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pc help

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By *azzaahh OP   Woman
over a year ago

north wales / chester

Have virus on daughters pc she has no antivirus ..I know stupid ...her boyfriend hssmessed around anemia can't get online to download any as say ie not working any suggestions cant use system restore

ill get the peanut butter lol

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By (user no longer on site)
over a year ago

download microsoft security essentials on another PC then use a USB stick to install onto the laptop.

Best have the laptop in safe mode when you do that installation.

to do that press F8 after turning on and before windows loads and it will give you the option.

That should clean it to start with, then make sure some antivirus is installed lots of free ones out there e.g. AVG.

Takes time but is quite simple once you start

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By (user no longer on site)
over a year ago


"download microsoft security essentials on another PC then use a USB stick to install onto the laptop.

Best have the laptop in safe mode when you do that installation.

to do that press F8 after turning on and before windows loads and it will give you the option.

That should clean it to start with, then make sure some antivirus is installed lots of free ones out there e.g. AVG.

Takes time but is quite simple once you start"

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By *azzaahh OP   Woman
over a year ago

north wales / chester

Cheers for that ..er boyfriend us trying it now x

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By *Ryan-Man
over a year ago

In Your Bush

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By (user no longer on site)
over a year ago

if that doesn't work you can reinstall windows but that would clean all data on the hard drive did you do a recovery disc when you first got it if so put in it and restart pc

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By *azzaahh OP   Woman
over a year ago

north wales / chester


"if that doesn't work you can reinstall windows but that would clean all data on the hard drive did you do a recovery disc when you first got it if so put in it and restart pc "
dunno ex got it but he wouldn't give it us if he had

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By (user no longer on site)
over a year ago

Google cnet.co.uk

there are several "Free" anti virus & anti malware programs you can down load.

AVG Anti Virus is a good bet... but also download.

Malware Bytes also free.

main thing is to "Use Them" is the best bit of Advice

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By (user no longer on site)
over a year ago

c cleaner is good as it can repair your reg files its free but make sure when you boot press f8 at the start up screen then press safe mode option it sound like its attack your drivers for your modem or your bios

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By (user no longer on site)
over a year ago

If none of the above works,

You could take it to a computer fixer person.

Only cost me 30quid, got my laptop sorted no problem!

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By (user no longer on site)
over a year ago


"If none of the above works,

You could take it to a computer fixer person.

Only cost me 30quid, got my laptop sorted no problem!"

wish she lived close I repair them all the time lol

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