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Accident Exchange"the big con"

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By (user no longer on site) OP   
over a year ago

Bare with me on this one, right, last year my wifes car was hit my a complete nutter going round the corner too fast, doing this she took the corner wide in hit the car that was parked outside the house, right, their insurance was picking up the cost for obvious reasons, my wife has her car taken to Honda to be told that they have a special dept that deals with accidents and will pass said details to them, the call comes from accident exchange who offer my wife a courtesy car while hers is getting fix and the cost will be paid by the other parties insurance, clear? Now this is where they screw you over, what they fail to tell you is if the other insurance refuse to pay, then it goes to court, and because the other insurance company dragged their heels getting her car fixed, we ended up with the courtesy car for 75 days, not they agreed to pay to get her car repaired which came to over 1000 pounds but because the cost of the courtesy car was over 3 times that, theyre refusing to pay up, Accident Exchange are now taking the Insurance company to court over this and if the insurance company wins, we are lumbered with the cost of the hire car, Now not at any point do Accident Exchange tell you this before you agree to have a courtesy car, they just say, we'll claim it all through the other persons insurance, but fail to mention that if they dont pay, you have to, either way Accident Exchange will get their money, just beware of this company people

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By (user no longer on site)
over a year ago

thats bad mally..surely not if other person who was 2

blame an has full insurance they should

pay for ur hired car? xx

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By (user no longer on site)
over a year ago

The other driver won't win their case though, if someone hits a parked car they will always be at fault, even if its parked in the middle of a road.

Having said all that the stress and worrying of what might happen is a big problem.

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By (user no longer on site) OP   
over a year ago


"Having said all that the stress and worrying of what might happen is a big problem."

My wifes pregnant at the moment and this isn't helping to say the least, she had one miscarriage last year, and if the stress forces another, well, lets just say I know where the driver who hit our car lives....

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By (user no longer on site)
over a year ago

Pretty much this exact thing happened to my brother, it should turn out ok in the end though. Alot of opposing insurers are known for arguing the costs till they are blue in the face, particularly some like admiral. The whole Accident exchange thing doesn't help but shouldn't change anything.

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By (user no longer on site) OP   
over a year ago

cheers, I hope it does end well, just a lot of wasted fuss, I mean, my wife has to go to court too, which is making it worse.

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By (user no longer on site)
over a year ago


"Having said all that the stress and worrying of what might happen is a big problem.

My wifes pregnant at the moment and this isn't helping to say the least, she had one miscarriage last year, and if the stress forces another, well, lets just say I know where the driver who hit our car lives.... "

I can understand your frustration Mally and to be honest as the injured party I can't honestly see you guys having to apy anything.

I know the guy that caused the accident is to blame for just that the accident and you wouldn't be in this situation but for him.

But going round and doing him in is not the answer believe me !!!!

You will just end up in even more stress and that you don't really need.

Hope it works out for the best and keep us updated

Andy

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By (user no longer on site)
over a year ago

I was involved in a bump just before Christmas. I won't go into the finer points, but it was not my fault.

I used a firm in Newcastle called WINN Solicitors, they dealt with everything, and I mean everything, even informing my own insurers that I had been involved in an accident.

Within 4 weeks the case was done and dusted, all sorted in my favour and the cheque in my bank. I didin't have a penny to pay, neither did it affect my no claims bonus or anything else.

Another thing about this firm which I liked - if your vehicle is a total loss (write off), they go for the RETAIL value of your vehicle not the trade price as most insurance companies do.

My van cost me 1300 quid 11 months ago, the repair was going to cost 1200 + VAT quid (insurance prices of course - a full replacement side panel), so it was valued at 1500 quid by the assessor (More than I paid for it), of which I paid 10% (150 quid) to keep the vehicle. It is going in to the bodyshop in February to get repaired at a cost of 460 quid inc VAT, so work it out for yourselves .... I've made a profit

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By (user no longer on site) OP   
over a year ago


"H

But going round and doing him in is not the answer believe me !!!!

You will just end up in even more stress and that you don't really need.

Hope it works out for the best and keep us updated

Andy"

I know, mate but the anger needs venting, doesnt help that the person in question lives next to my mum

anyway, I'll let you know how it ends

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By (user no longer on site)
over a year ago


"H

But going round and doing him in is not the answer believe me !!!!

You will just end up in even more stress and that you don't really need.

Hope it works out for the best and keep us updated

Andy

I know, mate but the anger needs venting, doesnt help that the person in question lives next to my mum

anyway, I'll let you know how it ends"

You wouldn't hit a woman would you

It's obvious that its the insurance company thats the problem here.

