post box and put a card through without attempting delivery. Never happened again and I was sent 12 1st class stamps." oh i did complain, believe me, but was told in no uncertain terms there will be no compensation | |||
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"I'd shop the git, too. It's no joke missing a parcel. Personally I have a great postal service, but I've reached an understanding with my postman. He gets a tip and I never have to collect or sign for anything, it gets left where I like, too. Mind you, if I have a bag of sweets or chocolate bars, I leave one out for him, too. " If I was your postie I would go out of my way to look after you and give you a great servicing oops I mean great service. | |||
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" If I was your postie I would go out of my way to look after you and give you a great servicing oops I mean great service." | |||
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"Absolute bunch of useless cnuts. Will be glad to see them all replaced by Hermes for example. Can’t wait to see them all sacked Had a business vehicle off the road over two weeks because I cannot access my parcel. They have literally done everything they can to stop me getting my parcel. Eventually the dimless fuckwit took the keys home to the room holding my parcel. After me cancelling a job to get to the post office. Would be fucking glad to see them all unemployed. Will now not buy anything off the net off anyone who uses Royal Mail. " I'm the opposite, no problems with my postie, but DPD and especially Hermes.....lazy f*ckers! Watched a DPD driver drive up the driveway, got out and went straight into the car port. He jumped when I called out of the window to him. Hermes did the same.....dogs alerted me and I met him in the car port....at least he had the grace to be embarrassed. | |||
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"I’m trying really really hard to keep a little business going. Royal Mail are the worst of all the delivery companies to make an effort to deliver my parcel. Shocking service by none. " Worse than hermes?! | |||
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"I’m trying really really hard to keep a little business going. Royal Mail are the worst of all the delivery companies to make an effort to deliver my parcel. Shocking service by none. Worse than hermes?! " Yes. The Hermes woman has a rack of common sense. Her hidey holes she finds on my property to stash parcels is ingenious. | |||
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"I'm a rural postie and we deliver parcelforce as well, and do their pick ups! The op is right to complain. The only time I would red card without attempting to deliver is if I can't physically get the parcel in the van as its too big or heavy as we aren't meant to lift over a certain weight and sometimes the van is full to bursting, it's usually parcelforce that suffers this fate, but I wild always knock the door and explain to the customer as to why I'm red carding them to pick it up themselves. " This may be a really stupid question so forgive me. By employing the services of Royal Mail is it not the purpose to deliver it to your door and not leave it to the customer to have to take time out to collect it from somewhere else? If the parcel was to big or heavy to deliver should Royal Mail have agreed to take the job on? | |||
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"I'm a rural postie and we deliver parcelforce as well, and do their pick ups! The op is right to complain. The only time I would red card without attempting to deliver is if I can't physically get the parcel in the van as its too big or heavy as we aren't meant to lift over a certain weight and sometimes the van is full to bursting, it's usually parcelforce that suffers this fate, but I wild always knock the door and explain to the customer as to why I'm red carding them to pick it up themselves. This may be a really stupid question so forgive me. By employing the services of Royal Mail is it not the purpose to deliver it to your door and not leave it to the customer to have to take time out to collect it from somewhere else? If the parcel was to big or heavy to deliver should Royal Mail have agreed to take the job on? " I totally agree with you! I hate doing it, parcelforce have tail lifts or sack trucks, we don't. Not all depots do it but we do here and I disagree with it, I feel really bad when I have to tell the customer they have to pick it up. I cannot carry a 5ft radiator for example. I agree it should be delivered to the customer, a whole set of wicker garden furniture is not going to fit in my van with my other parcels, but I'm not going to injure myself trying. It's all down to money and trying to scrimp and save. Killing us in the process. | |||
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"We had no post for 10 days over Xmas and new year. Finally on 12th night we got 6 Xmas cards great on the day they come down " Posties are not immune to covid. I was off with covid over Xmas along with others. There are still cards coming through now so sorting offices are also struggling. | |||
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"I'm a rural postie and we deliver parcelforce as well, and do their pick ups! The op is right to complain. The only time I would red card without attempting to deliver is if I can't physically get the parcel in the van as its too big or heavy as we aren't meant to lift over a certain weight and sometimes the van is full to bursting, it's usually parcelforce that suffers this fate, but I wild always knock the door and explain to the customer as to why I'm red carding them to pick it up themselves. This may be a really stupid question so forgive me. By employing the services of Royal Mail is it not the purpose to deliver it to your door and not leave it to the customer to have to take time out to collect it from somewhere else? If the parcel was to big or heavy to deliver should Royal Mail have agreed to take the job on? I totally agree with you! I hate doing it, parcelforce have tail lifts or sack trucks, we don't. Not all depots do it but we do here and I disagree with it, I feel really bad when I have to tell the customer they have to pick it up. I cannot carry a 5ft radiator for example. I agree it should be delivered to the customer, a whole set of wicker garden furniture is not going to fit in my van with my other parcels, but I'm not going to injure myself trying. It's all down to money and trying to scrimp and save. Killing us in the process. " I’ve done some research and apparently Parcel Force carry the big stuff anyway. Can’t see why you would drop a card off for a failed delivery of a big item that wasn’t even in your little van but hey ho. I’ve posted stuff all over the world from small parcels to pallets loads and just find RM generally poor. | |||
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"Where I work uses Royal Mail (we send on average 250-300 packages a week all over the world) and parcel force, we regularly find letters in the empty post bags we receive, where they have got stuck as they empty them. The recorded post is terrible as they only update the tracking when they attempt to deliver it. First class post they tell us can take anything up to 11 working days, and we can’t claim until day 15 I believe. Parcel force can’t cope with the amount of stuff that is going through the system, they also have a new computer system for the drivers, telling them when and what to deliver. Our driver told us that one day he drove past our premises 5 times with a parcel onboard for us, however because it wasn’t an AM delivery, the computer wouldn’t allow him to deliver it until our collection time!!! He regularly has to leave parcels of his van, as he physically cannot fit them onboard, and when he’s on holiday it takes two drivers to cover him and we never know if we will actually get anything or get a collection!! We would change over, but parcel force are the only ones that will carry certain things that we sell. The posties and our parcel force driver though are superb, it’s just the system that lets it down. " Good explanation. Thanks. | |||
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"Just to be clear. This post was about a rural postie hence why he was in a van. The thread was posted regarding the event when it happened almost 7 years ago. Why it has been dug out of the archives, I have no idea " It was a post regarding Royal Mail. Are there any rules saying the post cannot be flashed up again? | |||
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"Just to be clear. This post was about a rural postie hence why he was in a van. The thread was posted regarding the event when it happened almost 7 years ago. Why it has been dug out of the archives, I have no idea It was a post regarding Royal Mail. Are there any rules saying the post cannot be flashed up again? " Never said it couldn’t. Was giving some context as it was being compared to the parcel section of Royal Mail when it was a normal postman and also being compared to the parcel situation during covid which it also was not. If you need anymore clarity, please don’t be afraid to ask | |||
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"Just to be clear. This post was about a rural postie hence why he was in a van. The thread was posted regarding the event when it happened almost 7 years ago. Why it has been dug out of the archives, I have no idea " Has it been delivered yet? | |||
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"Just to be clear. This post was about a rural postie hence why he was in a van. The thread was posted regarding the event when it happened almost 7 years ago. Why it has been dug out of the archives, I have no idea Has it been delivered yet?" Nah ... ended up collecting it, was easier | |||
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