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By (user no longer on site)
over a year ago


"Bare with me on this one, right, last year my wifes car was hit my a complete nutter going round the corner too fast, doing this she took the corner wide in hit the car that was parked outside the house, right, their insurance was picking up the cost for obvious reasons, my wife has her car taken to Honda to be told that they have a special dept that deals with accidents and will pass said details to them, the call comes from accident exchange who offer my wife a courtesy car while hers is getting fix and the cost will be paid by the other parties insurance, clear? Now this is where they screw you over, what they fail to tell you is if the other insurance refuse to pay, then it goes to court, and because the other insurance company dragged their heels getting her car fixed, we ended up with the courtesy car for 75 days, not they agreed to pay to get her car repaired which came to over 1000 pounds but because the cost of the courtesy car was over 3 times that, theyre refusing to pay up, Accident Exchange are now taking the Insurance company to court over this and if the insurance company wins, we are lumbered with the cost of the hire car, Now not at any point do Accident Exchange tell you this before you agree to have a courtesy car, they just say, we'll claim it all through the other persons insurance, but fail to mention that if they dont pay, you have to, either way Accident Exchange will get their money, just beware of this company people "

Have had a car under similar circumstances and when they deliver the hire car they make you sign to say the car is undamaged. If you also look you have to tick a box to say you are aware that if the insurance doesn't pay you are liable. They then leave you a copy of this and you have 7 days to tell them if your not happy with things. Check what they left you when you signed for the cars delivery or when you collected that if that's what you did.

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By (user no longer on site)
over a year ago


"H

But going round and doing him in is not the answer believe me !!!!

You will just end up in even more stress and that you don't really need.

Hope it works out for the best and keep us updated

Andy

I know, mate but the anger needs venting, doesnt help that the person in question lives next to my mum

anyway, I'll let you know how it ends"

well thats the answer get your mum to do him in lol

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By (user no longer on site)
over a year ago


"well thats the answer get your mum to do him in lol"

Its was a woman going by opening post.

It's the insurance company he should have the problem with, let's be honest here, if she was doing 5mph and slid on ice and hit the car, they'd still be contesting the cost of the courtesy car.

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By (user no longer on site) OP   
over a year ago


"

You wouldn't hit a woman would you

It's obvious that its the insurance company thats the problem here."

The women driving the car wasnt actually insured for it so her mum said she was driving it, oh yes, its goes a lot deeper with the family in question, her father actually knocked at my door once and asked me to fight him now he is in his 50, grossly overweight and in very bad health, I said, I'll race you to the field (which was about 200 yards from our house) and if you get there before me I'll have a fight, needless to say, he called me a smart arse and just left, i think i done him a favor really

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By *ornyandnymphoCouple
over a year ago

poole

Going through similar thing ourselves at the moment. Had accident clearly the twats fault. cut us up on roundabout, we did emergeny stop but he still hit us. He's now come up with a witness, but no-one stopped!

My insurane company now saying as opposition has witness, both statements are identical, so it now has to go to court.

Your insurance company [if you have legal expenses cover] have to pay for a solicitor to prepare case and represent you in court. So call your insurance and talk to them regarding legal representation.

Just a word of warning, don't use one of their reccommended solicitors, they're rubbish [personal experience] Find one local to you.

Good luck

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By (user no longer on site)
over a year ago

Sorry but this sounds like you have been a bit of a mug here.

We are insured with Tesco's, not that they are great but they are the only folk we would deal with in a situation like this, any other company is simply looking to make a buck.

The old adage of "If it looks to good to be true..........." springs to mind.

No help in this situation I know but you have been well and truly mugged by some very slick operators

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By *i 1 Get 1 FreeCouple (MM)
over a year ago

birmingham


"Find one local to you"

No good just finding one, you need one that specialises in motoring accidents / claims, after all, no one would go to a butcher for a hair cut.

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By *ornyandnymphoCouple
over a year ago

poole


"Find one local to you

No good just finding one, you need one that specialises in motoring accidents / claims, after all, no one would go to a butcher for a hair cut."

It's common sence you find a solicitor who deals with motor claims.

But large firms who are miles away,[ recommended by insurance company] who don't know you and are and never going to meet you. Just call you now and again, as they have thoudands on their list are bloody useless. Ask anyone who has had experience of them.

Speaking from experience, were advised by one of these idiot firms to accept liabilty, like hell!! Used a local motor accident solicitor and were totally cleared of any liabilty. We are only trying to help

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By *i 1 Get 1 FreeCouple (MM)
over a year ago

birmingham


"It's common sence you find a solicitor who deals with motor claims.

"

Is it?? Your far to generous awarding “some” people with common sense, oh, and seeing as solicitors has been mentioned in this part of the thread, a little research will confirm why so many solicitors have complaints registered against them for incorrect advice {as this stage, not all upheld}

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By *ornyandnymphoCouple
over a year ago

poole


"It's common sence you find a solicitor who deals with motor claims.

Is it?? Your far to generous awarding “some” people with common sense, oh, and seeing as solicitors has been mentioned in this part of the thread, a little research will confirm why so many solicitors have complaints registered against them for incorrect advice {as this stage, not all upheld} "

We have better things to do than argue

It was only advice we were offering

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By *i 1 Get 1 FreeCouple (MM)
over a year ago

birmingham

[Removed by poster at 30/01/10 05:03:51]

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By *i 1 Get 1 FreeCouple (MM)
over a year ago

birmingham


"We have better things to do than argue "

Eh? arguing??????? what a strange statement to make I was merely replying to the comments YOU posted


"It was only advice we were offering"
and my replies to your comments were what exactly??????

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